FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Elite Upgrades (https://www.flyertalk.com/forum/continental-onepass-pre-merger/864010-elite-upgrades.html)

chgodude Sep 8, 2008 12:44 pm
Elite Upgrades
 
Was on flight 164 from IAH to ORD. I am a platinum on a L class and I did not get upgraded but my co-worker who is Silver on S class received the upgrade. How is that possible if silver is under platinum?

Does this system have a flaw?

PhillyPhlyer40 Sep 8, 2008 12:54 pm
Originally Posted by chgodude (Post 10332729)
Was on flight 164 from IAH to ORD. I am a platinum on a L class and I did not get upgraded but my co-worker who is Silver on S class received the upgrade. How is that possible if silver is under platinum?

Does this system have a flaw?


Many many threads on the MANY problems with EUA, all of which were fixed recently. :rolleyes:

chgodude Sep 8, 2008 12:55 pm
Well we can see that the fix did not work since Silver got upgraded before Platinum.

Anglo Large Clawed Otter Sep 8, 2008 12:55 pm
Originally Posted by chgodude (Post 10332729)
Was on flight 164 from IAH to ORD. I am a platinum on a L class and I did not get upgraded but my co-worker who is Silver on S class received the upgrade. How is that possible if silver is under platinum?

Does this system have a flaw?
That is indeed strange. Are you sure your co-worker didn't use miles to upgrade, as a silver "purchasing" an upgrade with miles in advance of the flight would trump a Platinum on an L fare. If not, you might send a Private Message to CO Insider with details regarding what happened, and see what his response is. Let us know what the outcome is.

Anglo Large Clawed Otter Sep 8, 2008 12:56 pm
Originally Posted by PhillyPhlyer40 (Post 10332783)
Many many threads on the MANY problems with EUA, all of which were fixed recently. :rolleyes:
Looks like I missed out on quite a bit last week...

chgodude Sep 8, 2008 12:59 pm
He did not upgrade with miles since we originated from LAX and LAX-IAH was not upgraded but system upgraded him from IAH-ORD.

Hartmann Sep 8, 2008 1:00 pm
Well, at least the EUA process worked on my PHL-IAH flight. Three Plats upgraded @ 5 days out. A bunch of people on the upgrade list until the day of and eventually upgraded at the gate.

I was not upgraded at check-in.

Hartmann Sep 8, 2008 1:01 pm
Originally Posted by chgodude (Post 10332813)
He did not upgrade with miles since we originated from LAX and LAX-IAH was not upgraded but system upgraded him from IAH-ORD.
Sounds like the bug in the EUA system.

Bonehead Sep 8, 2008 1:08 pm
Originally Posted by chgodude (Post 10332813)
He did not upgrade with miles since we originated from LAX and LAX-IAH was not upgraded but system upgraded him from IAH-ORD.
Details needed. When did he get word of the upgrade? Did you guys check in at different times? Via different methods? Were your reservations somehow different (e.g., was his two separate segments/flights and did yours have both flights on the same PNR)?

chgodude Sep 8, 2008 1:26 pm
Originally Posted by Bonehead (Post 10332863)
Details needed. When did he get word of the upgrade? Did you guys check in at different times? Via different methods? Were your reservations somehow different (e.g., was his two separate segments/flights and did yours have both flights on the same PNR)?
We are on seperate reservations and we cancelled at different times, he checked in about 2 hours before I did online. The upgrade was processed two days before the flight.

Bonehead Sep 8, 2008 1:49 pm
Originally Posted by chgodude (Post 10332998)
We are on seperate reservations and we cancelled at different times, he checked in about 2 hours before I did online. The upgrade was processed two days before the flight.
Canceled? Nothing in the OP (Original Post) about canceling.

A Silver was upgraded > 24 hours before his flight?


All times are GMT -6. The time now is 10:57 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.