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-   -   Copa 737 MAX 9? (https://www.flyertalk.com/forum/copa-connectmiles/2146996-copa-737-max-9-a.html)

dhuey Jan 12, 2024 10:08 am


Originally Posted by linke3 (Post 35900259)
Yeah, a good idea. However, the number I call has a busy dial tone and then hangs up on me. Not sure what's the best number to use (I've been trying on: 786-840-2672). I also booked Basic Economy, so not sure if they'll even let me change my flight.

At least as of right now, all Copa flights to MIA today are still flying, so maybe this situation is starting to resolve itself.

linke3 Jan 12, 2024 10:11 am

Well, I just checked my reservation and they had rescheduled me for a different flight out on Tuesday (without even informing me). And, calls don’t get annywhere. Unfortunately, my schedule is quite rigid so that wouldn’t work so I submitted a refund request. I’m under the assumption that it should be approved, due to irrops right? Luckily, I had booked a backup option just in case.

IMissThe747 Jan 12, 2024 10:14 am


Originally Posted by linke3 (Post 35902688)
Well, I just checked my reservation and they had rescheduled me for a different flight out on Tuesday. Unfortunately, my schedule is quite rigid so that wouldn’t work so I submitted a refund request. I’m under the assumption that it should be approved, due to irrops right? Luckily, I had booked a backup option just in case.

That is the logical conclusion, yes. YMMV depending on the individual agent who reviews your request, along with the fare class of your ticket. Good luck I hope it works out!

On their MAX9 info page, they do mention refunds for affected passengers -> https://www.copaair.com/en-gs/news/i...ecommendation/

IMissThe747 Jan 15, 2024 7:04 am


Originally Posted by dkc192 (Post 35898778)
COPA has two different plug door types on its MAX 9s, which explains why some are flying and some aren't. The differences in plug door types do not correspond to the two different seatmaps inside the planes.

The first type looks more like an exit door from the exterior and is fitted on the first eight MAX 9s to be delivered. For now, these eight planes are not subject to inspection and are thus still actively flying.

The second type is the one that blew out on the AS plane. It looks like a window from the exterior and is fitted on the 21 later-delivery MAX 9s. These planes are currently grounded with an unknown return-to-service date.

Look up images of frames HP-9901CMP through HP-9908CMP, versus frames HP-9909CMP onwards, to see the difference for yourselves.


Originally Posted by IMissThe747 (Post 35900691)
We are scheduled on CM193 SJO-PTY on Sunday, Jan. 14. It is still showing 737MAX9 as the equipment.

Checking on FlightAware I see that CM193 has flown most of this week, but was cancelled today and one other day. However, I have no way to see if they plan to fly it on Sunday, if it has been cancelled, if there will be an equipment swap, etc. The Copa app only shows the status as far out as 'tomorrow,' and I'm sure if I deal with this on Saturday my options will be extremely limited or none.

Is there some way to determine in advance if this flight is going to fly or not? Traveling with family and lots of luggage this time, so learning about a cancellation at the airport will be extremely difficult for us. I'd like to deal with this as early as possible, but I have no idea how to predict what will happen.

Any ideas?

We flew CM193 SJO-PTY yesterday and it was indeed on the 737MAX9. It had the first type of door plug described by dkc192. I attached a pic of the plane we flew.

It was a smooth... and yet they still left the seatbelt sign on the entire time.
https://cimg6.ibsrv.net/gimg/www.fly...7f33bed43e.jpg

nwflyboy Jan 15, 2024 8:03 am


Originally Posted by IMissThe747 (Post 35910470)
It was a smooth... and yet they still left the seatbelt sign on the entire time.

In suspect that seatbelt use (on all aircraft types, worldwide) has gone up a bit in the past week.


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