Last edit by: mia
Citi's contract to issue Hilton co-branded cards ends in December 2017. Citi will sell most accounts to American Express. The criteria for determining which accounts are eligible to be sold are unpublished. Read Hilton FAQ: http://hiltonhonors3.hilton.com/en/e...-card-faq.html
ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------
This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)
Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W
Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card
- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.
- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember
- Annual Fee: $95, not waived
From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months"."Weekend Night Certificates offer is not available if you have had a Citi Hilton HHonors Reserve Card account that was opened or closed in the past 24 months." (Language change to "any" dates back to August 2016.)
Some datapoints indicate that the certificates are emailed ~7 days after the statement in which the spend is met, but others datapoints indicate that it may take 1-2 additional statement cycles before they're actually sent.
The certificates expire 12 months from the date that they're emailed to you. Your stay must be completed on or before this expiration date.
Yes. Some people say they haven't been asked for them, but it's much better to have them and not need them than to need them and not have them.
No, you have to call the HHonors department to book them. Even regular Hilton reservations cannot book them, although they can transfer you to the right department.
Several people have reported successfully churning this card, and receiving the certificates for both cards. Closing one card before applying for another doesn't appear to be required.
You can still get as many as you want of the Citi Hilton 50k cards (except that CITI only allows two cards of any type every 60-65 days).all 50k card offers without 18 month language dead as of 7/5/15
This seems to be YMMV. Some people have reported not getting it until well after their AF payment is due, while others have reported getting it in time to cancel and have their AF refunded. More data points on this are needed.
Friday, Saturday & Sunday night, and I don't think there are any blackout nights (beyond the normal HHonors program rules). Here is the description from the Cert as well as the T&C's:
Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.
GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.
HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
ALL known links for ALL Citi Hilton Honors cards appear to be dead now.
-----------------------------
This thread is a continuation of: Citi Hilton HHonors Reserve Card (2012 - 2015)
Link no longer working: https://www.citicards.com/cards/cred...7A711D5L00101W
Link no longer working: https://www.citi.com/credit-cards/cr...s-reserve-card
- Earn two weekend night certificates - at select hotels and resorts - after making $2,500 in purchases.
excluded properties: https://www.hiltonhhonors.com/Proces...tingproperties
- Enjoy Hilton HHonors Gold Status as long as you are a Citi Hilton Reserve cardmember
- Annual Fee: $95, not waived
From the app page:
"Weekend Night Certificates offer is not available if you have had any Citi®Hilton HHonorsTM card opened or closed in the past 24 months".
When will I receive my free nights?
How long do I have to use the free nights?
Do I need to print the certificates and take them with me?
Can the free weekend certs be redeemed online?
so the 2-browser trick is dead. can we still apply two HH Reserve card every 65 days, with same HH #, and get four certificates?
Can you get the anniversary free night bonus without paying the annual fee, or do you get the free night bonus only if you hit $10,000 in charges AND renew?
Terms and conditions for the free nights
Description: You've received this reward certificate because you've met the purchase requirements with your Citi Hilton HHonors Reserve card. This reward is valid for one complimentary weekend night for a standard room at participating hotels worldwide, subject to availability. This reward is not valid at All-Inclusive or Distinctive properties and cannot be combined with the 5th Night Free benefit or other promotions. Please visit HHonors.com/weekendcertificate to see a list of excluded properties.
GENERAL TERMS AND CONDITIONS
As with any HHonors Reward, this Reward Certificate is subject to all HHonors Terms & Conditions on participation, use, and redemption, posted at http://hhonors1.hilton.com/en_US/hh/terms.do. The hotel stay received with this Hotel Reward Certificate shall be treated as a Hotel Reward Stay, as defined in the Terms & Conditions, except Points & Money, Premium Room and Room Upgrade Rewards cannot be used with this Certificate.
HOTEL REWARD TERMS AND CONDITIONS
1. Reward Certificate is not transferable after issued and may be redeemed only by the individual named thereon, consistent with HHonors Terms & Conditions. If a person other than the individual named on the Reward Certificate attempts to redeem it, the Certificate will be deemed void and accommodations will be denied.
2. Reward Certificate may not be sold, auctioned, bartered, brokered or purchased except with the express written consent of Hilton HHonors. Any Reward Certificate obtained in this manner by any person or entity will be considered to be fraudulently obtained and will be deemed void if transferred for cash or other consideration. Altered Reward Certificates are void and will not be honored.
3. Reward Certificate may not be combined with other certificates, discounts, packages or promotional offers, or Hotel Reward stays beyond Standard Room Rewards, unless otherwise specified in writing by Hilton HHonors.
4. Reward Certificate cannot be redeemed for cash, prizes or credit. Reward Certificate is not exchangeable.
5. Reward Certificate will not be replaced, reissued or credited if lost, stolen or otherwise destroyed.
6. Reward Certificate is void if copied, prohibited or restricted by law.
7. HHonors members will not earn points or miles for Hotel Reward stays, unless otherwise stated on the Reward Certificate.
8. Reward Certificate expires on the date noted on the face of the Reward Certificate.
9. Reward Certificate must be redeemed in strict accordance with the procedures specified on the certificate.
10. For the purpose of Certificate redemption, a weekend night is defined as a Friday, Saturday or Sunday night, unless specified otherwise on the Reward Certificate.
11. Reward Certificate applies to the room rate and tax of one standard room at a participating hotel and as further provided on the Certificate. A "Standard room" is as defined by the hotel. Any tax liability incurred in connection with the receipt and/or use of this Certificate, including, but not limited to, local or city occupancy taxes, or individual income tax is the sole responsibility of the user. Incidental charges are the responsibility of the user.
12. Reward Certificate usage is limited to Double Occupancy. Additional occupants, age 19 and above, are subject to the standard extra person charges.
13. Reward Certificate reservations must be guaranteed with a credit card. Some hotels may require a deposit in lieu of a credit card guarantee. Deposits cannot be waived for Reward Certificate reservations. Reward Certificate reservations that are cancelled outside of the time frame set by the hotel's individual cancellation policy will be charged one night's room and tax at the hotel's minimum rate for that date.
14. Reward Certificate is valid for the number of nights noted under the description on the face of the Certificate. If the Certificate is valid for more than one night, all nights must be used and the Certificate redeemed for a single stay that includes up to all Certificate nights. The Certificate cannot be broken down and/or redeemed for more than one stay. Any unused nights will be forfeited and will not be replaced or credited.
15. No credit or substitutions will be given for any Reward Certificate including those that are only partially used.
16. Promotional Rewards are for Standard Rooms only.
17. Hotel stays resulting from Reward Certificate are non-commissionable to travel agents.
18. Recipients of Reward Certificate may be required to sign a release of liability and a statement permitting the use of their name and/or photo for promotional purposes without additional compensation.
Citi Hilton Honors Reserve Card [Ends Dec 2017]
#526
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,061
Received my Ascend card(s) today. One issue I have is, I had 2 Reserve cards both of which were converted to Amex. One I already met the spend on & plan on canceling as soon as I get my night certificate, the other I plan on using.....There's no discernable way to know which was converted to which card. Hopefully when registering online some of the citi info transfers over (you can't register it online until January 30).
#527
Join Date: Aug 2005
Posts: 227
Just wondered if anyone could shed any light - have a citi reserve card with card year running to may - I have already spent the $10k necessary for the annual free night but normally only receive that in around june
Am tempted to cancel the card since otherwise will automatically get the Amex Ascend which seems to then preclude me from getting a sign up bonus on the Ascend at any time in the future.
If I cancel now will I still receive the free night I have earned?
Am tempted to cancel the card since otherwise will automatically get the Amex Ascend which seems to then preclude me from getting a sign up bonus on the Ascend at any time in the future.
If I cancel now will I still receive the free night I have earned?
#528
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Just wondered if anyone could shed any light - have a citi reserve card with card year running to may - I have already spent the $10k necessary for the annual free night but normally only receive that in around june
Am tempted to cancel the card since otherwise will automatically get the Amex Ascend which seems to then preclude me from getting a sign up bonus on the Ascend at any time in the future.
If I cancel now will I still receive the free night I have earned?
Am tempted to cancel the card since otherwise will automatically get the Amex Ascend which seems to then preclude me from getting a sign up bonus on the Ascend at any time in the future.
If I cancel now will I still receive the free night I have earned?
https://www.americanexpress.com/us/c...ompare/hilton/
And, anyhow, it was already too late a month ago, since people who cancelled in December are already reporting upthread that they got the Ascend card already.
So you might as well keep it and wait for the free night, because I see no advantage to canceling if you're interesting in the free night you already eaned.
#529
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
I feel your pain
The optimistic way of looking at this is since the changeover date is 30 January, and Amex is by all accounts crediting existing spending toward a free night at the old $10,000 spend from Citi, that we have a Citi year -- albeit a short one -- in process as of 30 January, just like someone who has a 1 March date and has put $7500 on so far, and wants to add $2500 for the Citi night they were working on.
Now, if and when I put that $10,000 on the card (where "the card" is the old Citi card until 30 January and its Amex Ascend version thereafter), I should get the Citi night. Same for you, although here's hoping you waited until 1 January to do the spend. Because in that case, we would only have to put another $5000 on the Amex card post-30 January, in 2018, in order to get yet another free night, this one courtesy of Amex and the new rules.
Like I said, it's the optimistic reading of things.
#530
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
#531
Join Date: Jul 2014
Location: Austin, TX
Posts: 1,012
Hmmm...do we have any idea whether it's necessary to contact Amex to 'cancel' the nonactivated account? I canceled my account with Citi but still received a new card from Amex...
#532
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
https://www.flyertalk.com/forum/amer...l#post29304971
#533
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Amex must be already sending something to one or more credit reporting agencies for that to happen, no?
So yes, there are claims that you can cancel until Jan 30, but if your concern is the effect of this on your Chase 5/24 status, it's not clear whether those claims should be believed. (An account that shows up opened and then cancelled by the bank because of an error will still count against Chase 5/24 if the "opened on" date is in the past 24 months. Chase doesn't look at the whether the account was closed or why, they just look at whether it was opened and when.)
#534
Join Date: Jul 2013
Posts: 1,784
So yes, there are claims that you can cancel until Jan 30, but if your concern is the effect of this on your Chase 5/24 status, it's not clear whether those claims should be believed. (An account that shows up opened and then cancelled by the bank because of an error will still count against Chase 5/24 if the "opened on" date is in the past 24 months. Chase doesn't look at the whether the account was closed or why, they just look at whether it was opened and when.)
#535
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,933
Chase has a procedure in place for AU cards. I don't know that have (or will have) a procedure in place for "never really opened" accounts, at the very least that may require "elevating" the recon and all sorts of time-consuming investigation (ie, not as quick as counting AUs).
#536
Join Date: Jul 2013
Posts: 1,784
Chase has a procedure in place for AU cards. I don't know that have (or will have) a procedure in place for "never really opened" accounts, at the very least that may require "elevating" the recon and all sorts of time-consuming investigation (ie, not as quick as counting AUs).
#537
Join Date: Apr 2009
Programs: American EXP; British Airways Gold
Posts: 1,896
Both Certificates will be emailed to you from Hilton Honors. Make sure you pay the annual fee assessed on the Citi credit card, and don't cancel anything.
If you have questions, don't bother calling Citi. They make stuff up when they don't know the answer, and that includes the "supervisors". Sad.
Last edited by jcatman; Jan 25, 2018 at 12:54 pm Reason: typo
#538
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Based upon my discussions with customer service at Citicard (totally clueless and horrible customer service), American Express (helpful and customer-oriented) and Hilton Honors (has the answers), you will receive one certificate for the $10,000 spend in January 2018 on the Citi credit card, and another certificate for the additional $5,000 spend in February 2018 on the converted Amex card.
Both Certificates will be emailed to you from Hilton Honors. Make sure you pay the annual fee assessed on the Citi credit card, and don't cancel anything.
If you have questions, don't bother calling Citi. They make stuff up when they don't know the answer, and that includes the "supervisors". Sad.
Both Certificates will be emailed to you from Hilton Honors. Make sure you pay the annual fee assessed on the Citi credit card, and don't cancel anything.
If you have questions, don't bother calling Citi. They make stuff up when they don't know the answer, and that includes the "supervisors". Sad.
#539
Join Date: Apr 2013
Location: MCO, YEG
Posts: 1,182
I don't think your understanding is correct. In the other thread for the AMEX Hilton cards, the Hilton Lurker has said that certs for spend on the AMEX cards, including the converted Citi cards, will be provided within 6 to 8 weeks of when the spend (either or both of the $10,000 and $15,000 spends) is completed. So the answer to the original question would be yes, you would get two certificates for spending $15,000 over January and February and you should have both certificates by the end of March if the spend is completed by early February.
#540
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
Point taken. I've seen this; and I've also seen that this was supposed to have been happening already, and/or that certs would come right away, or immediately, or some such. And maybe they will after the transition. But I'm eight weeks past date on last Citi spend, and can't cancel because no cert has yet arrived. Also, it's the HIlton Lurker promising for Amex, and what they are promising would cost Amex one AF and customers if (in this example) OP could cancel before Dec 2018 anniversary date. Hope you are right.