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Originally Posted by COSPILOT
(Post 25439594)
Flying out of CWA (Central Wisconsin Airport) a few years ago with a couple of clients. One of the clients was proudly wearing a Denver Broncos jacket, and as we approached TSA the employee started putting on very long latex gloves and suggested a full cavity search for the Broncos fan. It was obviously just a joke and we all got a good laugh out of it.
Note to self, don't wear anything but Packers clothing when in Wisconsin.:) The TSA personnel at CWA seem to be a pretty friendly lot. It's one of my more frequented TSA stations where I've never observed a bad attitude. I think that has more to do with the region and with the small, more rural airports having TSA screeners who know they are often no more than one or two degrees removed from social connections with the passengers outside of the airport too. But that social proximity isn't a requirement for TSA employees to not have a bad attitude toward passengers. I've seen lots of rather friendly TSA screeners at various Midwest and Pacifc Northwest airports, large and small. But between the bad attitude screeners and bad TSA policies, passengers will give the TSA all the criticism which the TSA deserves. |
TSA and its employees don't get near the amount of criticism that they truly deserve.
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Originally Posted by GUWonder
(Post 25435792)
It would characterize the uniform and badges as they are: pseudo-cop uniforms and pseudo-cop tin badges.
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Originally Posted by MaxBuck
(Post 25441410)
Evidently TSA agents are more likely to have a sense of humor than FF posters ...
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Originally Posted by bluesmoon
(Post 25428584)
Incident 1: At ID check for an early morning flight, wearing a tech company T-Shirt that looks a lot like Minecraft, agent checks my ID, looks at me and says, "how many XP?", and I'm a little startled because while I get the lingo, I don't quite remember which T-shirt I put on. He says, "Minecraft, yeah?" and waves me off to the shortest line.
Incident 2: Was flying out of Logan (BOS) wearing my favourite Big Bang Theory T-Shirt. Went through the TSA-Pre line for security with my regular carry-on. It's a low traffic period, and the agent at the X-Ray looks at me straight faced and says, you can't take this bag through. I look at her stunned and say that I've never had a problem before, but she insists, "I can't allow it!", then her expression completely changes and she goes "Bazinga!" Incident 3: At the international terminal agent walking up and down the line rattling out instructions regarding laptops, liquids, shoes, etc., except he's also trying to determine the nationality of everyone in the line and repeating the instructions in their language. English, Spanish, French, German... we ask him how many languages he can cover, and he goes on to list a variety including Hindi, Italian and Portuguese. Incident 4: At SFO ID check flying back to BOS, agent looks at my newly issued MA license and says, "Hey, I just moved here from Boston, how's the winter treating you?" |
Originally Posted by Dovster
(Post 25432403)
Ah, yes, a large dose of bitter hatred is always a good way to destroy a feel-good thread.
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Originally Posted by Dovster
(Post 25432403)
Ah, yes, a large dose of bitter hatred is always a good way to destroy a feel-good thread.
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Originally Posted by MaxBuck
(Post 25441410)
Evidently TSA agents are more likely to have a sense of humor than FF posters ...
Originally Posted by gsoltso
(Post 25451919)
^^^
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Originally Posted by FliesWay2Much
(Post 25455489)
Sorry -- We have no choice other than to assume that we are being "checked out" by SPOTNiks using the "casual conversation" technique. You have all the power and authority and the only responses from us are to not respond to your humor-based interrogation techniques, to flip you off while assuming the surrender pose in the <deleted by moderator>, or to make you change and test gloves when groping us.
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Originally Posted by FliesWay2Much
(Post 25455489)
Sorry -- We have no choice other than to assume that we are being "checked out" by SPOTNiks using the "casual conversation" technique. You have all the power and authority and the only responses from us are to not respond to your humor-based interrogation techniques, to flip you off while assuming the surrender pose in the <deleted by moderator>, or to make you change and test gloves when groping us.
Regardless, I could care less if they want to SPOT me or not, I am going to be myself and they (SPOT or any other TSA Employee) can like or lump it as far as I am concerned. A while back I had a SPOT attempt to converse with me in the terminal and I was honest that I had complied with all rules and cleared the checkpoint and now I was going to get a drink in the lounge, if he would like to converse any further I said he was more than welcome to sit with me in the lounge and have a drink but that he would have to cover his own admission. I added, I am a gregarious person by nature and wouldn't mind the company. Oddly enough, never saw him again. ^^ My Wife till this very day is mortified that I did that, she always asks what if he decided to follow you into the lounge and I always respond we could have had an extensional conversation, probably would have been interesting, plus I never miss an excuse to hear myself speak. ;) |
Originally Posted by kmersh
(Post 25456336)
Granted I could be completely wrong, but I was under the impression that SPOT was being greatly reduced/phased out.
Regardless, I could care less if they want to SPOT me or not, I am going to be myself and they (SPOT or any other TSA Employee) can like or lump it as far as I am concerned. A while back I had a SPOT attempt to converse with me in the terminal and I was honest that I had complied with all rules and cleared the checkpoint and now I was going to get a drink in the lounge, if he would like to converse any further I said he was more than welcome to sit with me in the lounge and have a drink but that he would have to cover his own admission. I added, I am a gregarious person by nature and wouldn't mind the company. Oddly enough, never saw him again. ^^ My Wife till this very day is mortified that I did that, she always asks what if he decided to follow you into the lounge and I always respond we could have had an extensional conversation, probably would have been interesting, plus I never miss an excuse to hear myself speak. ;) But how about on the day that some TSA BDO decides your actions, look, or some other unknown and unscientific observation makes you suspect of some unknown something that can interrupt your travel and you have absolutely no defense since TSA's BDO/Spot program has been proven to be flawed? Reducing TSA's BDO program is not the right solution, shutting it down and removing those employees, as excess, from the public payroll is the only correct answer. |
Originally Posted by FliesWay2Much
(Post 25455489)
Sorry -- We have no choice other than to assume that we are being "checked out" by SPOTNiks using the "casual conversation" technique. You have all the power and authority and the only responses from us are to not respond to your humor-based interrogation techniques, to flip you off while assuming the surrender pose in the deleted by moderator>, or to make you change and test gloves when groping us.
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Originally Posted by gsoltso
(Post 25456966)
You are welcome to assume what you wish, it will have no impact upon my work ethic or professionalism in the least. I will continue to have a sense of humor, be polite and professional at work in all things. As for flipping off an inanimate object, while being screened, more power to you, I am quite certain that it will be suitably offended.
As a TSO, you know nothing about me and my state of mind when I approach your checkpoint. You do not know if your 'witticism' strikes a painful nerve, nor do you know whether or not I am flying because of a family tragedy and in no mood to play along with you. I should not be forced to play along with you because I want to make my flight. For similar reasons, I would never dare initiate a light-hearted conversation with a TSO. If I pick the wrong TSO and inadvertently give offense, I could be in big trouble. |
Originally Posted by chollie
(Post 25457021)
Professionals should not be forcing a captive audience to respond to their personal chat for fear of retaliation.
As a TSO, you know nothing about me and my state of mind when I approach your checkpoint. You do not know if your 'witticism' strikes a painful nerve, nor do you know whether or not I am flying because of a family tragedy and in no mood to play along with you. I should not be forced to play along with you because I want to make my flight. For similar reasons, I would never dare initiate a light-hearted conversation with a TSO. If I pick the wrong TSO and inadvertently give offense, I could be in big trouble. TSA's BDO program and the employees engaged in that program offer nothing of value to either the public or to TSA. |
Originally Posted by gsoltso
(Post 25456966)
You are welcome to assume what you wish, it will have no impact upon my work ethic or professionalism in the least. I will continue to have a sense of humor, be polite and professional at work in all things. As for flipping off an inanimate object, while being screened, more power to you, I am quite certain that it will be suitably offended.
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Originally Posted by Boggie Dog
(Post 25456712)
You may have no problem with Spot today.
But how about on the day that some TSA BDO decides your actions, look, or some other unknown and unscientific observation makes you suspect of some unknown something that can interrupt your travel and you have absolutely no defense since TSA's BDO/Spot program has been proven to be flawed? Reducing TSA's BDO program is not the right solution, shutting it down and removing those employees, as excess, from the public payroll is the only correct answer. I get that, I truly do, I just take the approach of it is what it is, I am powerless to do much about it and while I can and do complain, I also understand that I am just some dude and the people who have the power to make the needed changes could give a hoot about what I think. Understanding that I am powerless leaves me as I see it one choice, do what I want which makes me happy. As any potential negative consequences are going to happen pretty much no matter what I do, so when and if anything negative happens I will deal with it then. Said another way, I can worry about it today or down the road if need be. -------------------------------------------------------------------------- I can say this much I know at least one TSA Employee who is a nice guy and he happens to be there just to collect a pay check. A Paramedic I see in the hospital all the time works Part-Time as a TSA Screener to make some extra money to help pay for his upcoming wedding. He and I have often talked about his screening job and he basically says that it is a job like any other, he tries to do it as best he can but he admits that the overarching TSA makes it difficult and sometimes seemingly inane. He has said a few times that they are trained on policy and procedure, (e.g. how to screen something) but not the whys and wherefores which he feels causes many of the problems we all talk about. He said if a reason is given for something it is so generic as to not really explain anything at all, which leaves room for the TSA employee to make up their own reason for what they are doing and many times he feels leads to the Super Cop Syndrome as if you feel you are doing something Super Important it becomes less of a job and more of a heroic act. He takes the attitude of I do it because I am told to do it, thinking is not required, though he openly admits a lot of what he does seems silly or useless. A few times TSA colleagues of his have said oh we do this for X reason, mind you not a reason that they were officially given, but a reason that the individual TSA employee's brain came up with to explain why they are doing X as they were never given any specific reason other than most times what they are told which is for the safety of aviation. He said, in many cases he is sure that the "invented" reason is more Tom Clancy than the actual reason why they are doing X, but that without an official explanation people's minds run wild. Following along, if you have "invented" a more Tom Clancy reason that could be understood to be seemingly more important than why any given task is actually assigned, than that person could easily believe that they are next great savior of the USA and thus take on Super Trooper. If a more specific reason is provided for why TSA does one thing or another, he has said that the specific reason is made public rather than just internally because TSA is just as suspect of its front line people as it is of the general public at large. My take, people are people and be it TSA or any other employer it is about how management handles its people and the tone they set, if the tone is one of mistrust and disrespect, than the Front Line will portray that, if the tone is trust and respect than the Front Line will echo that. |
kmersh, I don't disagree with your overall assessment of TSA.
The problem is that travelers have no recourse, no one to turn to, no way to know what is right or wrong, when at a TSA checkpoint. Travelers have a right to know what is or may be done to them and in what manner that action might take. Travelers also have a right to redress wrongs against them but with TSA there is no one immediately available to turn to, especially someone not directly connected to TSA employees at the checkpoint. |
Originally Posted by kmersh
(Post 25457922)
My take, people are people and be it TSA or any other employer it is about how management handles its people and the tone they set, if the tone is one of mistrust and disrespect, than the Front Line will portray that, if the tone is trust and respect than the Front Line will echo that.
Hopefully, Neffenger isn't as arrogant as Pistole was and a "kinder, gentler" TSA will emerge, but I don't hold out too much hope. |
Originally Posted by Boggie Dog
(Post 25458357)
kmersh, I don't disagree with your overall assessment of TSA.
The problem is that travelers have no recourse, no one to turn to, no way to know what is right or wrong, when at a TSA checkpoint. Travelers have a right to know what is or may be done to them and in what manner that action might take. Travelers also have a right to redress wrongs against them but with TSA there is no one immediately available to turn to, especially someone not directly connected to TSA employees at the checkpoint. I am by no means comparing the levels of bad, obviously TSA can effect my life more than the cable companies billing department, but it is similar in the lack of recourse. I am a huge proponent of Costco because the customer can make their voice heard, I once had an issue with Costco that the local warehouse was unwilling to fix (not the norm for Costco where the moto is find a way to say yes), so I emailed their CEO and most avid spokesperson Jim Sinegal and he got back to me personally and made it right and to this day I am still impressed by that, but Costco is special in that they treat everyone, be it employees and customers as they matter, they are not simply a means to an end. TSA is not unlike many other large bureaucracies, nobody matters and nobody is empowered with whom the average user (passenger in the TSA's case) can contact. Government Organs are notoriously slow and hard to change, but one thing is for sure it starts at the top. You can pretty much substitute any Government Organ in place of TSA and the same thing could be said, the average person has little to no recourse and little to no place to turn for help and the few outlets for help are pretty much useless. In a greater picture that sort of sums up life (at least in the USA) in 2015, the average person just does mean all that much. |
Originally Posted by kmersh
(Post 25459739)
I am a huge proponent of Costco
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Originally Posted by kmersh
(Post 25459739)
In a greater picture that sort of sums up life (at least in the USA) in 2015, the average person just does mean all that much.
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Originally Posted by chollie
(Post 25457021)
Professionals should not be forcing a captive audience to respond to their personal chat for fear of retaliation.
As a TSO, you know nothing about me and my state of mind when I approach your checkpoint. You do not know if your 'witticism' strikes a painful nerve, nor do you know whether or not I am flying because of a family tragedy and in no mood to play along with you. I should not be forced to play along with you because I want to make my flight. For similar reasons, I would never dare initiate a light-hearted conversation with a TSO. If I pick the wrong TSO and inadvertently give offense, I could be in big trouble.
Originally Posted by FliesWay2Much
(Post 25457413)
As I recall, you're a SPOTNik, correct? I'm not surprised at all that you turned it around to make yourself believe I was flipping off an "inanimate object" instead of the clerks operating it.
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Originally Posted by gsoltso
(Post 25462775)
I greet everyone with innocuous phrases, "hello, how are you" or something along those lines. If the passenger responds in a similar fashion, and begins or seems receptive to small talk, I continue - if not, they go about their business. I can't speak for anyone else, but none of you are ever going to be forced to respond to personal chat for anything with me. If you do not wish to engage, that is entirely your right, and have a nice life. Of course, based upon stories here, YMMV.
The way the machine is currently deployed, you would not be facing the operator of the machine, so based simply upon physical positioning, you would indeed be flipping off an inanimate object. I have read a few of your posts and you seem to be a down to earth person and I respect that. Some of your fellow colleagues are just not the same way, for whatever reasons I am not in their life to know what is going on and why they act the way they act. Case in point, I was going to pick-up my wife at the airport, got out of my car and a Police Officer and two TSA Employees rolled a cart up to my car and said that they are going to run a test on my car. I said fine, whatever, test it, heck wash it, it is fairly dirty and in need of a wash anyway, the Police Officer cracked a smile but TSA Employee #1, said, " SIR SECURITY IS NOT A LAUGHING MATTER, YOU CAR COULD HAVE EXPLOSIVES IN IT" I didn't want to respond to such stupidity, I had just gotten off shift at the hospital, was tired and in no mood to deal, so I just ignored him. My phone rang and it was colleague wanting to have a quick differential diagnosis, so I talked with him while he swabbed different parts of my car. I hung up and TSA Employee #1 said to, "SIR WHO WERE YOU TALKING TO, AND WHY WERE YOU USING WORDS LIKE DIA--something or other (He overheard me say diaphoretic)? I just did not respond because I do not feel that I have to talk to anyone especially about who I am talking with on the phone. I started to just walk off and he yelled, stop him I want to talk to him. The Officer said are we done here to TSA #1 and he beguilingly must have (I was far enough away that I didn't hear what he said at that point) said yes, as when I got back my car was still there minus any tickets or other official government documents. Clearly TSA #1 felt that I had to talk to him, I am guessing the Police Officer did not as he did not stop me. My point, I am sure that you are a respectable, honest, level headed person, doing a job to the best of your abilities, but not everyone of your colleagues is, we are human beings and that means as part of our nature that we are not perfect. |
Originally Posted by gsoltso
(Post 25462775)
The way the machine is currently deployed, you would not be facing the operator of the machine, so based simply upon physical positioning, you would indeed be flipping off an inanimate object.
just found out my dad was detained by TSA for 4 hours because he entered the body scan displaying two middle fingers Some animate object saw the salute. |
Originally Posted by gsoltso
(Post 25462775)
I greet everyone with innocuous phrases, "hello, how are you" or something along those lines. If the passenger responds in a similar fashion, and begins or seems receptive to small talk, I continue - if not, they go about their business. I can't speak for anyone else, but none of you are ever going to be forced to respond to personal chat for anything with me. If you do not wish to engage, that is entirely your right, and have a nice life. Of course, based upon stories here, YMMV. .
If I choose not to engage with a TSO, I risk retaliatory treatment for exercising my 'right'. |
Originally Posted by petaluma1
(Post 25463335)
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Regardless of peoples' feelings about the TSA, it's never a good idea to attempt to make jokes when you are (or appear to be) in a position of authority, no matter how innocuous the humor attempt is meant to be. People tend to take an authority figure's statements at face-value, and people who don't speak the local language natively often have an extremely difficult time interpreting humor based on sarcasm, irony, puns, or double entendre.
Just as an example - I was on a US flight yesterday. There was a married couple near me, but they were in different rows in the cabin. The cabin FA thoughtfully worked to get them seated together. She asked another pax if the pax would be willing to switch so the couple could sit together, and jokingly added, "...unless they've been married so long they'd prefer to sit apart!" The other pax agreed, the couple was reseated in the row directly behind me, and I overheard them talking about how rude the FA was for making that "horrible remark," despite what she'd done for them. They didn't perceive it as a joke at all, and their perception of her rudeness completely erased the effect of the good deed. So, it's easy to see why being a "light-hearted" TSA staffer isn't a good idea. |
Originally Posted by gsoltso
(Post 25462775)
I greet everyone with innocuous phrases, "hello, how are you" or something along those lines. If the passenger responds in a similar fashion, and begins or seems receptive to small talk, I continue - if not, they go about their business. I can't speak for anyone else, but none of you are ever going to be forced to respond to personal chat for anything with me. If you do not wish to engage, that is entirely your right, and have a nice life. Of course, based upon stories here, YMMV.
The way the machine is currently deployed, you would not be facing the operator of the machine, so based simply upon physical positioning, you would indeed be flipping off an inanimate object. |
Originally Posted by BSBD
(Post 25464565)
... People tend to take an authority figure's statements at face-value, and people who don't speak the local language natively often have an extremely difficult time interpreting humor based on sarcasm, irony, puns, or double entendre.
I recently volunteered at a charity sports event, staffing a booth selling event-branded t-shirts, water bottles and the like. Not a position I would have considered to hold much authority. :p Despite the sign: "Water bottle $3" in large font in front of the bottles, people kept asking how much the water bottles cost. It was pretty quiet and I was kinda bored, so I started saying "They're $3 each but we have a special price of three for $10." Most people laughed, but one guy (native English speaker) paused and then said "Oh, well, then I'll take three." I quickly said that three would be $9 and there wasn't a discount compared to just buying one bottle, but he was clearly confused by it all. He bought two bottles, and I stopped making jokes. :o |
Originally Posted by RadioGirl
(Post 25465709)
It was pretty quiet and I was kinda bored, so I started saying "They're $3 each but we have a special price of three for $10." Most people laughed, but one guy (native English speaker) paused and then said "Oh, well, then I'll take three." I quickly said that three would be $9 and there wasn't a discount compared to just buying one bottle, but he was clearly confused by it all. He bought two bottles, and I stopped making jokes. :o
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Originally Posted by gobluetwo
(Post 25464265)
I'm guessing it was the line-minder before the machine or the pat-down guy/gal in the exit chute, and that there were also probably some words exchanged. Even so, I can't imagine what potential danger could have come from that. Perhaps it was a signal to detonate! Maybe it caused consternation! Maybe somebody saw something and, as is recommended, said something! Oy.
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Originally Posted by Boggie Dog
(Post 25464786)
Thought you BDO types chatted people up in order to determine their innocence. What happens when the perp doesn't feel like playing silly TSA games?
(+1) Avoids eye contact with security personnel or LEO (+2) Cold penetrating stare (+2) Displays arrogance and verbally expresses contempt for the screening process (+3) Does not respond to authoritative commands |
Originally Posted by FliesWay2Much
(Post 25467210)
Also, I don't think it's charitable to use the phrasing "inanimate objects." Only some TSOs would qualify. |
Originally Posted by gsoltso
(Post 25462775)
I greet everyone with innocuous phrases, "hello, how are you" or something along those lines. If the passenger responds in a similar fashion, and begins or seems receptive to small talk, I continue - if not, they go about their business. I can't speak for anyone else, but none of you are ever going to be forced to respond to personal chat for anything with me. If you do not wish to engage, that is entirely your right, and have a nice life. Of course, based upon stories here, YMMV.
Did Roger Vanderklok have a right to pass through the checkpoint without having a TSA clerk file a false police report against him and then commit perjury at his trial? Did the rights of these passengers protect them from abuse by TSA clerks? Were any of the TSA clerks who abused these passengers fired? |
Originally Posted by Vidiot
(Post 25467589)
As someone once said here, "You're here to infringe my Fourth Amendment rights, not my First Amendment ones."
Also, I don't think it's charitable to use the phrasing "inanimate objects." Only some TSOs would qualify. |
Originally Posted by IAD_flyer
(Post 25466487)
Seems more to be an issue with numeracy.
Or TSA employees who can't seem to distinguish between "3 oz", "3.0 oz", "3.4 oz", and "100 ml"? Regrettably, there's no lack of innumeracy among us. As I tell my students, there are three types of people: those who can count and those who can't. (wait for it ...) |
Originally Posted by FliesWay2Much
(Post 25467258)
You quickly accrue points on the SPOTNik checklist:
(+1) Avoids eye contact with security personnel or LEO (+2) Cold penetrating stare (+2) Displays arrogance and verbally expresses contempt for the screening process (+3) Does not respond to authoritative commands |
My experience is that, if I assume the guy I'm dealing with is pretty much like me (a guy who wants to be a nice guy and get through the day with minimal hassles), and treat the guy well and respectfully, things go well. If I assume the guy to have a priority in scamming me, hassling me, demonstrating his "superiority" or otherwise being a d*ck, then things go south.
I've had excellent dealings with TSA, having flown on numerous occasions. Think about that for a minute, then do as you please. |
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