Stopover must be destination?
Apr 13, 2020, 12:08 pm
#1
Original Poster
Join Date: Jul 2009
Location: New York, NY
Programs: Independent
Posts: 470
Stopover must be destination?
I'm booking a round-trip flight to New Zealand, and since that requires stopping through Hong Kong, it appears that I am not allowed to have any stopovers other than the destination (which doesn't seem like a stopover to me!).
Rules
Is that correct? It seems like the rules have changed since all the "guide to Asia Miles" articles were written.
Rules
In a 4-sector itinerary, the second sector destination point must be the stopover point and turnaround point (an open jaw at the turnaround point is permitted).
Apr 13, 2020, 5:06 pm
#2
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
They changed round-trip rules on 1 April 2020 too, along with one-way rules. They said they were changing one-way rules only.
Was Flight Award Redemption - General Conditions - Asia Miles:
"5. For the round-trip Flight Award (except the oneworld Multi-carrier Awards), a maximum of 4 sectors are allowed with a minimum of 1 stopover. A maximum of 2 sectors only is allowed on each direction, inbound and outbound.
A maximum of 1 open jaw is allowed either at the point of origin or at the turnaround point in a round-trip Flight Award.
For the round-trip Flight Award without an open jaw, it can contain either:
For the round-trip Flight Award with an open jaw at the turnaround point, it can contain either:
For the round-trip Flight Award with an open jaw at the point of origin, it can contain either:
Was Flight Award Redemption - General Conditions - Asia Miles:
"5. For the round-trip Flight Award (except the oneworld Multi-carrier Awards), a maximum of 4 sectors are allowed with a minimum of 1 stopover. A maximum of 2 sectors only is allowed on each direction, inbound and outbound.
A maximum of 1 open jaw is allowed either at the point of origin or at the turnaround point in a round-trip Flight Award.
- An open jaw at the point of origin (for an itinerary with international flights only) can only be made between different cities of a country/region.
- An open jaw at the turnaround point can be made between different cities, no matter whether they are in the same country/region.
- Travelling into and out of different airports within the same city is not considered as an open jaw.
For the round-trip Flight Award without an open jaw, it can contain either:
- Maximum 3 stopovers; or
- Maximum 2 stopovers plus maximum 1 transfer; or
- Maximum 1 stopover plus maximum 2 transfers
For the round-trip Flight Award with an open jaw at the turnaround point, it can contain either:
- 1 open jaw plus maximum 2 stopovers; or
- 1 open jaw plus maximum 1 stopover plus maximum 1 transfer; or
- 1 open jaw plus maximum 2 transfers
For the round-trip Flight Award with an open jaw at the point of origin, it can contain either:
- 1 open jaw plus maximum 3 stopovers; or
- 1 open jaw plus maximum 2 stopovers plus maximum 1 transfer; or
- 1 open jaw plus maximum 1 stopover plus maximum 2 transfers"
Last edited by percysmith; Apr 13, 2020 at 5:51 pm
Apr 13, 2020, 5:50 pm
#3
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Now https://www.asiamiles.com/en/terms-a...onditions.html:
"6. For the round-trip Flight Award (except the oneworld Multi-carrier Awards and HK Express), a maximum of 4 sectors are allowed with 1 stopover. A maximum of 2 sectors only is allowed in each direction, inbound and outbound.
A maximum of 1 open jaw is allowed either at the point of origin or at the turnaround point in a round-trip Flight Award.
For the round-trip Flight Award without an open jaw, it can contain Maximum 1 stopover plus maximum 2 transfers
For the round-trip Flight Award with an open jaw at the turnaround point, it can contain 1 open jaw plus maximum 2 transfers
For the round-trip Flight Award with an open jaw at the point of origin, it can contain 1 open jaw plus maximum 1 stopover plus maximum 2 transfers"
---
So redemptions previously possible but not legal now:
JFK-(CX)xHKG-(CX)oCHC-(CX)oHKG-JFK (my previous examples of this were HKG-(CX)xKIX-(JL)oCTS-(JL)oKIX-HKG or HKG-(CX)oSYD-(QF)oBNE-(CX)HKG)
HKG-(CX)xTPE-(CX)NGO//CTS-(JL cannibalised from o)xHND-(JL)xPVG)-HKG or HKG-(CX)oMEL-(QF)HBA//SYD-(QF)oBNE-HKG
"6. For the round-trip Flight Award (except the oneworld Multi-carrier Awards and HK Express), a maximum of 4 sectors are allowed with 1 stopover. A maximum of 2 sectors only is allowed in each direction, inbound and outbound.
A maximum of 1 open jaw is allowed either at the point of origin or at the turnaround point in a round-trip Flight Award.
- An open jaw at the point of origin (for an itinerary with international flights only) can only be made between different cities of a country/region.
- An open jaw at the turnaround point can be made between different cities, no matter whether they are in the same country/region.
- Travelling into and out of different airports within the same city is not considered as an open jaw.
For the round-trip Flight Award without an open jaw, it can contain Maximum 1 stopover plus maximum 2 transfers
For the round-trip Flight Award with an open jaw at the turnaround point, it can contain 1 open jaw plus maximum 2 transfers
For the round-trip Flight Award with an open jaw at the point of origin, it can contain 1 open jaw plus maximum 1 stopover plus maximum 2 transfers"
---
So redemptions previously possible but not legal now:
JFK-(CX)xHKG-(CX)oCHC-(CX)oHKG-JFK (my previous examples of this were HKG-(CX)xKIX-(JL)oCTS-(JL)oKIX-HKG or HKG-(CX)oSYD-(QF)oBNE-(CX)HKG)
HKG-(CX)xTPE-(CX)NGO//CTS-(JL cannibalised from o)xHND-(JL)xPVG)-HKG or HKG-(CX)oMEL-(QF)HBA//SYD-(QF)oBNE-HKG
Apr 13, 2020, 11:11 pm
#4
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Thanks!
Apr 13, 2020, 11:29 pm
#5
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
This baffles me as well. CX online redemption system refuses to price HKG-NRT/HND-ORD with a 17 hour transit in TYO, saying there are too many transit/stopover/openjaw. Hopefully this is a bug, given in most cases NRT and HND are considered one airport (and showing as TYO on fare constructions)
Apr 13, 2020, 11:37 pm
#6
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Apr 14, 2020, 12:02 am
#7
Join Date: May 2015
Location: WAS, SZX, HKG
Programs: AS MVP Gold 75K, CX Green
Posts: 735
This baffles me as well. CX online redemption system refuses to price HKG-NRT/HND-ORD with a 17 hour transit in TYO, saying there are too many transit/stopover/openjaw. Hopefully this is a bug, given in most cases NRT and HND are considered one airport (and showing as TYO on fare constructions)
Apr 14, 2020, 8:56 pm
#8
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
the new round-trip stopover is really hard to figure out.
I try to do SIN-HKG(stopover)-BKK(destination)-HKG(transfer)-SIN. it errors out as too many open jaw/stopover/transfer....
i can't see how it is too many open jaws/stopovers/transfers....
I try to do SIN-HKG(stopover)-BKK(destination)-HKG(transfer)-SIN. it errors out as too many open jaw/stopover/transfer....
i can't see how it is too many open jaws/stopovers/transfers....
Apr 14, 2020, 9:43 pm
#9
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Apr 14, 2020, 10:50 pm
#10
Join Date: Sep 2018
Programs: Alaska
Posts: 2,188
Apr 14, 2020, 11:36 pm
#11
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Apr 15, 2020, 1:06 am
#13
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Apr 15, 2020, 10:47 am
#14
Join Date: Oct 2013
Location: Montreal
Posts: 586
Does anyone know how to book award flights that transit through HKG now? I used to be able to use the multi-city tool to plan a stopover in HKG on a one-way redemption. It looks like they changed the rules to a layover of under 24 hours. However, I'm unable to show an itinerary such as PVG-HKG-PNH on one ticket?
Apr 15, 2020, 1:41 pm
#15
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
