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Originally Posted by bocastephen
(Post 10445624)
I'd say both customers are owed an additional apology from CO, and the entire crew of 1748 tonight needs a refresher on policy, communication and common sense.
Originally Posted by bocastephen
(Post 10445624)
Get those stupid jumpseat(s) fixed!
David |
Originally Posted by OptionsCLE
(Post 10446435)
I thought it was an FAA requirement that each set of doors be manned by a flight attendant durring taxi, takeoff and landing? Putting the FA's back in the passenger cabin would be a violation of that rule.
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Originally Posted by cerealmarketer
(Post 10443277)
I was on the inbound of that flight --- EWR-SEA Friday afternoon.
Nice to see they at least let them return to first after takeoff. There was definitely a lot of talk in the front cabin before the plane took off and I think there was some discussion between the pilots, lead FA and gate agent about what to do. Ultimately they decided to let two people have their seats in FC after takeoff. I was curious what would have happened if we hit bad turbulence and the captain asked the FA's to be seated. One other note...the gate agent did 'downgrade' the last two people upgraded and then moved other passengers in the FC cabin around. 1B went to 3B and 1E went to 4A. They didn't just pick the two people in 1B/1E. I'd have to guess this is the same 738 (with 20 FC seats) causing the problem. I suppose at some point along the way one of the Captains will insist it be fixed before the plane flies. -RM |
Originally Posted by RobOnLI
(Post 10447913)
...I'd have to guess this is the same 738 (with 20 FC seats) causing the problem. I suppose at some point along the way one of the Captains will insist it be fixed before the plane flies.
-RM It already cost CO $500 in hard dollars just from 1748, let alone the complaints from other customers they've likely had to field as this aircraft flies around. Fix it, already!! |
As you all probably know, deferral of certain maintenance items is allowed for a predetermined amount of time. There are strict rules governing this and the airlines take advantage of it in cases where the AC is going in for routine maintenance very soon or to avoid paying contract maintenance at an outstation or to fly the AC to a station that has the part or to avoid delaying/canceling a flight. There are other reasons and I don't know the exact time allowed for a write-up to be deferred but I believe it's a certain number of legs. And I'm pretty sure the ability to do this saves them a lot more than $500.
If this wasn't allowed, nobody would have to worry about whether they got their seat back in flight because they would probably just cancel the whole flight. Seat problem solved. |
Originally Posted by pptp
(Post 10448303)
As you all probably know, deferral of certain maintenance items is allowed for a predetermined amount of time. There are strict rules governing this and the airlines take advantage of it in cases where the AC is going in for routine maintenance very soon or to avoid paying contract maintenance at an outstation or to fly the AC to a station that has the part or to avoid delaying/canceling a flight. There are other reasons and I don't know the exact time allowed for a write-up to be deferred but I believe it's a certain number of legs. And I'm pretty sure the ability to do this saves them a lot more than $500.
If this wasn't allowed, nobody would have to worry about whether they got their seat back in flight because they would probably just cancel the whole flight. Seat problem solved. Almost every single flight that aircraft takes is going to either block (no upgrades) seats, cause a musical chairs routine, or result in a downgrade (and voucher) - we're not talking just $500 here. If the ship had to fly around for a day or two while either the part was ordered, machined or the ship made it to an airport for the install, that would be one thing - but if this ship is going to tool around the country for multiple days, or even a couple weeks, knocking F people out of the cabin on every leg, that is just a dumb thing to allow. Let's also not forget the issue of moving the customers around. We have one flight where the move was temporary, another where it wasn't, and my example where the crew fought among themselves over this point, and two customers ended up the losers. |
I believe that deferral for something like a jumpseat would be like 3 or 4 legs, not days or weeks. So they don't get that much of a pass. Not positive but that sticks in my mind for some reason. Maybe an expert can chime in.
After taking a quick look (about 30 seconds to look it up in the FA "bible" (inflight manual)), the seats are supposed to be placarded "For flight attendant use only". So swapping is not approved. I'm inclined to believe that the company would take the revenue loss into account when deciding whether to defer a repair. This is all coordinated through SOCC and maintenance control, not by a pilot or a random, local mechanic. Delaying a flight for hours or canceling a flight for lack of a swap AC would be pretty costly, especially if you have to reaccomodate or buy rooms for an entire AC full of PAX. 100 rooms at $100 each = $10,000 |
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