Zero CX redemption availability on many routes
#17
Join Date: Aug 2016
Location: Hong Kong
Programs: CX DM (OWE), TK Elite (*A Gold)
Posts: 202
I called up CX, they said that as a Diamond, they will issue an "Exceptional Renewal" (this is mentioned in other treads as well). I had to wait for the miles to expire and then they renewed about 7 days later (about 200k).