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AVOD Not Working
Anyone else ever have an issue with AVOD not working on their flight? Did you request anything from CO after the completion of the flight?
I was on CO23 yesterday from DUB to EWR (about 8 hours flying time) and the system did not work for the duration of the flight (reset was performed twice, system would just freeze after a minute of loading up). Even worse, someone had already completed the Sudoku in my copy of Hemispheres! |
I would write it in, just don't expect much. CO's service recovery is pretty poor.
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expect about 2,500 miles,that what i got on a ewr-bcn being a silver elite with CO
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sounds normal. http://cuckoo.com/~dbaker/coife/
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Next time - see if they have skykits.
This is a good thing from UA (and hopefully, CO has adopted it as well). |
Originally Posted by garykung
(Post 17639668)
Next time - see if they have skykits.
This is a good thing from UA (and hopefully, CO has adopted it as well). |
Originally Posted by mherdeg
(Post 17639825)
I literally just laughed out loud. You are so droll.
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Originally Posted by ExitRowLegroom
(Post 17618137)
Anyone else ever have an issue with AVOD not working on their flight? Did you request anything from CO after the completion of the flight?
I was on CO23 yesterday from DUB to EWR (about 8 hours flying time) and the system did not work for the duration of the flight (reset was performed twice, system would just freeze after a minute of loading up). Even worse, someone had already completed the Sudoku in my copy of Hemispheres!
Originally Posted by channa
(Post 17618153)
I would write it in, just don't expect much. CO's service recovery is pretty poor.
Have not heard anything.........:rolleyes::rolleyes::rolleyes: |
Originally Posted by snod08
(Post 17641282)
MIne did not work about a month ago (FRA-EWR). Wrote to CO.
Have not heard anything.........:rolleyes::rolleyes::rolleyes: |
I flew on a CO 777 right before Thanksgiving IAH to LHR and they couldn't get the AVOD to work until we were literally half way over the Atlantic. To the flight crew's credit, they did not stop trying to make it work.
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Originally Posted by MatthewT
(Post 17657504)
I flew on a CO 757 right before Thanksgiving IAH to LHR and they couldn't get the AVOD to work until we were literally half way over the Atlantic. To the flight crew's credit, they did not stop trying to make it work.
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CO 82 DEL-EWR 18 Dec
AVOD did not work in Business First throughout the flight--worked in Economy. The Purser or Service Director said she was not going to report it for us to get compensation and that I should go to either the UA-or CO website (she was not sure). She too tried to work on it inflight but it was not reported on the ground. No Skykits or anything similar were available. If I write to 1K Voice do you think they would respond? Happy Holidays
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Originally Posted by indiahoosier
(Post 17679612)
If I write to 1K Voice do you think they would respond? Happy Holidays
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Non functioning AVOD on CO in 2008 MXP-EWR in BF
(Also had a 4hr MX awaiting on the same flight.. so not exactly a clean data point) response: $250 cert after writing to CO. |
Originally Posted by njcommodore
(Post 17679859)
Yes, I recently had an issue on a PMCO flight and I emailed 1K Voice. Heard back a few days later with compensation.
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