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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   Travel Certificates (https://www.flyertalk.com/forum/continental-onepass-pre-merger/754511-travel-certificates.html)

jrzyshawn Nov 9, 2007 4:11 am

that would be a great feature.

afrugal1 Nov 10, 2007 12:06 pm


Originally Posted by entropy (Post 8698117)
it would make a lot of sense along with this change.. to let you fold ETCs into the TravelBank account. Just dump them in one place.

Would definitely be a nice feature.

ctownflyer Nov 10, 2007 5:29 pm

Props to CO for a true enhancement! ^

Bill_Luv2Fly Nov 15, 2007 11:12 am

I would like to report that I used an expiring ETC last night on continental.com, and was able to apply the residual to another reservation this morning.

Great enhancement!

hopel Dec 26, 2008 3:05 pm

Is this policy still true? I have an international ticket that was purchased for me by mistake --unlikely that I will use it in the future. If I buy a lower-priced domestic ticket, and pay the change fee, is it correct that I'll have a voucher that could be used by others?

wendyhamburger Dec 26, 2008 3:33 pm


Originally Posted by entropy (Post 8698117)
it would make a lot of sense along with this change.. to let you fold ETCs into the TravelBank account. Just dump them in one place.

That is an excellent suggestion and makes a lot of sense... ^

sbm12 Dec 26, 2008 3:43 pm


Originally Posted by hopel (Post 10967083)
Is this policy still true? I have an international ticket that was purchased for me by mistake --unlikely that I will use it in the future. If I buy a lower-priced domestic ticket, and pay the change fee, is it correct that I'll have a voucher that could be used by others?

Yes, it is. Look at intra-Texas routes for cheap fares to make the initial purchase with.

fireworksboy Dec 26, 2008 3:52 pm


Originally Posted by entropy (Post 8698117)
it would make a lot of sense along with this change.. to let you fold ETCs into the TravelBank account. Just dump them in one place.

All I want for Christmas is ..... the above.

Happy Jan 19, 2009 9:52 pm


Originally Posted by hopel (Post 10967083)
Is this policy still true? I have an international ticket that was purchased for me by mistake --unlikely that I will use it in the future. If I buy a lower-priced domestic ticket, and pay the change fee, is it correct that I'll have a voucher that could be used by others?


Originally Posted by sbm12 (Post 10967229)
Yes, it is. Look at intra-Texas routes for cheap fares to make the initial purchase with.

Are you sure ETC from cancelled international ticket can be used to buy lower value domestic ticket?

I search the CO forum and there was a thread by someone in late 2007 that he was not able to use a credit from a cancelled international ticket to buy a much cheaper domestic ticket. He was told he must buy an equal or higher value for the domestic ticket.

I could not find any answer on CO website.

lindaiah Jun 22, 2009 2:15 pm


Originally Posted by Happy (Post 11106940)
Are you sure ETC from cancelled international ticket can be used to buy lower value domestic ticket?

I search the CO forum and there was a thread by someone in late 2007 that he was not able to use a credit from a cancelled international ticket to buy a much cheaper domestic ticket. He was told he must buy an equal or higher value for the domestic ticket.

I could not find any answer on CO website.

Did several searches and finally found this in the FAQ...

A friend has a non-refundable international ticket that he has to cancel. After he pays a change fee (is it $250 in new money?) he will be able to use the $ amount through a travel voucher for upcoming domestic trips, correct? The amounts used will remain "non-refundable" until the value is depleted, is that right? So if he uses the voucher toward a Y or B fare (domestic) it won't actually be a 'refundable' fare. Is that right?

Thank you.

jrzyshawn Jun 22, 2009 2:27 pm

The change fee will need to be paid with new money. I was in the same situation last year when I needed to cancel a $1700 ticket to HKG. I looked into purchasing a Y fare to anywhere thinking I would get the residual issued in an ETC, but that is not the case. The original amount remains non-refundable. It is like a use it or lose it type of deal. The ticket is purchased with the same confirmation number as the cancelled reservation, so the same fare rules apply. I could have purchased a Y fare, but it would not be refundable. I ended up purchased a combination of a discount economy fare and a B fare to earn 150% EQM’s, so I didn’t feel like I lost out too much. I walk away with extra EQM’s for 2009, so I was happy.

lindaiah Jun 22, 2009 2:37 pm


Originally Posted by jrzyshawn (Post 11950239)
The change fee will need to be paid with new money. I was in the same situation last year when I needed to cancel a $1700 ticket to HKG. I looked into purchasing a Y fare to anywhere thinking I would get the residual issued in an ETC, but that is not the case. The original amount remains non-refundable. It is like a use it or lose it type of deal. The ticket is purchased with the same confirmation number as the cancelled reservation, so the same fare rules apply. I could have purchased a Y fare, but it would not be refundable. I ended up purchased a combination of a discount economy fare and a B fare to earn 150% EQM’s, so I didn’t feel like I lost out too much. I walk away with extra EQM’s for 2009, so I was happy.

I want to make sure I understand your answer correctly: You could only use the value of the original ticket on ONE roundtrip ticket (as you said, a combination discount economy/B-fare), and whatever $ amount that you didn't spend on that one ticket was lost and not put on an ETC? Is that because it was an international ticket to begin with an not a domestic one? If that's the case, I wonder why it matters what type of ticket it is? ? The money is the same color no matter what.
My friend's ticket is a discounted BF ticket ('A' fare, I believe?) Still non-refundable, though.

jrzyshawn Jun 22, 2009 2:59 pm


Originally Posted by lindaiah (Post 11950325)
I want to make sure I understand your answer correctly: You could only use the value of the original ticket on ONE roundtrip ticket (as you said, a combination discount economy/B-fare), and whatever $ amount that you didn't spend on that one ticket was lost and not put on an ETC? Is that because it was an international ticket to begin with an not a domestic one? If that's the case, I wonder why it matters what type of ticket it is? ? The money is the same color no matter what.
My friend's ticket is a discounted BF ticket ('A' fare, I believe?) Still non-refundable, though.

It does not matter if it is Int'l or Domestic, it is whatever the fare rules state and it seems that my fare rules for the cancelled ticket are the same as yours.

If I was not going to use my ticket towards another trip to HKG, I planed out a multi-stop ticket so I would not lose out anything. I was going to ticket EWR-LHR-EWR-FLL-EWR-LAS-EWR-MCO-EWR spread across 4 months with long stays in EWR. :)

lindaiah Jun 22, 2009 3:08 pm


Originally Posted by jrzyshawn (Post 11950433)
It does not matter if it is Int'l or Domestic, it is whatever the fare rules state and it seems that my fare rules for the cancelled ticket are the same as yours.

If I was not going to use my ticket towards another trip to HKG, I planed out a multi-stop ticket so I would not lose out anything. I was going to ticket EWR-LHR-EWR-FLL-EWR-LAS-EWR-MCO-EWR spread across 4 months with long stays in EWR. :)

Clever :) I'll suggest something like that to him, but he'll ask me to do all the legwork because he can't stand this "stuff." The 'single ticket' thing is going to put him over the edge. I will have to stop by the liquor store this evening ;)

Thanks for answering ...

Bonehead Jun 22, 2009 3:15 pm


Originally Posted by lindaiah (Post 11950149)
Did several searches and finally found this in the FAQ...

A friend has a non-refundable international ticket that he has to cancel. After he pays a change fee (is it $250 in new money?) he will be able to use the $ amount through a travel voucher for upcoming domestic trips, correct? The amounts used will remain "non-refundable" until the value is depleted, is that right? So if he uses the voucher toward a Y or B fare (domestic) it won't actually be a 'refundable' fare. Is that right?

Thank you.

If he currently has a ticket, canceling it means that he can use the full value (say $1500) toward another ticket (after paying the change fee with new money). If the new ticket is, say, $500, he will be issued an ETC (Electronic Travel Certificate) for $1000. The ETC can be used once, and any residual value would be lost at THAT point.


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