I will take CLE over EWR anyday.

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I'll take CLE before EWR, IAH, ORD or PHL. As my home airport (sometimes it's PIT) I'm happy with CLE especially when things are looking up, in general, there. Anyone who doesn't like CLE should make their connections in EWR and report back on how that works out for them.:D

I love connecting in CLE and do a lot of O/D there, as well. Other than Terminal C needing a refresh and the annoyance of having to treck all the way out to D through C, CLE is really great airport. Very few delays, even in winter (it only gets ugly when snowstorms roll through); a nice P Club; generally short ticket counter and security lines; friendly staff; and shorter minimum connection times. I like knowing I can arrive at the airport 45 minutes before my flight and make it to the gate with time to spare.

I'm unfortunately like you with 2 home airports (although they are 600 miles apart)..if I'm leaving from the east coast home EWR unfortunately has the most connections, what I've found is if I can clear EWR by no later than 8am I'm good...connecting after that time reduces your chances

Continental leadership and the TSA in CLE are working very hard together to make the C checkpoint as efficient as possible given the space constraints. The best fix is going to be the expansion of the lobby area. Unfortunately, that is going to take some time.

The Elite Access Lane was moved in the hopes of keeping it from getting mixed with the non Elite customers. We have had positive and negative feedback, though mostly positive.

The Elite Access Lane is supposed to be open at all times. However, there have been a few hiccups along the way. This is not the norm. Continental and the CLE TSA have been working together to fix this issue as well.

We have a way to go, but believe me, we are working on it.:rolleyes:

Have a great day!

i've just boarded my flight from CLE today.

The elite line was better marked but there was nobody enforcing like they have at EWR. There were some people who jumped the regular line over to the elite side. I'm assuming they were not elite but could be wrong. If they were frequent travelers they would have known to push their bags into the scanner instead of waiting for the screener to do it for them.

For the last three years i've been flying weekly to CLE and line 6 is always the slowest. It must be the main selectee area or something. I dont understand why they would use that one for elites. Maybe the machine is broken because it is by far the slowest of all the machines there. It's been like that for three years and was the slowest again today.

I think better signs would help and maybe a blue carpet.

Thats why my sentence begain with "If C is congested." There have been many times I've gone there and C was a complete zoo. Elite and non-elite alike.

I have had nothing but positive experiences during my travels at CLE since the move, its working as planned IMHO. ^^

My biggest head ache is EWRs policing of the lines, its a true mess. CO says they are working on it though.

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Are we all ready to agree that the title of this thread is incorrect?

I think the reason the elite line can be slow is that they allow wheelchair passengers and crew members into the lines instead of having a dedicated disabled/crew line, as many airports have.

Elite line was open in the late morning today (11/22).

I flew out of CLE last Friday and the FC/Elite line was there for gate C. You had to cut through the main line but it was there.

The elite line was quite open and visible when we flew to Europe last week (with extra tensabarriers and gold coats to help with the thanksgiving rush), though the TSA area was its usual mess. I now usually request to use the new machine (line 1?) to avoid the painful mess of the other lines, which are slow and inefficient at best. Unfortunately, CO can work with the TSA but ulitimately the TSA runs their own shop however they see fit.....

The elite line was open and running on the afternoon of 11/26. It only funneled into two TSA lines, however, and was rather slow. Also, the TSA ID checker took about 20 seconds to read my boarding pass and ID. The TSA metal detector person also stared at the boarding pass for much longer than it normally takes.

I was in C concourse on Sunday also. I did not here any cuss words, but I did hear Christmas music. Do you think because you hate Cleveland you might have exaggerated a little. :D