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They are very quick to reply. I got matched to Platinum too after the somewhat shaky start to the status match.
I've gone back to ask for Diamond which really has the only benefit for someone outside of US being the upgrades as if you live outside the US you get mostly sweet nothing. |
Do you know when this status will expire if you don't maintain it?
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Originally Posted by sc flier
(Post 14113419)
Do you know when this status will expire if you don't maintain it?
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I'm glad to hear that the rocky beginning has ended well. They matched me up to 'platinum' and I'll have more stays because of their generosity as I just found a nice Comfort Suites in an area that I travel to on business often.
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Ok now they are having a laugh
Thank you for your email At this time we are only able to extend the upgrades to Platinum Elite status. The Platinum Elite status is comparable to other chain’s top tier elite status. In order to obtain a Diamond Elite status with Choice Privileges it must be earned by staying at our hotels. To earn Diamond Elite status you must stay 40 nights or more per year. Thank you for your inquiry. I appreciate your membership with Choice Privileges. I look forward to hearing from you should you need any further assistance. ***** Email Resolution Desk I can only guess this CSR has never actually looked at other hotels top statuses. Platinum for me in Australia gets bonus points, able to make reward bookings faster and elite offers. I think even other hotels lowest status offer more than that. Thoughts everyone? |
I thought the same. When I sent in my request, I specifically made mention of having the highest status with PC, so they dind't literally 'match' CP plat to PC plat, but they did. I am not really surprised though and I didn't push them on it.
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They now claim they can upgrade me to Diamond after i have some stays in my account. This was in reply to my first email i shot off immediately after they matched to platinum instead of diamond and not a reply their email about how their platinum level compares to other top level hotel elites.
I'll let you know how they reply to my last email then give up. I mean apart from bonus points and being able to book points bookings earlier i dont know what i'm getting. I just found out there are no elite offers in Australia. |
Thanks, I'd appreciate the info. I have a Comfort Suites that runs similar in price to an HIX in an area that I travel to often. I would definitely like the upgrade eligibility, and of course the additional bonus points of diamond over plat.
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Originally Posted by enginero
(Post 14123348)
Thanks, I'd appreciate the info. I have a Comfort Suites that runs similar in price to an HIX in an area that I travel to often. I would definitely like the upgrade eligibility, and of course the additional bonus points of diamond over plat.
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I sent a second email about 4 days ago requesting a match after I was initially turned down and it's been crickets. I haven't heard a thing.
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Originally Posted by Simmo
(Post 14126958)
It seems my question has been escalated to the next management. It's a real shame they don't offer better benefits. It's a bit like priority club i guess.
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Originally Posted by Simmo
(Post 14126958)
It seems my question has been escalated to the next management. It's a real shame they don't offer better benefits. It's a bit like priority club i guess.
The biggest benefits are the longer award night booking window and the % bonus points. |
Still waiting to hear back from them. I mean on the plus side they seem to be willing to give Diamond after a couple of stays. I'll just wait it out and see.
I wish i lived in the US though..... |
Originally Posted by sc flier
(Post 14113419)
Do you know when this status will expire if you don't maintain it?
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