HKG-SYD cancelled
Jun 18, 2022, 1:10 am
#1
Original Poster
Join Date: Sep 2018
Programs: Asia Miles
Posts: 7
HKG-SYD cancelled
Asiamiles rep called me and said my HKG-SYD J award one way on Qantas for Sep 19 was cancelled. Qantas has cancelled all flights until Nov 1, after which they can rebook but that's too late for me. So I went ahead and got the refund, which will take 5 days to process.
Is there anything else I should have asked for? (or call back and ask for?) Would they have been able to rebook me on another airline? I guess I can try that myself after 5 days but now I'm worried about availability. If Qantas are not flying does that leave Cathay as the only direct route from HKG to SYD?
Is there anything else I should have asked for? (or call back and ask for?) Would they have been able to rebook me on another airline? I guess I can try that myself after 5 days but now I'm worried about availability. If Qantas are not flying does that leave Cathay as the only direct route from HKG to SYD?
Jun 19, 2022, 6:55 am
#3
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,557
Asiamiles rep called me and said my HKG-SYD J award one way on Qantas for Sep 19 was cancelled. Qantas has cancelled all flights until Nov 1, after which they can rebook but that's too late for me. So I went ahead and got the refund, which will take 5 days to process.
Is there anything else I should have asked for? (or call back and ask for?) Would they have been able to rebook me on another airline? I guess I can try that myself after 5 days but now I'm worried about availability. If Qantas are not flying does that leave Cathay as the only direct route from HKG to SYD?
Is there anything else I should have asked for? (or call back and ask for?) Would they have been able to rebook me on another airline? I guess I can try that myself after 5 days but now I'm worried about availability. If Qantas are not flying does that leave Cathay as the only direct route from HKG to SYD?
J awards are hard to come by and AM might have might have been able to get one on CX. No chance to be rerouted on another OW airline.
Jun 19, 2022, 8:56 pm
#4
Join Date: Apr 2009
Location: HKG
Posts: 1,315