Scheduling payments on Citi cards
#1
FlyerTalk Evangelist
Original Poster
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Scheduling payments on Citi cards
My last statement ended on Apr 8, with a due date of May 1. My current statm will end on May 8. When I tried to schedule a pmt for the last statement, the website gave the option to select a date as far as May 8. Usually the last date Citi will allow you to select is the due date and so when I saw May 8 as selectable I clicked May 7, and today i noticed that I was late. Anyone else notice this?
#2
Join Date: Apr 2005
Location: Los Angeles, CA
Programs: AA Plat, HH Gold, SPG Gold, HH Gold, Marriott Silver, Amex Plat, GlobalEntry, SW A-List Preferred
Posts: 866
My last statement ended on Apr 8, with a due date of May 1. My current statm will end on May 8. When I tried to schedule a pmt for the last statement, the website gave the option to select a date as far as May 8. Usually the last date Citi will allow you to select is the due date and so when I saw May 8 as selectable I clicked May 7, and today i noticed that I was late. Anyone else notice this?
"To avoid a late fee, schedule your Payment Posting Date no later than your due date."
The due date, also in bold, is on the 5th line. You may want to set up auto-pay.
#3
Join Date: Jan 2007
Posts: 5,679
First step is call citi bank and ask for your late fee and interest back. If you haven't been late recently and have good credit they'll credit you back.
I don't like the bill pays and auto pays from most card companies. The one I like the best is Quicken's bill pay. There are other companies that have better software, but Quicken seems to be the only one that takes responsibility to have a hard set "Deliver By Date" versus just about everyone else that says you should give several business days in advance.
I don't like the bill pays and auto pays from most card companies. The one I like the best is Quicken's bill pay. There are other companies that have better software, but Quicken seems to be the only one that takes responsibility to have a hard set "Deliver By Date" versus just about everyone else that says you should give several business days in advance.
#4
Suspended
Join Date: Nov 1999
Posts: 24,153
By far the worst when it comes to this is;The GM Card your due date is say on Mon but unless you remember how they process the payments you will Killed with fees and penalities. In order for it to make on time for a Mon due date you need to pay it by the previous Weds, as weekends dont count, they say Credit to the acct takes 2 biz days, and it must be in before the due date, ifit gets credited on the due date its as if it was late.