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-   -   Constant problems changing flights online (https://www.flyertalk.com/forum/continental-onepass-pre-merger/906571-constant-problems-changing-flights-online.html)

Whatagoodboy Jan 5, 2009 7:55 pm

Constant problems changing flights online
 
today . . . System gives error messages at the end of transaction after clicking "purchase" . . . tried to change two unused domestic tickets to a new itinerary . . . a common bug?

Steph3n Jan 5, 2009 8:00 pm


Originally Posted by Whatagoodboy (Post 11018292)
today . . . System gives error messages at the end of transaction after clicking "purchase" . . . tried to change two unused domestic tickets to a new itinerary . . . a common bug?

seeing a lot of bugs since 2009 rolled around on the website....I can't change seats and the domestic portion EUAs are taking the seat I wanted, and mine is paid first(this time) :(

baglady Jan 5, 2009 8:04 pm

I have never been able to successfully change a flight online despite many, many attempts.

texd Jan 6, 2009 12:11 am


Originally Posted by Steph3n (Post 11018317)
seeing a lot of bugs since 2009 rolled around on the website....I can't change seats and the domestic portion EUAs are taking the seat I wanted, and mine is paid first(this time) :(

The dreaded y2k+9 bug. I knew I shouldn't have sold that generator 9 years ago.

Steph3n Jan 6, 2009 1:24 am


Originally Posted by texd (Post 11019402)
The dreaded y2k+9 bug. I knew I shouldn't have sold that generator 9 years ago.

:) Zune, some client apps I know of have been affected by the LEAP year.

stratofortress Jan 6, 2009 5:51 am

I, too, have had the same problem with my last 5 or so flight changes. Nothing a call to co.com doesn't fix though.

IAHtraveler Jan 6, 2009 7:35 am

Yup, I had a refundable ticket last week (BEFORE 1/1) that I couldn't change online. It kept giving me an error and telling me to call CO.com. I had the same problem last night when I tried to change this week's refundable ticket from Saturday-Friday. It's CLE-IAH and the last was IAH-DTW, so it's not like it's anything difficult.

farenthold Jan 6, 2009 9:35 am

I can occasionaly change tickets online. It seems (though I'm not sure) to work on only simple thru fares. If the fare is split at a connecting city or all flights are not in the same fare class, a problem seems to arise. I'm going to be more dilligent in trying to document this.


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