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-   -   comments on klm (https://www.flyertalk.com/forum/communitybuzz/191413-comments-klm.html)

piechem Sep 18, 1999 7:20 pm

comments on klm
 
Hello,

I'm new to this forum or any other for that mather. The reason I post this message is because I'm not very pleased with the service I get as a ff to put it mildly. Since I consider klm to be a very arrogant carrier I thought that the combination of opnions of more than one customer would have a bigger impact on their customer relations desk.
I don't want to bang my fist first on the counter to be noticed!

I noticed that most of you guys and girls are mostly Americans. However if you are not a member of nwa's world perks, stil you might have something to say about travelling with klm
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piechem

[This message has been edited by piechem (edited 09-18-1999).]

stimpy Sep 19, 1999 10:06 pm

I've always liked KLM's intercontinental service. But in Europe they don't handle things too well.

doc Sep 20, 1999 6:43 am

Though I'm inclined to agree with stimpy and you here, I generally do still like them because the "front line people" seem to make the effort to "try." They've caught a flu or something from NWA but I do hope they get over it and I've never personally perceived them as being particularly arrogant.


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