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-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   The Gold Challenge (https://www.flyertalk.com/forum/continental-onepass-pre-merger/44208-gold-challenge.html)

Let's Go Nov 20, 2002 8:24 am

Just a follow up. . .

our OP online statement today indicates Gold for this year and lists mileage and/or segments/points for 2003 are still required. A call to OP confirms we are "flagged" as having met the challenge and are Gold thru 2003, but it doesn't show that online.

OP "Don't worry . . . its all here in our computer!"

I post further if any problems arise.

Skippy Nov 20, 2002 12:23 pm

I received my new Gold card in the mail last week!

platflyer Nov 20, 2002 1:39 pm

I called to inquire about my challenge status, since I flew my final qualifying flight about a month ago.

CO.com showed nothing new, just my 2002 status. The OP agent on the phone went through my itineraries with me and agreed that yes, I should have had my status updated for 2003, but it wasn't.

Turns out the computer got "confused" on one of my roundtrips. The agent had to place a call to some other department, and had to go through my trips with them manually, with each ticket number, to verify that I had fulfilled the terms of the promo.

She said that the computer did update the status, now let's see if I receive the new card in the mail....

Skippy Nov 20, 2002 3:11 pm

Interesting... Just looked at my last one pass statement and I'm confused. I'm gold now from the 3 round-trip challenge. I thought this new status was good till Feb 04? Did this happen to the rest of you?

Elite Status Report
2002 Elite Status: Gold
2002 Elite Mileage: 40,397
2002 Elite Segments/Points: 29

To Earn 2003 Gold Elite Status
Elite Mileage Needed: 9,603
Elite Segments/Points Needed: 31

Let's Go Nov 20, 2002 4:20 pm

Skippy

That is why I called. Mine is the same as yours. I'd recommend a call to OP.

platflyer Nov 20, 2002 7:10 pm

Sorry -

To clarify - when I said "it's in the computer" I meant that the OP computers have me registered as a Plat for 2003. I have seen no indication of this on the OP website, nor through any mailings.


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