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How does American do it?
Can someone tell me how does American Airlines stay in business with a web site that operates as bad as the way it does?
I truly want to know. |
I'm just guessing here, but how about
Revenue exceeds expenditures? http://www.flyertalk.com/forum/smile.gif |
Well, AA DOES have one website that works: Travelocity, powered by EAAsySabre. Maybe they're making up the difference there?
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The huge majority do NOT book via the "famed" website! http://www.flyertalk.com/forum/wink.gif
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Mr. ,
Thank you for your message and for bringing this to our attention. We are highly aware of site stability issues and are making every effort possible to eliminate transaction disruptions while visiting AA.com. There is no higher focus than this issue and your feedback will help us continue to see our online services through the eyes of our customers. We value customers like you who expect quality service and hope that you will continue to give AA.com the opportunity to serve you better in the future. Please contact American Airlines Technical Support at 1-800-222-2377 option 1, should you need assistance when using AA.com. Sincerely, Melissa Till AA.com Webmaster Team Original message follows: ------------------------- American, Please realize the importance of these threads and your website navigation! http://www.flyertalk.com/forum/Forum71/HTML/001458.html http://www.flyertalk.com/forum/Forum71/HTML/001473.html http://www.flyertalk.com/forum/Forum71/HTML/001397.html http://www.flyertalk.com/forum/Forum71/HTML/001274.html http://www.flyertalk.com/forum/Forum71/HTML/001080.html http://www.flyertalk.com/forum/Forum95/HTML/000583.html |
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