Sorry to hear about your EUA woes. Do you have any spare CR1s or SWUs you could toss at it to ensure you get it? I understand that is one of the upsides of this process, as you can jump the queue.

As for calling in, the best you can reliably expect with a phone call is for an agent to verify they see your status, and that your ticket is in sync.

Once we move to the CO systems, I plan to do this about 1 week out on all my records as a proactive measure. That way if they do spot something, maybe it could be addressed then.

But most of the time there's no issue, and all looks well. Now you have to sit back and trust that the CO systems work and hope that the error is with the system (i.e., skipping everybody) rather than with you (i.e., your record or status is messed up), and that the proper ordering will be followed once EUA actually "runs."

You may also want to PM UA Insider, and they can check what's up. We've seen a very high number of "EUA broken" type threads and posts lately, it may be more than just UA people getting used to the opaqueness of the system.

But some people say that EUA works perfectly 99.9% of the time!

In my experience it has worked perfectly 99.9% of the time ;) This is the first flight where I've ever come across this issue.

It is definitely not my reservation - was already upgraded on the outbound (at 5 days out, on a 752 ^) and there has been no change in the R availability or upgrade cleared list in the last 2 days. Been watching it closely!

Will see what happens tomorrow I guess.

Curious if you'll get a TOD if you haven't been upgraded at T-24 and OLCI. Let us know!

I certainly will let you know. So far the offer is 84.2 TsODs so I haven't gone for that :)

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It still could be your reservation. Remember that CO has to resync your ticket after an upgrade, so if EUA worked on some other segment but the ticket reissue portion barfed, you could still be out of sync.

Sorry, but that's where your advice strays from constructive to paranoid. This is just like every one of hundreds of other simple round-trip, single carrier tickets I've booked on this airline, and having an upgrade clear on the outbound isn't a rare occurrence for me ;) I routinely get EUAs on both segments, 5 days before the departure of each segment. I'm quite confident that it's not my reservation that's causing an EUA sweep to not run on my flight.

OK, so Channa is "paranoid" and you are "quite confident" it's not your reservation.

I'm entirely prepared to accept your position, but I would like a little bit more information to establish your assertion...

Just because you have routinely cleared EUA on numerous trips in the past is no indication that the problem is not related to a glitch in the way the system handles reservations...

You can always call and make sure your reservation is in tact. I've experienced the lack of sync post-EUA before. I'm sorry you think it's paranoia, but the CO EUA process has a few moving parts and can be quite finicky, this kind of stuff can happen.

The only thing unique about my itinerary compared with other pax on this flight is that I posted on FT about it. There are, by my estimation, 20 elite pax on this flight. No EUAs have been processed at all. I'm basing my response on the fact that the odds are very much against it being my itinerary, with no complicating factors whatsoever, that is causing EUA to not clear anybody on this flight.

That's a philosophical difference between the majority of my posts on this board and those from a certain few - I tend not to focus on the statistical insignificant chances of the most random events occurring and instead on what is actually likely to happen on a daily basis. Put another way, there's about as much chance of it being my itinerary as there is of me wanting to buy one of those drink mixers when I'm in F tomorrow ;)

Every day for the past twenty years my friend Kevin crossed the same street without incident...then one day he crossed the street and got hit by a motorist.

Did the fact that he crossed this same intersection without incident thousands of times indicate he would never get run down?

If the problem is truly due to a glitch then I don't see how it could possibly be predicted statistically...

But if it is truly a glitch then the issue is getting it fixed, not its statistical predictability...

You're assuming that all itineraries are equally prone to glitches. That's where I'd disagree.

And this discussion isn't very productive - I'll let you know how I get on :)

When your reservation was out of sync, did it prevent others on the flight from receiving their EUAs?

Why am I assuming that?

In fact, quite to the contrary, I am not assuming that in the least. A glitch can occur all the time, or some of the time. It can occur very rarely.

In fact, the glitch that occurs rarely, while affecting fewer customers, is one that is far more difficult to pinpoint and remedy, precisely because of its rarity.

You are certainly right that, as usual, the discussion is not productive, but the reason it's not productive is because you prefer the excess of rhetorical polemics to actually arguing the point.

In this case, that rhetorical excess began when you accused Channa of "paranoia" without one shred of data or fact to back it up.

The funny thing is that, if you could stop being so emotional, you would realize that Channa's point was potentially helpful to you, as UA Insider has already acknowledged that the EUA problem is in fact due to a glitch.

It appears from the anecdotal evidence that the problems have been vastly reduced, but that some work remains to be done.

And the fact that this has never happened to you is completely irrelevant.

Fail to see how my post can be even remotely interpreted as "emotional" but that's all down to how it's interpreted I guess ;)

The reality is that the sole purpose of your last post was to further an argument that you created because you took a dislike to me chiding channa about being paranoid. There are a few people around here that have a tinfoil hat firmly welded to their heads. Yes indeed, a glitch can happen at any time, without any warning or pattern. I stand by my point - he is being paranoid. Not unhelpful - and I'm well aware of the UA Insider posts on the topic - thanks.

What would it take to satisfy you in this argument you've created exactly? You are aware that my opinion regarding it not being related to my reservation is is a hypothesis, right? As is channa's. I certainly don't have the facts. Neither does channa, and neither do you. However you seem insistent on searching for that "shred" of proof that you're just not going to get. I'd suggest you give it a rest and focus on more substantive arguments ^