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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Continental OnePass (Pre-Merger) (https://www.flyertalk.com/forum/continental-onepass-pre-merger-488/)
-   -   DirecTV Issues (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1117225-directv-issues.html)

1KPath Apr 24, 2011 12:05 pm
Originally Posted by bmvaughn (Post 16271462)
IAH-SEA last night on N73251 and the system would show video for 2 seconds but then search for a signal... for the entire 4:11 flight. Doesn't appear that CO has a 1KVoice equivalent, is there an email address for Plats that I should report this to?
Good luck:rolleyes:...I wrote to CO (including an e-mail to JS) after having an inoperative system on 7 of 8 segments this year...it took over a month for a reply with the standard "we are sorry and we are aware of the problem" Since the merger last year, I have flown on 16 CO segments (my poor rear end!) and have had Direct TV operational exactly 3 times!...not a great batting average!

To be honest, I have had more technical/mechanical problems with CO in the last six months than I have had with UA, AA and all other airlines I have flown in the past two years. I hope maintenance will be improving with the merger as I have to fly to IAH and CLE regularly!

njcommodore Apr 24, 2011 3:11 pm
Originally Posted by 1KPath (Post 16272158)
Good luck:rolleyes:...I wrote to CO (including an e-mail to JS) after having an inoperative system on 7 of 8 segments this year...it took over a month for a reply with the standard "we are sorry and we are aware of the problem" Since the merger last year, I have flown on 16 CO segments (my poor rear end!) and have had Direct TV operational exactly 3 times!...not a great batting average!

To be honest, I have had more technical/mechanical problems with CO in the last six months than I have had with UA, AA and all other airlines I have flown in the past two years. I hope maintenance will be improving with the merger as I have to fly to IAH and CLE regularly!
FWIW, on my 100k worth of flights last year and 23k+ this year (all on DTV routes), I've only had a problem 1 time.

Since you seem to dislike CO so much, why not stay with UA metal?

BigPoppaCO Apr 24, 2011 3:58 pm
In my ~100k I think DTV was inop maybe 2x


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