Suspicious Logins?
Oct 25, 2019, 1:31 pm
#1
Original Poster
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
Suspicious Logins?
Over the past 24 hours my family/friends, over 3 accounts received notification from CX (some asia miles and some marco polo) such as follows, In one instance, log in was in Europe. Quickly changed password. Obviously, there is something cynical, right?
Has it happened to anyone else here?
Is there anything else that needs to be done?
Thank you.
Dear Mr xxxx,
We have noticed a new sign-in for your Marco Polo Club account xxxx – details below:
Date and time: 2019-10-26 03:19:26 (GMT+8)
Operating system: Mac OS X
Location: [xxx- xxxxxx]
If you did not log in at that time and suspect someone might trying to access your account, please change your password immediately. Should you require any assistance, please call our worldwide, toll-free, 24-hour service centre at +800 2747 5500 (international prefix may apply).
Thank you,
Marco Polo Club
Has it happened to anyone else here?
Is there anything else that needs to be done?
Thank you.
Dear Mr xxxx,
We have noticed a new sign-in for your Marco Polo Club account xxxx – details below:
Date and time: 2019-10-26 03:19:26 (GMT+8)
Operating system: Mac OS X
Location: [xxx- xxxxxx]
If you did not log in at that time and suspect someone might trying to access your account, please change your password immediately. Should you require any assistance, please call our worldwide, toll-free, 24-hour service centre at +800 2747 5500 (international prefix may apply).
Thank you,
Marco Polo Club
Last edited by IncyWincy; Oct 25, 2019 at 1:37 pm
Oct 26, 2019, 2:34 am
#3
Join Date: Mar 2012
Location: Vancouver, Manila, Singapore, Kuala Lumpur, Hong Kong
Programs: CX-DM, Marriott Gold, Fairmont Premier
Posts: 335
I'm getting a crap ton of them now.
But It's coming from my KVS Tools desktop application. Almost every time I do a search I get an email.
But It's coming from my KVS Tools desktop application. Almost every time I do a search I get an email.
Oct 26, 2019, 5:14 am
#5
Original Poster
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
As various people are getting these messages, it does not seem that individuals had their pcs hacked.
BUT it is not award wallet. I changed passwords and did NOT update award wallet, yet the same messages came again, after a few hours.
Accounts never used on KVS tools.
The emails said variously that accounts were logged in from Hong Kong, Germany, USA, using Android, Windows, Mac OS!
Not that simple.
I wonder if CX has a problem, hacked or leaked?
BUT it is not award wallet. I changed passwords and did NOT update award wallet, yet the same messages came again, after a few hours.
Accounts never used on KVS tools.
The emails said variously that accounts were logged in from Hong Kong, Germany, USA, using Android, Windows, Mac OS!
Not that simple.
I wonder if CX has a problem, hacked or leaked?