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Originally Posted by felipegarcia
(Post 21097645)
Last I week I was at the local airport and I saw the dispatcher/agent for Great Lakes using one of them. I almost forgot they even existed.
Hence, somethings like raised numbers (though some cards these days are coming out without them) are better kept intact in consideration for out-of-the-ordinary situations like natural disasters and such which carbon copy imprinters come into action. |
Originally Posted by kebosabi
(Post 21098101)
It's still in use as the backup of all backups, as carbon copy imprinters can be used without electricity or telecommunications. In times of disaster (i.e. Japan's Tohoku earthquake of 2011 or Hurricane Sandy in 2012), these things come into action.
Hence, somethings like raised numbers (though some cards these days are coming out without them) are better kept intact in consideration for out-of-the-ordinary situations like natural disasters and such which carbon copy imprinters come into action. |
Originally Posted by reclusive46
(Post 21100039)
I don't know about the US but they've had a 0 floor limit for a few years in the UK now, so for a retailer to be guaranteed funds they have to call up for every single transaction.
Afterwards, I wished I'd tried my Bluebird card just to see if they'd have taken it which DOES have zero floor limit and it clearly says so on the card. |
I recently used my new Citi VISA AA card that has a chip, and when the attendant swiped it, it did not work. He asked his supervisor who said that the reader did not work for cards with chips and told him to manually input in the card number. He did and it worked that way. I have not had any other problems with a card reader not reading the info off the magnetic strip.
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Originally Posted by alexmt
(Post 21100175)
I don't know but I'm pretty sure some floor limit is allowed when authorisation isn't feasible. For example, I used a Visa card in Glacier National Park last week - a long ways from any phone/internet/mobile service and the transaction was offline. Swipe card, sign receipt, done. No authorisation and no way authorisation would've been possible.
Afterwards, I wished I'd tried my Bluebird card just to see if they'd have taken it which DOES have zero floor limit and it clearly says so on the card. I meant the floor limit on the manual imprinters, floor limits for electronically processed transactions are still allowed as some sort of electronic data is stored. There are still several transactions that work offline, Contactless in most EMV countries is offline (Unless its a prepaid card) |
Originally Posted by isle-hawg
(Post 21100387)
I recently used my new Citi VISA AA card that has a chip, and when the attendant swiped it, it did not work. He asked his supervisor who said that the reader did not work for cards with chips and told him to manually input in the card number. He did and it worked that way. I have not had any other problems with a card reader not reading the info off the magnetic strip.
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Originally Posted by reclusive46
(Post 21100573)
I don't think any of these people have any clue how to process an EMV transaction. The reader must have been working overwise it wouldn't have asked for him to insert it. Even if its not set up fully with the AIDS he would insert it and it would then tell him and let him swipe it.
We're just starting to do the EMV switchover now. Somehow I doubt Taco Bell part-time employees, let alone their store managers, let alone regional managers have the slightest clue about EMV, and the only person that knows about EMV is coming is the financial tech person at Taco Bell HQ in an office in Irvine, CA who has yet to coordinate with HR to update the SOP employee handbook manual. I wouldn't be surprised if this was the case: Taco Bell cashier: "Haven't heard about it" Taco Bell store manager: "Haven't heard about it" Taco Bell regional manager: "Haven't heard about it" Taco Bell regional director: "Haven't heard about it" Taco Bell HQ HR: "Haven't heard about it" Greg Creed (Taco Bell President & CEO): "Haven't heard about it" Glenn Bell (Taco Bell founder): "Haven't heard about it" Taco Bell financial tech guy: "Oh yeah, the EMV project has been sitting in my inbox for the past couple of months" :D |
Taco Bell here doesn't have EMV terminals, just old school PAR swipe registers so that must vary by location if you've actually seen them at Taco Bell. And they sure know about EMV (well, the three people who are friends of mine at least :) ).
What I find ironic is Wendy's here DOES have EMV terminals, which is just bizarre to me given they're whining about the liability shift due to how much EMV terminals cost. They already have them! And yes, the problem being seen here is lack of a clue. Walmart needs to hurry up and get EMV enabled at all their stores! Once Walmart moves, like it or not, the industry as a whole moves. |
I'm not sure why they don't follow the prompts though, terminals are set up in a way to give the merchant the least liability properly. You'd think the managers atleast would just say, "Do what the machine tells you".
I was in a Wendy's with a colleague and we had to show the cashier how to process it but he was quite happy to go along with what the machine asked him to do and we both completed our chip and pin transaction sucessfully. |
Originally Posted by reclusive46
(Post 21104936)
I'm not sure why they don't follow the prompts though, terminals are set up in a way to give the merchant the least liability properly. You'd think the managers atleast would just say, "Do what the machine tells you".
I was in a Wendy's with a colleague and we had to show the cashier how to process it but he was quite happy to go along with what the machine asked him to do and we both completed our chip and pin transaction sucessfully. |
Originally Posted by alexmt
(Post 21104976)
Do Wendy's now run as EMV?
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Originally Posted by reclusive46
(Post 21104984)
Its a franchise so I gather some will and some won't.
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I'm just confused about their square burgers.
But back on topic, I've actually had something similar happen to me- in Japan of all places. I was shopping at a Daiso and tried to use my chipped UnionPay debit card. The lady tried to stick it in the slot on the PIN pad, but it kept bouncing it back out. Swiping it worked, but it took a while for her to think of trying that. Oddly enough, the same seems to be the case with ATMs. No Application ID shows up on my ATM withdrawal receipts- not from Mizuho, not from Aeon, not from Citi, not a one. |
Originally Posted by alexmt
(Post 21105094)
I had a craving for Wendy's today. I haven't had it in so long and don't plan on changing that though. The bitter taste of hate just ruins the food.
McDonalds in the UK is a bit of an exception as I sometimes get a McFlurry after work but thats only because American Express normally has a £1 contactless offer and the McFlurry is also £1 so its free :P American Fast food does seem to be more edible though :P Fish and Chips is the only decent sort of fast food in the UK. |
Originally Posted by jamar
(Post 21107556)
I'm just confused about their square burgers.
But back on topic, I've actually had something similar happen to me- in Japan of all places. I was shopping at a Daiso and tried to use my chipped UnionPay debit card. The lady tried to stick it in the slot on the PIN pad, but it kept bouncing it back out. Swiping it worked, but it took a while for her to think of trying that. Oddly enough, the same seems to be the case with ATMs. No Application ID shows up on my ATM withdrawal receipts- not from Mizuho, not from Aeon, not from Citi, not a one. Even a lot of ATMs here in Europe still aren't EMV enabled. Hotel ATMs are often still insert and pull out even in the UK. I don't mind though, lets me check my card hasn't demagnetised. Thats one of my biggest fears upon arriving in the US lol, suddenly find all of my cards are duds. Although I don't think I've ever had a magstripe go bad ever. |
Originally Posted by alexmt
(Post 21104594)
What I find ironic is Wendy's here DOES have EMV terminals, which is just bizarre to me given they're whining about the liability shift due to how much EMV terminals cost. They already have them!
I guess part of the fear of "oh noes it's going to cost more for upgrades waaah" whining done by retailers and merchants is that they haven't paid any real attention to what equipment they have right now. Most likely, if they did a POS terminal replacement within the past few years, they already came with EMV slot pre-built in! It's kinda like saying oh no, everything is going Blu-ray, now I have to buy a Blu-ray player, uhh...but when you replaced your "DVD player" a year ago, you essentially bought a Blu-ray player but you've been using it only to watch DVDs. D'oh! :D |
Originally Posted by reclusive46
(Post 21108340)
Haha I must admit, first time in ages I've been to Wendy's or any fast food chain for that matter.
McDonalds in the UK is a bit of an exception as I sometimes get a McFlurry after work but thats only because American Express normally has a £1 contactless offer and the McFlurry is also £1 so its free :P American Fast food does seem to be more edible though :P Fish and Chips is the only decent sort of fast food in the UK. £1 free for using contactless? Dang I wish there was stuff like that here. We don't even really have contactless in the US. A few credit cards have it but not very many anymore (a few years ago it was much more common). I have Google Wallet on my phone, but VERY few phones have that. McDonald's, Macy's, Sports Authority, most Home Depots, and a handful of other places in theory take contactless payments - MOST contactless terminals out there (Old Navy, Best Buy, Staples, Walgreens, etc) are, like most EMV terminals, disabled and set to swipe only. Macy's is the really interesting one - if you use contactless here, you will crash the register! Of course, same thing with Walmart gift cards at Walmart in the self check lanes (maybe fixed, they've taken down the signs warning you not to use gift cards). |
I have the AA Citi Executive MC card, but the "chip" isn't a real chip (compare it with an international card with a chip - it's smaller and has fewer slots). It can be used at the EMV readers, but asks for a signature. I've used mine in Europe a number of times. I did ask AmEX about a chip card for my Delta Reserve account and was told "we'll have it around the end of the year or so, upon request; it's already on the Centurion card".
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Originally Posted by relangford
(Post 21110420)
I have the AA Citi Executive MC card, but the "chip" isn't a real chip (compare it with an international card with a chip - it's smaller and has fewer slots). It can be used at the EMV readers, but asks for a signature. I've used mine in Europe a number of times. I did ask AmEX about a chip card for my Delta Reserve account and was told "we'll have it around the end of the year or so, upon request; it's already on the Centurian card".
As for the signature, that's totally unrelated. That's what's called cardholder verification method. Signature sucks, but American banks are using it because they fear customers would forget PINs and thus not use their cards. |
alexmt: I assume you are correct. It is just that my AA Citi card's chip is different from my other chip cards.
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Originally Posted by relangford
(Post 21110553)
alexmt: I assume you are correct. It is just that my AA Citi card's chip is different from my other chip cards.
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Originally Posted by relangford
(Post 21110420)
I have the AA Citi Executive MC card, but the "chip" isn't a real chip (compare it with an international card with a chip - it's smaller and has fewer slots). It can be used at the EMV readers, but asks for a signature. I've used mine in Europe a number of times. I did ask AmEX about a chip card for my Delta Reserve account and was told "we'll have it around the end of the year or so, upon request; it's already on the Centurian card".
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Originally Posted by reclusive46
(Post 21110653)
They all vary in size, my debit UK debit card is very small but I find that My Amex and Capital One both have very big chips. I find contactless cards tend to have the big ones.
Question answered, it seems. US cards are never ever dual interface (there are no contactless EMV cards on the US market), thus why most don't have C4/C8. Interesting insight. |
Originally Posted by alexmt
(Post 21110717)
there are no contactless EMV cards on the US market
US Bank FlexPerks Travel Rewards card https://www.usbank.com/credit-cards/...ks-travel.html http://pressreleases.visa.com/phoeni...ePR&ID=1572827 and several BofA cards go to BofA's "view all credit cards" page, select "view more filters" and filter cards that have both "Tap & Pay" and "Chip Cards" https://www.bankofamerica.com/credit...redit-cards.go narrows down to about 8 BofA credit cards that have both contactless features AND contact EMV. It's also a filterable selection in the EMV Google Docs spreadsheet (Column I says "RFID or NFC contactless chip") to show which EMV cards also have the contactless feature. |
Originally Posted by kebosabi
(Post 21113066)
Actually, there are several cards that are dual interface which comes with both contactless and contact EMV within a single card:
US Bank FlexPerks Travel Rewards card https://www.usbank.com/credit-cards/...ks-travel.html http://pressreleases.visa.com/phoeni...ePR&ID=1572827 and several BofA cards go to BofA's "view all credit cards" page, select "view more filters" and filter cards that have both "Tap & Pay" and "Chip Cards" https://www.bankofamerica.com/credit...redit-cards.go narrows down to about 8 BofA credit cards that have both contactless features AND contact EMV. It's also a filterable selection in the EMV Google Docs spreadsheet (Column I says "RFID or NFC contactless chip") to show which EMV cards also have the contactless feature. As for Bank of America, I'm PRETTY sure it's an either/or (you can get contact EMV or contactless MSD). |
Originally Posted by reclusive46
(Post 21055482)
I'm in the US a lot and I've seen many many machines in the US with the chip reader slot, just many of them are not enabled. I've used my UK Chip and Pin Amex via the chip in Century 21st in New York City.
I had a similar experience at a restaurant in the US as well though, Merchant said my card was declined, when I didn't get a text message (Amex always text me if its declined) I asked what the message was and he said it kept saying "Use Chip", I had to show him how to process an EMV transaction. Reminds me a little of a problem in Australian restaurants. In Australia restaurants will normally have EMV machines but to save money they don't get handheld machines. This means they take your card and then press PIN-bypass and it asks for a signature instead. Unfortunately UK issuers and Canadian issuers don't allow the PIN to be bypassed, so it just says declined. I found this out after I apparently had 4 cards declined lol and asked what they hell they were doing. Now though, Restaurants will generally ask, "Does your card need a PIN?" and you then have to walk up to the counter and enter it. I get this all the time in Asia as well, Thailand mainly. In Canada if you need to bypass the PIN, you can put the wrong end of the card inside/upside down. After 2 or 3 times, the machine should say CHIP FAILURE USE MAG STRIPE Swipe card Approved. (machine in question is VX 810) There are some Canadian AMEX cards that don't have working chips either. In HK my HSBC card has a chip but I sign for all purchases. |
Originally Posted by jamar
(Post 21110635)
I have a debit card from a Canadian credit union that has the same-size chip, so it's not exactly unique to Citi.
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Originally Posted by AA_EXP09
(Post 21114407)
Not true.
In Canada if you need to bypass the PIN, you can put the wrong end of the card inside/upside down. After 2 or 3 times, the machine should say CHIP FAILURE USE MAG STRIPE Swipe card Approved. (machine in question is VX 810) There are some Canadian AMEX cards that don't have working chips either. In HK my HSBC card has a chip but I sign for all purchases. |
Originally Posted by AA_EXP09
(Post 21114426)
My chip is approximately the size of three to four numerical figures on my card (4519/4514/4530)
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Originally Posted by alexmt
(Post 21113526)
I'm not seeing anything on the US Bank site indicating the FlexPerks has both contact and contactless, but if it has contactless notice in the picture it's also shown with the C4 and C8 pads.
https://www.usbank.com/splash/credit...wards-emv.html |
Originally Posted by kebosabi
(Post 21114827)
The US Bank FlexPerks product page shows both the EMV chip and the contactless logo on the back for VISA payWave specifically stating it can be used both ways:
https://www.usbank.com/splash/credit...wards-emv.html As for BofA I'm still pretty sure it's a choice between contact EMV *or* contactless MSD. |
Originally Posted by AA_EXP09
(Post 21114407)
Not true.
In Canada if you need to bypass the PIN, you can put the wrong end of the card inside/upside down. After 2 or 3 times, the machine should say CHIP FAILURE USE MAG STRIPE Swipe card Approved. (machine in question is VX 810) There are some Canadian AMEX cards that don't have working chips either. In HK my HSBC card has a chip but I sign for all purchases. |
Originally Posted by alexmt
(Post 21115464)
As for BofA I'm still pretty sure it's a choice between contact EMV *or* contactless MSD.
For one selected with both Tap-and-Pay and Chip Cards filter, I chose BofA Cash Rewards and opened their application. Without filling anything in, towards the bottom of the application there is this checkmark section: http://i.imgur.com/He8B6Wm.jpg So it's not a true all-in-one feature card like US Bank, but it still gives you an EMV card with a magstripe on the back plus a contactless payment tag to do credit card processing in three ways (four if you want to include the old carbon copy imprinting of the raised numbers). |
Had a funny experience today at a restaurant. I was paying my bill and the waitress asked me what the chip was. I just said something like 'oh, it just makes payments easier in Europe'. Her response: 'OMG, you're European! I've never met a real European before!'
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Originally Posted by kebosabi
(Post 21116269)
For BofA, you can get both but the contactless will be a mobile payment tag (those things that you stick to your cell phone or what not)
For one selected with both Tap-and-Pay and Chip Cards filter, I chose BofA Cash Rewards and opened their application. Without filling anything in, towards the bottom of the application there is this checkmark section: http://i.imgur.com/He8B6Wm.jpg So it's not a true all-in-one feature card like US Bank, but it still gives you an EMV card with a magstripe on the back plus a contactless payment tag to do credit card processing in three ways (four if you want to include the old carbon copy imprinting of the raised numbers). |
Originally Posted by D582
(Post 21115967)
Which merchants shouldn't be doing as they're accepting liability for the transaction as they are overriding the card's security features.
I think this is why some terminals just say 'NOT ACCEPTED' in the event of chip failure. |
Originally Posted by AA_EXP09
(Post 21116757)
Of course, it would be up to V/MC to prove the card was in fact working and not defective.
I think this is why some terminals just say 'NOT ACCEPTED' in the event of chip failure. |
Originally Posted by alexmt
(Post 21116665)
...terminals in the US are more EMV capable than I realised.
If you think like a corporate MBA, it'd make sense for Ingenico and Verifone to cut costs by mass producing POS terminals that has the magnetic stripe, EMV, and contactless all built into one device (or is capable of doing via simple upgrade) rather than producing one set of line up for specifically for Europe, another specifically for Asia, and the other specifically for the US. Cheaper to manufacture and sell: One single POS terminal that does (or is capable of doing via simple upgrade) mag-stripe+EMV+contactless in which the rest of the world uses all three features and in US uses only the mag-stripe and/or contactless feature (but is capable of turning on EMV feature if need be, which is *supposed* to be happening right now :p) Kinda like electronics these days. Doesn't make sense for electronic manufacturers to produce one lineup for 100V (Japan), another line up just for 110-120V (US/Canada) and another for 220-240V (Europe), just make one single line up that handles 100-240V (worldwide). |
Originally Posted by D582
(Post 21116803)
Nope, they don't have to prove anything. What the merchant is supposed to do if the chip does not work is refuse the card and ask for another form of payment.
"If the chip-reading device cannot read the chip on the card, it means the card and chip-reading device have no applications in common . In this case, you should follow “fallback” requirements and accept the chip card via standard magnetic stripe transaction processing as prompted on the terminal screen" - http://usa.visa.com/download/merchan...-merchants.pdf |
Originally Posted by alexmt
(Post 21116665)
Which isn't a dual-interface card :) I didn't know dual-interface cards with contact EMV and contactless MSD were possible, but either US Bank has them or contactless terminals in the US are more EMV capable than I realised.
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