non refundable credit?
 

I am trying to cancel a tip for today and when I do I get the following.


This reservation has no refundable value if cancelled. A refund will not be credited.
You may make changes to this reservation according to the fare rules of the cancelled reservation by selecting Change Flights on the View Reservation page.

I know the ticket is not refundable but my assumption is I will get a travel certificate. Is that correct? The way they word the message makes it sound like I will lose my money. Thanks for any help.

This has been showing evne on refundable tickets, recommend CALLing.

...The way they word the message makes it sound like I will lose my money.

Yes, the message can be confusing. My first time, I called reservation desk to clarify:

You MUST cancel before the flight departs or else the ticket is worthless. I don't think you will get a travel certificate, rather, it will be in your account for future use. You will have to pay a change fee of $150 plus the fare difference at the time of the booking. Make sure you keep your confirmation #. Hope this helps.