Booking Flights, Rooms, Cars, Cruises, Activities with UR (Jan-Oct 2018)
#76
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
So checking Expedia is a way to know if a particular airfare is available thru OTA also or it is on airline's own site only.
#77
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Caution on getting Eurail passes from US travel agencies - you may be paying a hefty mark up for the same things than you buy them on the European sites. JR passes are only sold by JR authorized travel agencies and IIRC there is no mark up but the exchange rates used were a fixed rate set per quarter, from experiences a few years ago. We actually were lucked out at that time as the USD was falling off cliff against Japanese Yen but the exchange rate set per quarter literally gave us a "discount" of over 10%.
#78
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,956
Agreed, but now I am asking if we have any reason to believe that Connexions places air tickets through Expedia rather than directly with airlines through a GDS. If I see a fare on an airline site, but not on Expedia or Priceline, I wouldn't expect to find it on Connexions. However, If I do find it on Expedia or Priceline it indicates that the fare is not exclusive to the airline's own site, but I don't think Connexions has access to EVERY fare that Expedia or Priceline offer.
#79
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,762
Agreed, but now I am asking if we have any reason to believe that Connexions places air tickets through Expedia rather than directly with airlines through a GDS. If I see a fare on an airline site, but not on Expedia or Priceline, I wouldn't expect to find it on Connexions. However, If I do find it on Expedia or Priceline it indicates that the fare is not exclusive to the airline's own site, but I don't think Connexions has access to EVERY fare that Expedia or Priceline offer.
#80
Join Date: Aug 2011
Programs: Marriott Gold, Hilton Diamond, Radisson Rewards Gold, Best Western Diamond Select
Posts: 1,856
Any way to book rail tickets in UR portal?
I'm looking for an option to book rail tickets (Amtrak, Eurostar) via UR portal, but I'm not seeing any option. Is there any way to do this via calling?
#81
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,082
#82
Join Date: Aug 2008
Posts: 109
Flights not available on UR portal
I was just trying to book an LGA to SJO round trip on AA for 7/2 (7:59am) through 7/15 (2:35pm) via Chase UR, but the flights are not available. I called and spoke to 2 different reps and there were unable to book the flights manually.
The fights clearly available on aa.com and I'm nearly positive I saw the flights on the UR portal the other day.
I thought that Chase could pretty much book any available flight, no?
One rep said that because they couldn't book it, I can later call customer service and they'll give me 1 courtesy point per dollar I spent. Anyone ever heard of that?
I have now held the flight on aa.com to pay via my csr, but I'd have much rather paid with points. Unfortunately, I took the last fare class on one of the flights, so now it's $50 more if someone here comes up with an explanation or the flights appear back tomorrow.
The fights clearly available on aa.com and I'm nearly positive I saw the flights on the UR portal the other day.
I thought that Chase could pretty much book any available flight, no?
One rep said that because they couldn't book it, I can later call customer service and they'll give me 1 courtesy point per dollar I spent. Anyone ever heard of that?
I have now held the flight on aa.com to pay via my csr, but I'd have much rather paid with points. Unfortunately, I took the last fare class on one of the flights, so now it's $50 more if someone here comes up with an explanation or the flights appear back tomorrow.
#83
Join Date: May 2012
Posts: 264
Chase travel portal now have a 'exclude basic economy" option on the flight search result page!
#84
Join Date: Feb 2016
Location: DCA in the winter, SJC in the summer
Posts: 81
Has anyone ever had luck purchasing a flight on hold with AA by using UR points? called twice, no dice, but neither agent seemed very confident in their answer.
#85
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,082
No. You have to initiate the search from your UR website. Just book the same AA flt w/UR and then cancel the one you had on hold.
#86
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,082
I was just trying to book an LGA to SJO round trip on AA for 7/2 (7:59am) through 7/15 (2:35pm) via Chase UR, but the flights are not available. I called and spoke to 2 different reps and there were unable to book the flights manually.
The fights clearly available on aa.com and I'm nearly positive I saw the flights on the UR portal the other day.
I thought that Chase could pretty much book any available flight, no?
One rep said that because they couldn't book it, I can later call customer service and they'll give me 1 courtesy point per dollar I spent. Anyone ever heard of that?
I have now held the flight on aa.com to pay via my csr, but I'd have much rather paid with points. Unfortunately, I took the last fare class on one of the flights, so now it's $50 more if someone here comes up with an explanation or the flights appear back tomorrow.
The fights clearly available on aa.com and I'm nearly positive I saw the flights on the UR portal the other day.
I thought that Chase could pretty much book any available flight, no?
One rep said that because they couldn't book it, I can later call customer service and they'll give me 1 courtesy point per dollar I spent. Anyone ever heard of that?
I have now held the flight on aa.com to pay via my csr, but I'd have much rather paid with points. Unfortunately, I took the last fare class on one of the flights, so now it's $50 more if someone here comes up with an explanation or the flights appear back tomorrow.
#87
Join Date: Feb 2016
Location: DCA in the winter, SJC in the summer
Posts: 81
Good time to use the Amex gift cards I've got laying around...
Thanks for the quick answer.
#88
Join Date: Mar 2012
Posts: 324
In case anyone was wondering, you can NOT get Luxury Hotel & Resort benefits when you book a hotel in the collection using UR points. I recently booked 3x at PH on points and was hoping to get the LH benefits. No dice.
#89
Join Date: Feb 2000
Posts: 6,546
How good is the Ultimate Reward travel agency in handling customer-requested airline reservation flight changes after schedule changes?
My initial thinking is that I should just book directly with AA if I know that I am going to need to call in later to negotiate improved flights after schedule changes.
My initial thinking is that I should just book directly with AA if I know that I am going to need to call in later to negotiate improved flights after schedule changes.
#90
Join Date: Sep 2011
Posts: 1,857
How good is the Ultimate Reward travel agency in handling customer-requested airline reservation flight changes after schedule changes?
My initial thinking is that I should just book directly with AA if I know that I am going to need to call in later to negotiate improved flights after schedule changes.
My initial thinking is that I should just book directly with AA if I know that I am going to need to call in later to negotiate improved flights after schedule changes.