It's easy to read the terms of American Express extended warranties for specific cards: https://www.americanexpress.com/us/c...nty-terms.html
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Originally Posted by sciconf
(Post 34948460)
As of today Costco CC killed the extended warranty!
What could be the replacement card? Also Chase Vs AMEX vs MasterCard ? Chase (upto 3yrs) and AMEX (upto 5yrs) are close - but who offers better service when you had to file a claim? |
Originally Posted by sciconf
(Post 34948460)
As of today Costco CC killed the extended warranty!
What could be the replacement card? Also Chase Vs AMEX vs MasterCard ? Chase (upto 3yrs) and AMEX (upto 5yrs) are close - but who offers better service when you had to file a claim? |
Originally Posted by rrgg
(Post 34948510)
Why not citi rewards+ (or premier)? See earlier posts
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Originally Posted by mia
(Post 34949050)
How much confidence should we have that Citi will continue to offer the Extended Warranty benefit on these cards? They no longer advertise it as a feature.
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Originally Posted by sciconf
(Post 34948460)
As of today Costco CC killed the extended warranty!
What could be the replacement card? Also Chase Vs AMEX vs MasterCard ? Chase (upto 3yrs) and AMEX (upto 5yrs) are close - but who offers better service when you had to file a claim?
Originally Posted by rrgg
(Post 34948510)
Why not citi rewards+ (or premier)? See earlier posts
Originally Posted by mia
(Post 34949050)
How much confidence should we have that Citi will continue to offer the Extended Warranty benefit on these cards? They no longer advertise it as a feature.
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Do warranty items have to be purchased in the US? I am keen to get an iPhone 15 but the US models dont have a SIM slot anymore. If i pick one up in say Singapore or somewhere duty free, will I still get extended warranty?
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Originally Posted by ryandelmundo
(Post 35576759)
Do warranty items have to be purchased in the US? I am keen to get an iPhone 15 but the US models dont have a SIM slot anymore. If i pick one up in say Singapore or somewhere duty free, will I still get extended warranty?
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Data point - successful claim.
Electric fireplace bought 35 months ago, heater element stopped working. Paid with Prestige, manufacturer warranty 12 months, so I was just within the extra 2 years from the card. I filed the claim online, but was worried when I saw the list of required documentation included "Repair Estimate or statement of non-repair (with diagnosis, breakdown of cost, and condition of item)". This is basically a small appliance that costs under $200, where would I even go to get an estimate? But I emailed the manufacturer's customer support, and after a bit of back and forth where I pressed them for repair cost and then parts availability, they eventually replied that they don't sell parts or offer repairs. I uploaded that email thread to my claim as a "statement of non-repair", and 4 days later my claim was approved. |
Originally Posted by swag
(Post 35826670)
Data point - successful claim.
Electric fireplace bought 35 months ago, heater element stopped working. Paid with Prestige, manufacturer warranty 12 months, so I was just within the extra 2 years from the card. I filed the claim online, but was worried when I saw the list of required documentation included "Repair Estimate or statement of non-repair (with diagnosis, breakdown of cost, and condition of item)". This is basically a small appliance that costs under $200, where would I even go to get an estimate? But I emailed the manufacturer's customer support, and after a bit of back and forth where I pressed them for repair cost and then parts availability, they eventually replied that they don't sell parts or offer repairs. I uploaded that email thread to my claim as a "statement of non-repair", and 4 days later my claim was approved. |
Does anyone remember the link where can we can submit an extended warranty claim for purchases made for a citi costco card?
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Originally Posted by happyvoid
(Post 36231367)
Does anyone remember the link where can we can submit an extended warranty claim for purchases made for a citi costco card?
This would need to be for a purchase made before January 22, 2023 - the date the warranty benefit was discontinued. |
for warranty claims thru citi do they reinburse you for estimates? I need to claim my dishwasher which is under extended warranty by citi costo but they want an estimate of repair charges
Regarding repair estimate can I call any repair company to come to provide estimate? |
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