TSA dispenses inaccurate and misleading information on the @AskTSA twitter feed
Aug 13, 2018, 10:39 am
#31
Join Date: Nov 2010
Location: Baltimore, MD USA
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Posts: 4,332
I can't castigate TSA for their choice of the term "our team", since technically contract employees are still part of the overall team.
Off course, if Covenant does something wrong and TSA throws them under the bus, I can certainly castigate them for that - they're part of your team, TSA, and you're responsible for their oversight.
But this tweet? Meh.
Off course, if Covenant does something wrong and TSA throws them under the bus, I can certainly castigate them for that - they're part of your team, TSA, and you're responsible for their oversight.
But this tweet? Meh.
Aug 13, 2018, 10:45 am
#32
Join Date: Aug 2012
Posts: 3,526
I can't castigate TSA for their choice of the term "our team", since technically contract employees are still part of the overall team.
Off course, if Covenant does something wrong and TSA throws them under the bus, I can certainly castigate them for that - they're part of your team, TSA, and you're responsible for their oversight.
But this tweet? Meh.
Off course, if Covenant does something wrong and TSA throws them under the bus, I can certainly castigate them for that - they're part of your team, TSA, and you're responsible for their oversight.
But this tweet? Meh.
Aug 14, 2018, 5:29 am
#33
Join Date: May 2011
Location: San Antonio, TX
Programs: AA EXP, DL Silver, Global Entry
Posts: 1,863
I don’t know DHS internal policies but I was a senior program manager for a Federal agency with a number of companies working for me and my junior program managers. Policy was to consider contractors as team members and to not call out their company especially outside of the office. They worked for us and what company they were employed by was not relevant. We considered that approach part of our “One Team” concept made up of uniformed service members, Federal civil servants, and contractor support. We also felt that naming the companies outside of situations where it was necessary and called for would look like we were publicly endorsing a company which is a prohibited practice for most Federal agencies.
Aug 14, 2018, 6:44 am
#34
Join Date: Aug 2012
Posts: 3,526
I don’t know DHS internal policies but I was a senior program manager for a Federal agency with a number of companies working for me and my junior program managers. Policy was to consider contractors as team members and to not call out their company especially outside of the office. They worked for us and what company they were employed by was not relevant. We considered that approach part of our “One Team” concept made up of uniformed service members, Federal civil servants, and contractor support. We also felt that naming the companies outside of situations where it was necessary and called for would look like we were publicly endorsing a company which is a prohibited practice for most Federal agencies.
Private screening companies are not contractors in the sense you describe and as such, TSA should not be taking credit when the work of a private screening company is praised by a traveler.
Aug 14, 2018, 8:11 am
#35
FlyerTalk Evangelist
Join Date: Mar 2008
Location: DFW
Posts: 28,113
How much input does TSA have in determining which private company is hired to take over screening at an airport? I am sure they have some input but it is basically the airport that hires the company to replace TSA screeners. (IIRC, TSA tried to deny airports the right to hire a private screening company until there was so much pressure TSA had to rescind.)
Private screening companies are not contractors in the sense you describe and as such, TSA should not be taking credit when the work of a private screening company is praised by a traveler.
Private screening companies are not contractors in the sense you describe and as such, TSA should not be taking credit when the work of a private screening company is praised by a traveler.
Bottom line to me is if the contracting company walks like a TSA duck, Quacks like a TSA duck, its probably safe to call them part of the TSA team, or in my opinion I would say part of the TSA problem.