Are These ALL the Changes for the 2003 OnePass Program??
Sep 19, 2002 | 2:19 pm
#1
Original Poster
Join Date: Aug 1999
Location: Bethlehem, PA USA
Posts: 114
Are These ALL the Changes for the 2003 OnePass Program??
Sep 19, 2002 | 2:43 pm
#3
Original Poster
Join Date: Aug 1999
Location: Bethlehem, PA USA
Posts: 114
I read all the posts before posting this ... I specifically received a letter from Mark Bergsrud (Vice President, Marketing Continental Airlines) with my OnePass Statement for September 2002. The link in the post above was attached to the letter from Mr. Bergsrud. I just want to be sure that Mr. Bergsrud was not conveniently missing any further "enhancements." My question is: is this the link to all the official "enhancements"? I have sent OP a request for confirmation and will post it upon receipt.
[This message has been edited by andynj (edited 09-19-2002).]
[This message has been edited by andynj (edited 09-19-2002).]
Sep 19, 2002 | 2:45 pm
#4
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
It doesn't matter what they send you (other than to have something to laugh at) because whatever they say is a lie.. and even their lies are subject to enhancement.. Trust what CO says or put in writing.. I think not
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by andynj:
I read all the posts before posting this ... I specifically received a letter from Mark Bergsrud (Vice President, Marketing
Continental Airlines) with my OnePass Statement for September 2002. My question is: is this the link to all the official "enhancements"? I have sent OP a request for confirmation and will post it upon receipt.</font>
I read all the posts before posting this ... I specifically received a letter from Mark Bergsrud (Vice President, Marketing
Continental Airlines) with my OnePass Statement for September 2002. My question is: is this the link to all the official "enhancements"? I have sent OP a request for confirmation and will post it upon receipt.</font>
Sep 19, 2002 | 2:59 pm
#5
Suspended
Join Date: Apr 1999
Location: Promoted to Chairman of the Most Wonderful Continental Airlines Highly Valuable OnePass Program Security and Ideological Purity Bureau
Posts: 4,129
Here's the body of the letter:
This past year, the word "adaptability" has been crucial to the survival of American businesses, and the airline industry is no exception. As a result of the economic slowdown and associated decline in business travel, we're reducing our capacity and making changes for 2003. These changes, less extensive than other airlines, will streamline our business and allow us to maintain an industry-leading product. While these measures affect both Continental Airlines and OnePass, our intent is to ensure they have the least impact on Elite members and the benefits you value most. And rest assured that the same quality service you've come to expect from Continental continues.
While we're evolving with the times, our focus remains the same, keeping award-winning OnePass the best Elite program available. At the core of this program are unlimited complimentary Elite upgrades, which you?ll continue to enjoy as one of our best travelers. We've already made our First Class cabin more accessible to Elites purchasing full Y fares, and are taking steps to maintain the quality of front-cabin travel on Continental by limiting fares eligible for mileage upgrades for non-Elite members.
And we're continuing to improve opportunities for all our customers through strategic alliances, such as our recent announcement with Delta Air Lines. If government approval is received, this partnership will bring you more destinations, more frequent-flyer benefits and more access to airport lounges.
As always, flying Continental means choosing safe and reliable service on board the cleanest and most comfortable planes in the sky. In fact, we're proud to fly the newest jet fleet of any major U.S. airline. Even in this challenging financial environment, we've made significant investments, both in the air and on the ground, to ensure we meet your travel needs well into the future. We've introduced the industry's widest business-class seat on our Boeing 777 fleet. We've made our hubs even more convenient with major expansion projects, an increasing number of eService Centers and special Elite security lines. And we've redesigned our Web site, where you can now book reward travel online.
As we look toward the future, our employees are working hard to uphold the winning reputation of Continental and OnePass, the best combination of service and benefits among frequent-flyer programs. More than ever, we appreciate your continued loyalty and support. We look forward to welcoming you on board again soon.
------------------
Thank you for choosing Continental Airlines, a proud member of the SkyTeam Alliance.
This past year, the word "adaptability" has been crucial to the survival of American businesses, and the airline industry is no exception. As a result of the economic slowdown and associated decline in business travel, we're reducing our capacity and making changes for 2003. These changes, less extensive than other airlines, will streamline our business and allow us to maintain an industry-leading product. While these measures affect both Continental Airlines and OnePass, our intent is to ensure they have the least impact on Elite members and the benefits you value most. And rest assured that the same quality service you've come to expect from Continental continues.
While we're evolving with the times, our focus remains the same, keeping award-winning OnePass the best Elite program available. At the core of this program are unlimited complimentary Elite upgrades, which you?ll continue to enjoy as one of our best travelers. We've already made our First Class cabin more accessible to Elites purchasing full Y fares, and are taking steps to maintain the quality of front-cabin travel on Continental by limiting fares eligible for mileage upgrades for non-Elite members.
And we're continuing to improve opportunities for all our customers through strategic alliances, such as our recent announcement with Delta Air Lines. If government approval is received, this partnership will bring you more destinations, more frequent-flyer benefits and more access to airport lounges.
As always, flying Continental means choosing safe and reliable service on board the cleanest and most comfortable planes in the sky. In fact, we're proud to fly the newest jet fleet of any major U.S. airline. Even in this challenging financial environment, we've made significant investments, both in the air and on the ground, to ensure we meet your travel needs well into the future. We've introduced the industry's widest business-class seat on our Boeing 777 fleet. We've made our hubs even more convenient with major expansion projects, an increasing number of eService Centers and special Elite security lines. And we've redesigned our Web site, where you can now book reward travel online.
As we look toward the future, our employees are working hard to uphold the winning reputation of Continental and OnePass, the best combination of service and benefits among frequent-flyer programs. More than ever, we appreciate your continued loyalty and support. We look forward to welcoming you on board again soon.
------------------
Thank you for choosing Continental Airlines, a proud member of the SkyTeam Alliance.
Sep 19, 2002 | 3:34 pm
#6
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Join Date: Feb 2002
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Posts: 10,857
As far as I am concerned, the changes are good. Hell yeah keep cheap occasional flyers out of F, if it means giving us elites a better chance to upgrade. that's exactly the spin on it that they did, and hopefully they mean it. They specifically mention that they are making changes to have as little negative effect on elites as possible.
I once flew in first on a $220 Q fare BOS-SFO, I'm sure the fuel was more expensive than that, and it doesn't make sense for them unless you're the kinda person who will buy those tickets consitently, all the time on that airline.
I once flew in first on a $220 Q fare BOS-SFO, I'm sure the fuel was more expensive than that, and it doesn't make sense for them unless you're the kinda person who will buy those tickets consitently, all the time on that airline.