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-   -   General Churning Guidelines? (https://www.flyertalk.com/forum/credit-card-programs/1281902-general-churning-guidelines.html)

Dr Jabadski Nov 18, 2011 10:08 am

General Churning Guidelines?
 
The special credit card offers master thread is a terrific thread. Thank you UA Fan. And UA Fan, I’m sure we all hope you have a wonderful vacation. I’m not sure if that thread is “Closed” due to your vacation or on a permanent basis, hence this new thread.

One comment/question about the listings . An important part of the application decision process is to know if there is an annual fee and if that fee is waived the first year. A few of the listings in post #1 of that thread indicate “first year fee waived” or “fee waived”. Perhaps it would be possible to include that information for all listings in the future.

It would also be very helpful, in addition having one post and thread to see Credit Card offers, if we had something similar for Credit Card Churning theories and procedures for each respective bank and/or card.

There are lots of anecdotal reports around the forum along these lines. Barclay’s USAir will apparently allow more than one identical account, Citi will apparently not approve a new AA application within 16 or 18 months of a previous approval. Some banks will approve a card, send the card, activate the card, gladly accept usage of the card and then decline the bonus due to “not first time”.

One bank is good about rearranging credit from one card to another, another bank is not. Some banks have apparent limits on total number of accounts. Some banks have easily accessible Reconsideration departments, some do not.

Which other banks allow (having and also receiving the bonus) for more than one identical account? How long to wait before applying for a repeat of a card? From last approval or last cancellation? It would be excellent if we could read, in one location/thread, what is considered to be the situation for each bank and card.

It would also be helpful if that thread included the best application and reconsideration phone numbers.

Perhaps another sticky: “Churning Guidelines by Bank and/or Card”?

For whatever its worth, the following is a list of Credit Card Issuers phone numbers that I’ve compiled from several sources over the past year or so. It’s been very helpful for me, perhaps it might help others as well.

Thanks.


Credit Card Phone Numbers (Reconsideration?)

Chase Credit Card
888-609-7805, 888-871-4649 (Reconsiderations)
800-432-3117 (App status)
888-270-2127 (App recon)
877-781-3109 (CLI requests & account closures)
888-245-0625 (Credit Analyst - Reconsideration)
888-622-7547 (Chase Executive Office in IL)
800-955-9900 (Product change status questions)

Citibank Credit Card
800-763-9795 (Credit Dept.)
888-201-4523 (? Business New App Approval Status)
888-662-7759 (AA)
800-645-7240, 800-288-4653, 800-750-7453 (App Status)
800-444-2568 (Retention Dept BEST#)
866-713-5028 (Credit Bureau Dispute Fax)
866-606-2961 (? Business Apps)
Citi: 866-606-2787 (Account Analyst)
Citi: 800-763-9795 (Credit Dept.)

American Express Credit Card
877-399-3083 - new accounts
800 230 1284 - credit services
866-314-0237 (Application reconsideration BEST)
Membership Rewards: 800-297-3276

Bank Of America Credit Card
866-458-8805 - connects directly to a credit analyst
877-721-9405 - application status press 3

Barclay’s Credit Card
866-369-1283 - connects directly to a credit analyst

captaincool Nov 18, 2011 11:17 am

great idea, and thanks for the consolidated list of numbers. That's a great start!

Dr Jabadski Nov 18, 2011 1:10 pm

Thank you Captain. It's always nice when the first reply to a post (especially when it's a new thread) is pleasant and complementary as opposed to a big flame! :)

bitachu Nov 18, 2011 2:20 pm

yeah I would love something like this..but probably needs someone more knowledgable about churning then me to create it..

Thunderroad Nov 19, 2011 1:15 am

Excellent idea for a sticky! I'm not certain exactly how it would be organized. For instance, how would various folks' experiences with a given card brand (e.g., Citi AA) be consolidated? Would someone keep adding new data points to a given post? But that's a detail that I'm sure wiser FTers than me could figure out.

dbh1 Nov 19, 2011 1:32 pm

FYI: 866-606-2961 isn't working anymore.

Million Mile Secrets Nov 19, 2011 4:22 pm

I agree that we need all this information in one place, but who's going to continuously update the information?

TheNoobTraveler Nov 19, 2011 8:42 pm

great idea
 
Sounds like a full time job....thanks for compiling the list, very useful.

World-Wide Nov 20, 2011 3:15 am

Thank you for the list. Maybe the moderator can sticky this, and someone can update it?

travelingsr Nov 20, 2011 10:33 am

Perhaps when this launches it will solve some of the issues you mention.

http://www.cardchurner.com/

Viajero Millero Nov 20, 2011 3:31 pm


Originally Posted by travelingsr (Post 17485595)
Perhaps when this launches it will solve some of the issues you mention.

http://www.cardchurner.com/

I'm sure the place has great intentions...but I don't think I like where is going.


Card Churner will consolidate all of the credit card information you are currently working on, as well as closed accounts, and a nifty watch list for future churns. Just imagine, everything in one place. Easy!

echip Nov 20, 2011 4:49 pm

> 888-201-4523 (? Business New App Approval Status)
> 800-645-7240, 800-288-4653, 800-750-7453 (App Status)

I believe you swapped those numbers around. I just called, the last three numbers are for Citi business. The first one is not.

ThePointsCollector Nov 20, 2011 5:00 pm

Thanks. Bookmarking this.

Dr Jabadski Dec 14, 2011 9:27 am


Originally Posted by dbh1 (Post 17481280)
FYI: 866-606-2961 isn't working anymore.

I just tried this number. Worked fine, relatively short musical interlude, was told it is for status and reconsideration of both business and personal.


Originally Posted by echip (Post 17487521)
> 888-201-4523 (? Business New App Approval Status)
> 800-645-7240, 800-288-4653, 800-750-7453 (App Status)
I believe you swapped those numbers around. I just called, the last three numbers are for Citi business. The first one is not.

Just called the first (4523), long musical interlude, told it was for personal reconsideration but she could also look at a business application.

I’m far from an expert on this but I get the idea there is some overlap between personal and business.

Dr Jabadski Dec 15, 2011 3:13 pm

Along the lines of “general churning guidelines”, curious how people view preparing for a churn fairly far off in terms of canceling existing accounts. I currently have all 3 Citi AA personal cards, two of them for about 2 years, one for about 6 months. In thinking about applying for one (or more) of them in the future, according to common wisdom, 18 months from last approval seems to be the best current theory. The question is when to cancel the existing accounts?

Don’t need to cancel to avoid annual fees, they are more than happy to credit them. Don’t need to cancel to transfer credit limits. So, cancel now, cancel a month prior to applications in a year, cancel sometime in-between? Might canceling sooner make one more likely to receive targeted offers? Thanks.


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