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-   -   Delay in statement closure? (https://www.flyertalk.com/forum/chase-ultimate-rewards/2086669-delay-statement-closure.html)

Fiumicino Jul 12, 2022 9:22 am
Delay in statement closure?
 
Hi

I've seen my statement consistently close and payment due calculated a few hours after midnight PST, but my closing due date was 10 July but still nothing has been issued. Is there a problem with the system? UR have also not been credited yet.

Thank you

F

notquiteaff Jul 12, 2022 11:54 am
Haven’t had a problem. My Chase statements actually usually close before midnight PST, generally by 10 PM, often earlier.

What “Next closing date” does the app or website show for your card?


https://cimg5.ibsrv.net/gimg/www.fly...a2e1231ef.jpeg

Fiumicino Jul 12, 2022 12:27 pm
Originally Posted by notquiteaff;[url=tel:34419084
34419084[/url]]Haven’t had a problem. My Chase statements actually usually close before midnight PST, generally by 10 PM, often earlier.

What “Next closing date” does the app or website show for your card?


https://cimg5.ibsrv.net/gimg/www.fly...a2e1231ef.jpeg
jul 10, 2022…

philemer Jul 12, 2022 12:41 pm
Originally Posted by Fiumicino (Post 34418615)
Hi

I've seen my statement consistently close and payment due calculated a few hours after midnight PST, but my closing due date was 10 July but still nothing has been issued. Is there a problem with the system? UR have also not been credited yet.

Thank you

F
Send Chase reps a SM.

mia Jul 12, 2022 6:58 pm
Today (7.12.2022) I received email notifications for two Chase statements which were generated on 7.3.2022. This suggests some system problem, but in my case the statements were generated on the correct date.

notquiteaff Jul 13, 2022 8:17 am
Originally Posted by mia (Post 34420271)
Today (7.12.2022) I received email notifications for two Chase statements which were generated on 7.3.2022. This suggests some system problem, but in my case the statements were generated on the correct date.
Today I received a statement email for an account that actually closed on 6/27 (as scheduled). Indeed there seems to be some problem, but if the OP’s next closing date is in the past, perhaps contacting customer service is the best option.


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