Any grace period to cancel Citicard after fee due?
Mar 4, 2007, 9:16 pm
#1
Original Poster
Join Date: Mar 2004
Location: San Diego, CA
Programs: AA ex-EXP, 2MM (ex DL, ex TWA)
Posts: 1,427
Any grace period to cancel Citicard after fee due?
Question says it all - never saw the renewal, which was billed within the last month. Any luck in canceling at this point and getting fee back (within 1month).
Mar 4, 2007, 10:41 pm
#2
Join Date: Jan 2007
Posts: 206
American express pro-rates the fees if you cancel the card. Esp the charge cards. May be you can try with Citi.
Mar 5, 2007, 3:44 am
#3
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Flyertalk's "Search this Forum" function is good at locating this type of information. Looking for the terms "Citi" and "cancel" I found this discussion from November 2006...
http://flyertalk.com/forum/showthrea...ht=citi+cancel
http://flyertalk.com/forum/showthrea...ht=citi+cancel
Last edited by mia; Mar 5, 2007 at 8:27 am
Mar 5, 2007, 11:20 am
#5
Join Date: Jul 2006
Programs: American, United
Posts: 228
I believe that Citibank's policy is that if you cancel within 30 days of receiving the bill with the fee, they waive the fee. Call them and ask. Calling them will probably cause them to waive the fee and give you miles -- who knows.
Mar 6, 2007, 8:43 am
#9
Join Date: Mar 2005
Posts: 107
I don't think that they will waive the fee unless you've been spending lots of $$$ on the card, but do expect them to offer you miles.
May 15, 2007, 9:54 am
#11
Join Date: Feb 2005
Programs: DL DM, UA 1K GS, Marriott LT Titanium, Hilton Gold, Avis Chairman, Hertz PC, National EE
Posts: 637
It depends on the card and usage. During the 1 year renewal process, I had my fee waived for a PP Business card and received some Thankyou Points, but only used it to receive my initial 15,000 bonus Thank You Points when I applied.
May 15, 2007, 9:55 am
#12
Join Date: Feb 2005
Programs: DL DM, UA 1K GS, Marriott LT Titanium, Hilton Gold, Avis Chairman, Hertz PC, National EE
Posts: 637
May 23, 2007, 10:23 pm
#14
Join Date: Nov 2000
Location: New York City, United States.
Posts: 2,625
Is Citi( & others) required to issue a prorated refund at any time?
Flyertalk's "Search this Forum" function is good at locating this type of information. Looking for the terms "Citi" and "cancel" I found this discussion from November 2006...
http://flyertalk.com/forum/showthrea...ht=citi+cancel
http://flyertalk.com/forum/showthrea...ht=citi+cancel
I have an overated, overhyped poor customer service CITI product that shall remain nameless
It's four hunderd a year!
With the card it said that annual fee is non refundable!
I thought federal law required PRORATED refunds of unearned fees.
Or is it just classy outfits like Amex.
BTW, I'd never seek to cancel and Amex account for fear that they would actually processmy request.
Customer service between Citi and Amex is NIGHT AND DAY.
Is Citi required to provide a prorated refund?
May 24, 2007, 6:48 am
#15
Join Date: Dec 2004
Posts: 7,904
With the card it said that annual fee is non refundable!
I thought federal law required PRORATED refunds of unearned fees.
Or is it just classy outfits like Amex.
BTW, I'd never seek to cancel and Amex account for fear that they would actually processmy request.
Customer service between Citi and Amex is NIGHT AND DAY.
Is Citi required to provide a prorated refund?
I thought federal law required PRORATED refunds of unearned fees.
Or is it just classy outfits like Amex.
BTW, I'd never seek to cancel and Amex account for fear that they would actually processmy request.
Customer service between Citi and Amex is NIGHT AND DAY.
Is Citi required to provide a prorated refund?