Do you wear foil on your head too, to prevent the aliens from reading your thoughts?

Your hatred of CO, and turning everything into a COnspiracy, is well beyond absurd.

Who said it's a COnspiracy? Anyone who has negotiated large contracts knows that the reason a company gets something a certain way is because that's how they wanted it.

The fact that the poster has discussed the existence of another interface to the system indicates that there are other options available. But CO has the interface that does not allow such flexibility, which indicates that this is what CO negotiated.

If CO wanted the more robust interface, they could have specified that in their requirements.

The F9 setup is the previous generation of LiveTV that may have had a different F/A interface. The new LiveTV system is essentially unique to CO at the moment and it is possible that the LiveTV control panel was simplified for other reasons. I still think the lead F/A should hold a credit card (that would stay on the aircraft or be closely controlled) allowing him/her to comp for-sale items and TV to passengers in certain situations. Of course, a record could be filed of each comp, but it would add some flexibility to the all-or-nothing position as it stands currently.

While this is true, I find it highly unlikely that they would further restrict functionality in a next gen product. Generally speaking, one would increase functionality, not take it away.

A bit of a personal attack I'd say, and well outside the TOS of FT.

So report the post. We'll see is MBM3 or xyzzy agrees with you.

A more adult approach would probably be to edit your post.

You turn what could simply be CO electing to have a base product for minimal impact upon flight crews, not only saving $$ for a more in depth system, but also saving $$ (as well as the logistical headache, and frustration when it comes to more senior crewmembers) of having to train each FA on the new system, into a scenario where they purposely do it to spite the customer, feel they could never be wrong enough to have to comp a customer (they go beyond that - every time there is a diversion, or a delay of 90+ minutes, so in other words, a few times at least every day, they comp the entire plane - and front the cost for it), etc, and that, along with a lot of the crap you spout against me and my coworkers, is absurd. I've actually heard you're a nice guy, surprisingly, from one of my coworkers who had a beer with you, but frankly, I'm sick of reading your constant b*tching and moaning and whining about how much we suck.

Btw, I had a plane load of about 100 people chanting, "Rah, rah! We're the best!" over and over on the way back from SMDII. There's a video somewhere. I'd love for you to see it.

Making a joke about aliens and foil, and calling one's attitudes (and not they themselves) absurd, hardly equates to a personal attack. I have no problem with my posts. If you do, report it, and we'll let the moderators decide.

The two lines of the post pretty much set the tone. Guess you forgot the smiley face after your joke.

Doesn't bother me, really. In fact, it's somewhat expected. Remember that the CO employees have had their egos stroked and been told that CO is great for nearly two decades now. Any evidence to the COntrary is not exactly going to be welcomed with open arms by CO employees.

One of the potential upsides of this merger is that CO will hopefully be able to bust their superiority culture. While CO has had its share of issues for years, they'll be able to rationalize it by blaming UA, so they'll at least be in a position to admit they're not perfect, which is a start.

Because as you see in this thread, it's difficult for some to understand fact that it's possible to have a different interface to support a different comping structure, and that the interface their COmpany selected was not the best possible one.

You really don't get it, do you? I could care less what someone thinks about me or the company I work for. The only thing I care about getting from my company is a paycheck and free flights. What bothers me is that someone is so bitter and irrational as to turn every mistake or decision a company makes into a deliberate plan to hurt the customer. You refuse to see anything good in anything about Continental, and despite how you try to pretend to be nice to flight crews on the plane and talk about writing good letters, etc (which, why on earth would you ever do that, unless you wanted to continue pampering their ego??), you have nothing but negative bantering to do on this forum. Your presence here is about as effective as mine would be on a Sarah Palin message board. And it doesn't even bother me that it's the company I work for you are talking about - again, I could care less what anyone thinks about myself or my company - it's that that form of thinking and irrationality has actually made it's way into existence. Whatever has made you so miserable, I am truly, very, sorry. But you need to move on to life's finer things.

This is good. At least you were able to admit that it was a decision, and it was made by the COmpany. That's a start.

As for what CO does good, there are areas where CO does well, but this topic is about DirecTV, which is one of the areas where I think it's mixed. It's nice that CO has it, but it's not so great that CO charges for it.

Being one of the few carriers to charge for it, then being the only carrier not to comp it for its Elites is a huge weakness for CO. I'm hoping you can see that. Then to learn that infrastructure exists to enable this, but CO elected not to install such infrastructure is even more disappointing.

Personally, having flown more than 160 segments YTD, with another 20 planned before year end, hopefully you can understand that this sort of uncompetitiveness by CO isn't just a few bucks here or there on this topic. Had all this flying been on CO domestic Y, that'd be more than $1,000 in additional annual cost to flying CO for IFE over its COmpetitors who provide COmplimentary in-flight entertainment.

Honestly Channa,you just need to go fly on another airline...I have yet to read anything positive from you.

Indeed, and I have. As CO service quality and customer service has deteriorated over the years, CO has gone from my primary carrier, to my secondary carrier, to now a carrier I fly only if I have a CO voucher or find a mistake fare.

If I need or want to go somewhere, I don't fly CO, and I have paid more to fly other carriers and avoid CO, even when it was out of my own pocket, as I've found CO's perks to be below its peers.

Of course, I'm hoping that my now-primary carrier, UA, does not become infected with the plague known as CO, so we'll have to see what Mr. $misek means when he says, "there will be changes in the months ahead, and I think you'll like them."

But back to the topic on hand, I think it's pretty evident at this point that CO has chosen to deliberately COnstrain its FAs in terms of what they can COmp with the DTV system by installing a smaller set of COntrols than the system could otherwise have. And no, I'm not surprised that a CO employee would attack me for saying such.