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-   -   Issue with CO.com? (https://www.flyertalk.com/forum/continental-onepass-pre-merger/1059397-issue-co-com.html)

njshawn Mar 4, 2010 9:38 pm

Issue with CO.com?
 
I bought a flight to LHR and it's not letting me select a seat no matter what browser I try. I tried it from my blackberry and same issue. Anyone else having this issue?

belynch Mar 4, 2010 9:44 pm


Originally Posted by njshawn (Post 13514719)
I bought a flight to LHR and it's not letting me select a seat no matter what browser I try. I tried it from my blackberry and same issue. Anyone else having this issue?

Yes. I chalked it up to the big note at the top of the page that says "co.com is undergoing maintenance."

I'm guessing this is in regards to the "premium seats." I'm sure it will be restored tomorrow.

njshawn Mar 4, 2010 9:53 pm


Originally Posted by belynch (Post 13514743)
Yes. I chalked it up to the big note at the top of the page that says "co.com is undergoing maintenance."

I'm guessing this is in regards to the "premium seats." I'm sure it will be restored tomorrow.

I don't have that note at the top of the page but thanks!

downhillcrasher Mar 5, 2010 12:37 am


Originally Posted by belynch (Post 13514743)
Yes. I chalked it up to the big note at the top of the page that says "co.com is undergoing maintenance."

I suspect this maintenance is related to the new program to sell extra leg room seats. I just checked in online for a flight tomorrow and I was able to select non-ELR seats, but there was just empty space (no occupied seat, no selectable seat) in place of empty seats in the ELR sections (occupied seats showed normally). Found it interesting...

redtailshark Mar 5, 2010 3:21 am

I'm at FCO. Can't even check in at all, CO.COM seems to be completely down.

Billiken Mar 5, 2010 6:47 am

Not to steal snake's thunder....but I think we've been :-:enhanced:-:

ElkeNorEast Mar 5, 2010 7:43 am

I was enhanced to the tune of $300.

The two flights I was trying to book during "maintenance" for IAH-EWR later this month jumped from $258 to $418 during "maintenance"

Thanks CO :mad:

sbm12 Mar 5, 2010 7:45 am


Originally Posted by ElkeNorEast (Post 13516526)
I was enhanced to the tune of $300.

The two flights I was trying to book during "maintenance" for IAH-EWR later this month jumped from $258 to $418 during "maintenance"

Thanks CO :mad:

And there were no other booking engines - online or offline - that you could have used???

Sure, booking with Orbitz would have cost CO more money in distribution costs but you still could have booked the tickets you wanted. There are many, many options beyond co.com for booking flights. Don't limit yourself unnecessarily and you won't have problems like this. :-:

Billiken Mar 5, 2010 7:57 am


Originally Posted by ElkeNorEast (Post 13516526)
I was enhanced to the tune of $300.

The two flights I was trying to book during "maintenance" for IAH-EWR later this month jumped from $258 to $418 during "maintenance"

Thanks CO :mad:

Did you cross the 14-day "boundary"?

Also, CO tends to raise prices over the weekend.

ElkeNorEast Mar 5, 2010 8:24 am


Originally Posted by sbm12 (Post 13516540)
And there were no other booking engines - online or offline - that you could have used???

Sure, booking with Orbitz would have cost CO more money in distribution costs but you still could have booked the tickets you wanted. There are many, many options beyond co.com for booking flights. Don't limit yourself unnecessarily and you won't have problems like this. :-:

I had a cancelled ticket that I needed to apply / change and co.com has been giving me errors on it all week. I finally had the time to call and all the numbers were unavailable.

So NO, I couldn't book through Orbitz.

ElkeNorEast Mar 5, 2010 8:26 am


Originally Posted by Billiken (Post 13516625)
Did you cross the 14-day "boundary"?

Also, CO tends to raise prices over the weekend.


All flights even outside the 14 day boundary went up by ~ $150. Outside the boundary went from $238 - $398.

I book with CO all the time, I'm not a newbie


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