Unlocked iPhones running iOS 13 support IMS for using a local sim/esim for data without the US sim incurring roaming charges.

Can confirm collect call from Italy is near impossible. Also collect call must be placed on a landline. These days even hotel phone systems have changed to VoiP setting, you cannot even call collect from a hotel phone I am told by one hotel we stayed at in London a couple years ago when trying to call Citi.

Each time you close down your browser or shut down your computer, the verification will come back. The ONLY time I found out you dont need to reverify is your computer/browser has been stayed on since last verification. This is the security bug I have to say because I used a friend's Hong Kong office workstation to log in Chase YEARS AGO. That workstation never goes down and is only used to monitor their company's projects progress timelines. It is on 24/7, 365 with power back up. Chase recognizes that computer even my last log in may be 2 years ago! There is NO option on Chase website to choose whether this is a public device or your own device. All other financial institutions and FFPs have such options. Chase does not!
App on tablet behaves the same. As long as it is the same device, Chase will always let you log in without the verification.
Email verification is such a vital function that should never be disabled especially people are very mobile these days.

Translogic. Your way works!!! Damn I'm so happy now! It's not just for travel. I had my phone crap out on me before and while trying to see I could get it fixed or buy a new one I couldn't access my bank account. You are a hero! I just created an account to thank you!!

Serpen
Look below the rest of Translogic responses. His method works! I even called Chase customer service twice and they told me email is removed but follow what Translogic showed, it works!!

Just made an account to help anyone that was trying to figure out this issue as well. I got a new phone recently and for some reason my chase account shows my old phone numbers I don't have access too anymore even though I have update phone numbers on the system. In order to avoid a lengthy phone call talking to CS to remove that just so I can get a 2 step code to setup the app. I was searching a while and found the reddit post that helped me get the email code that allowed me to login on my new phone. The information Translogic posted above is correct but doesn't show exactly how to turn on that extra step at the bottom. That step is what helps bring email verification back.

Stumbled on this thread after going crazy looking for this setting. In case it helps anyone, I found the setting by clicking "Security & privacy" on the sidebar (click the three horizontal lines at the top left of the screen) and scrolling to the bottom of the screen under the "Resources" heading--you should see "Add extra security when you sign in using a browser" there " . From reddit post credit to monskluppers

It seems I can no longer do 2FA with my email address anymore....only SMS or call. Has this happened to anyone else? I sent a Secure Message but I don't have a lot of confidence that the team will be able to fix a technical (I'm assuming) issue like this...

Moderator action
 

I moved your post into the thread discussing this change, first reported in early 2022.

Thanks - had no idea it was something widespread...this just happened recently to my account. I know I got an email 2FA code at the end of April. But I believe I removed an older work email from my account - I wonder if that's what triggered the update

Pretty annoying

Realizing this is old - did this take 24 hours to work? Or did it happen immediately after adding it and logging out? I tried a variation of my gmail account with a dot in it and that does not seem work

Thank you [MENTION=10111141]Translogic[/MENTION] and [MENTION=10131339]Komatic[/MENTION], worked for me!

[MENTION=288912]lax01[/MENTION] You probably already figured it out by now... My "Extra security at sign-in" toggle was already On after adding an additional email. I opened a different browser to force a 2FA at sign in, but did not get the email option. Went back to the original browser to the "Extra security at sign-in" page again, somehow the toggle is set to Off. I toggled it back to On, went back to the second browser to try to sign in, now the email option showed up. Not sure if doing this actually triggered immediate refresh though - could be it just needed a few minutes to propagate the changes.

A bit of follow-up...

2FA via e-mail is definitely not an option per Chase (although it still appears as an option in my profile).

This has not been an issue recently as I've not had any trips >25 days, i.e. able to pay my credit cards when I return home in a timely manner.

This upcoming trip will be 30 days, and therefore need to access Chase, and I will not have my US phone. Chase's solution - call collect somehow. But Chase also stated that my phone and notebook are already associated with my profile, and 2FA should not be required out of the US. Also, Chase advised that if I do everything via the app, internationally, all is good also.

What say you? What is your experience?

Thanks!

(Note that Schwab is now using Norton VIP access - an authenticator app.)

While making a purchase in Munich, I received a fraud detection text alert to verify my purchase with Y or N. I used my iPhone IMS feature with a local esim to receive the alert without international roaming charges.

Prior to leaving the US I used the app to notify Chase of our travels. There was an attempt to use a card in the Czech Republic with a different expiration date. The fraud alert was to confirm I was using the card in Munich.

Chase removed email option for me back in 2021, so I added my international phone number with them. I had no problem getting OTP codes to my international phone number in 2021-2023.

I just logged into my Chase account and noticed that my international phone number is no longer there. Did anyone else get their international number erased by Chase?

Have anyone been able to add an international phone number to their Chase account in-branch recently?

The only phone number listed is my Textfree number under the heading

"We don't have a primary phone number listed for you"

Oh, nevermind - I still see my international number as the primary number under my checking account but not on the credit cards.

haha its pretty comical....I just closed a Chase Personal Checking and Savings account and (coincidentally or not), lost the ability to do 2FA via email address on my Chase Biz login - Chase's website is a joke

hah, will try this

Clearly CHASE does support getting 2FA via email - its on their site:
https://cimg7.ibsrv.net/gimg/www.fly...3669223863.png
I just tried turning that off - let me log out and log back in and re-enable and see if it works again

::: Nope - still only seeing text or call - this is a Chase for Business account

Is there also no way to actually disable 2FA? I don't see a way that option either - pretty annoying

:::: Odd - I just logged into my Personal account (different username) and both toggles were off (same screen as above) - repeated the above process by turning them on within Personal account
::::: Haha - Nope - both accounts are only showing Text/Call options - this is fun