True Platinum * Star Experience
 

On CO Mike today I experienced an unusual * experience. I checked on the manifest (I'm having a nasty habit of checking them out on each flight) and I noticed I was the only * on-board. I was sitting in the middle of a full F cabin GUM-NRT.

During the boarding process, I was greeted by name and was asked a pre-departure drink before the other passengers. And in flight, I was asked 1st for my choice of meal ...and was served first. During the flight, the flight attendants made 2 extra trips out to see how I was doing and to check if they could refill my drinks.
Prior to landing, they came over to make sure I had a nice flight and wished me well on my future travels.

At the exit onto the gateway, the flight attendants wished me well again by name... as did the NRT-based ground agent (who gets an A for effort but F for pronounciation of my name) at the jetway.

This added a nice layer of 1st class service by the always friendly/amicable CO Mike staff. If this is what CO invisions its * program to be, kudos to them. But I've yet to see any similar personalized experience on domestic flights.

Again, I got to ask- how did you review a copy of the passenger manifest? Did the gate agent just print you out a copy? Isn't the passenger manifest confidental information?

I look at the manifest when its posted in the forward galley and/or look at it when the FA's are walking down the aisle with it.

I saw one on an international flight too... but this one just listed name and OnePass status, if any.... it didn't show any star status or show any special star column.

what is a *? been flying CO for 25 years. i have no idea what a * is. are you famous?

A "*" should be a " http://www.flyertalk.com/forum/starsmilie.gif"