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-   Checkpoints and Borders Policy Debate (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate-687/)
-   -   Long TSA Lines [merged threads] (https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1752212-long-tsa-lines-merged-threads.html)

Boggie Dog Mar 12, 2016 6:38 am


Originally Posted by Himeno (Post 26321585)
They should send Air Force One pax through TSA next time, then let POTUS listen to complaints about TSA from the press corp on the flight home. ;)

You know, as well as I, that TSA would pander to that group making sure of favorable encounters.

gsoltso Mar 12, 2016 7:30 am


Originally Posted by FliesWay2Much (Post 26314548)
I think I know the answer already, but I'm hoping there are some airline industry "insiders" here on TS&S who can comment.

Neffy and his propaganda machine (PV and the Twitter sites) are blaming "increased passenger volume" for the long lines. Like many of you, I think this claim is complete BS, especially since I have never seen this assertion sourced.

All I know is that I'm flying in smaller aircraft with less choices to get from Point A to Point B. This isn't news. My observation is that downsizing happened after many people got fed up with the TSA and either stopped flying or flew considerably less. It got worse when the economy went in the tank in about 2008. I really can't believe that the amount of people entering a TSA checkpoint and getting on an airplane has increased at all. Fares don't appear to be going down, either.

Is there real data out there to support or refute the TSA's claim???

I can only speak for RDU/GSO, and we have not lost a significant amount of staffing (the normal attrition rate has been essentially static for a number of years), and our passenger flow has increased both at GSO and RDU. I do not have a specific percentage or hard count for you, but it has been busier this year than last, and spring break has been a pretty heavy increase this year. Apparently more kids/families are going places this year.

Boggie Dog Mar 12, 2016 7:43 am


Originally Posted by gsoltso (Post 26322071)
I can only speak for RDU/GSO, and we have not lost a significant amount of staffing (the normal attrition rate has been essentially static for a number of years), and our passenger flow has increased both at GSO and RDU. I do not have a specific percentage or hard count for you, but it has been busier this year than last, and spring break has been a pretty heavy increase this year. Apparently more kids/families are going places this year.

How would you class wait times at those two airports during peak periods?

mahasamatman Mar 12, 2016 12:26 pm


Originally Posted by mezzowithcorigis (Post 26323028)
My associate in MSP just texted me saying it's all over the news, extreme wait times at security causing people to miss flights.

This is a nationwide phenomenon at all airports served by TSA - understaffing combined with lack of training. It's been all over the nightly news lately.

bmwe92fan Mar 12, 2016 12:27 pm


Originally Posted by mahasamatman (Post 26323101)
This is a nationwide phenomenon at all airports served by TSA. It's been on the nightly news lately, which may be where your associate got the "information".

Very true - but for some reason MSP and EWR have been particularly "BAD" lately...

GUWonder Mar 12, 2016 12:53 pm


Originally Posted by gsoltso (Post 26322071)
I can only speak for RDU/GSO, and we have not lost a significant amount of staffing (the normal attrition rate has been essentially static for a number of years), and our passenger flow has increased both at GSO and RDU. I do not have a specific percentage or hard count for you, but it has been busier this year than last, and spring break has been a pretty heavy increase this year. Apparently more kids/families are going places this year.

US unemployment rates are lower and households have more disposable income now than they had several years ago and feel wealthier, in large part due to lower oil prices and US asset price increases. That fuels somewhat increased demand for air travel. But the process and wait times IME have gotten worse by a factor in excess of increased passenger count.

chollie Mar 12, 2016 6:51 pm

No, the leadership is responsible.

The management of for-profit airport businesses manage to staff adequately during busy and slow times.

The management of TSA chooses to not make it a priority.

Boggie Dog Mar 13, 2016 10:01 am

Center page on Drudge now:

The TSA Breakdown: The Long, Long Lines of Summer

gsoltso Mar 13, 2016 10:13 am


Originally Posted by Boggie Dog (Post 26322111)
How would you class wait times at those two airports during peak periods?

RDU I do not have that info (at least I have not seen it published recently). If I could find it published by TSA, I would include it for you (the only one I have seen was the actual airport wait time indicator, and that is real time, not cumulative).

GSO, we have not had an appreciable increase in wait times that I have seen. Of course, we are also smaller.

rolling_stone Mar 13, 2016 11:44 am

Found this link for air traffic at LAX.

http://www.lawa.org/LAXStatistics.aspx

The latest statistic for this year is Jan. 2016. If you click on that you can see that both domestic and international flights are up over last year.

gingersnaps Mar 14, 2016 10:49 am

Long lines, who is at fault?
 
Many articles recently about long lines and TSA screening. There seems to be a disconnect somewhere. As TSA staffing levels are determined and regulated by Congress. Congress has cut the number of screeners, knowing that passenger rates are increasing.

Is it time to hold Congress responsible for creating the mess of long lines?

Boggie Dog Mar 14, 2016 11:34 am

:Dn

Originally Posted by gingersnaps (Post 26330914)
Many articles recently about long lines and TSA screening. There seems to be a disconnect somewhere. As TSA staffing levels are determined and regulated by Congress. Congress has cut the number of screeners, knowing that passenger rates are increasing.

Is it time to hold Congress responsible for creating the mess of long lines?

TSA uses available workers less than effectively. That is at least partly responsible for delays at TSA checkpoints.

BSBD Mar 15, 2016 8:47 am


Originally Posted by gingersnaps (Post 26330914)

Is it time to hold Congress responsible for creating the mess of long lines?

That is exactly what TSA leadership would like us to do - demand that Congress "fix" TSA by giving it more money to hire more people, and obtain more equipment/resources.

If you complain at the airport, or complain on TSA's Twitter account, they'll tell you to contact your Congressman.

chollie Mar 15, 2016 11:25 am

Except...unless the slowdowns are being artificially manufactured, suddenly hiring 4000 new screeners who have to go to the academy for weeks of training - in short, who won't be actually on the floor and either working or standing around playing with their cellphones and distracting and talking to their co-workers - a bunch of new hires aren't going to get into the system fast enough to relieve the congestion for months.

Putting all available staff to work and opening all available lanes would ease the congestion, but that's not Neffenger's game.

Meanwhile, IMHO, we are all at greatly increased risk as the TSA-engineered congestion continues.

A question I would like an honest TSO to answer honestly: I've recently heard a TSO say that at some airports, LTSOs and STSOs never do 'hands on' work. They are supposed to stand around the checkpoint and watch what's going on (which they usually do by standing aside and chatting to other LTSOs and STSOs in between checking their cellphones).

In short, the 'understaffing' is partly the result of LTSOs and STSOs not actually doing anything to process pax and bags.

I'd also like to know the ratio of LTSO/STSOs to TSOs, since I have seen more than one checkpoint personally (and seen many more photos and videos) where it's clear that the number of non-working TSOs greatly exceeds the number of TSOs actually processing pax.

Xyzzy Mar 15, 2016 11:40 am

I think we should push :rolleyes:ur Congresscritters to force the TSA clerks to not have access to their cellphones while on-duty. That would allow them to focus on what they're being paid for and what they are supposed to be doing.


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