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-   -   Higher Status -- Refresh Reservations (https://www.flyertalk.com/forum/continental-onepass-pre-merger/891542-higher-status-refresh-reservations.html)

smg77 Nov 22, 2008 2:35 pm

Higher Status -- Refresh Reservations
 
When you achieve a higher level of elite status on CO, is it necessary to update your existing reservations in some way to refresh the elite status reflected with them (for a better shot at upgrades, etc.)? Years ago on UA, I recall that this was needed. Thanks.

OPFlyer Nov 22, 2008 3:08 pm

Yes, see here.

octopic Nov 22, 2008 8:05 pm


Originally Posted by smg77 (Post 10796493)
When you achieve a higher level of elite status on CO, is it necessary to update your existing reservations in some way to refresh the elite status reflected with them (for a better shot at upgrades, etc.)? Years ago on UA, I recall that this was needed. Thanks.

No, it is no longer necessary. I just went from silver to gold and on my next trip (booked prior to making gold) I got upgraded three days out.

sbm12 Nov 22, 2008 8:32 pm


Originally Posted by octopic (Post 10797636)
No, it is no longer necessary. I just went from silver to gold and on my next trip (booked prior to making gold) I got upgraded three days out.

If you are already elite it should not be necessary for EUA but is necessary for at-the-gate wait lists. If you were not elite and qualify for the first time it is necessary for both.

OPFlyer Nov 22, 2008 8:46 pm

delete

smg77 Nov 24, 2008 12:51 pm

Thanks for the responses. If I am reading COInsider's message correctly, the issues with status not updating should be fixed by now. Perhaps he can confirm?

sbm12 Nov 24, 2008 1:05 pm


Originally Posted by smg77 (Post 10805817)
Thanks for the responses. If I am reading COInsider's message correctly, the issues with status not updating should be fixed by now. Perhaps he can confirm?

There were some reports earlier this year that suggest that it was not yet resolved.

UA Insider Nov 26, 2008 12:24 pm


Originally Posted by sbm12 (Post 10797738)
If you are already elite it should not be necessary for EUA but is necessary for at-the-gate wait lists. If you were not elite and qualify for the first time it is necessary for both.

Hi sbm12, we're almost there, but we're still working on one last issue with our kiosk and online check-in front-ends recognizing the status change when a customer goes from basic to Silver status. This should be working properly before the end of the year.

sbm12 Nov 26, 2008 12:43 pm


Originally Posted by CO Insider (Post 10818152)
Hi sbm12, we're almost there, but we're still working on one last issue with our kiosk and online check-in front-ends recognizing the status change when a customer goes from basic to Silver status. This should be working properly before the end of the year.

I guess that would technically still be part of the 2008 program year, right?? ;) :p

Thanks for the update on the efforts. It is good to know that the CO crew continues to work towards streamlining things and making them work more smoothly.


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