Cancelled SEA-HKG
Oct 4, 2019, 12:48 pm
#1
Original Poster
Join Date: Jun 2019
Programs: AS MVPG, CX MPCS
Posts: 66
Cancelled SEA-HKG
Looks like monday night SEA-HKG aren't being offered anymore?
Had a booking in (E) for SEA-HKG on 11/11 @ 00:05 but it was cancelled and rebooked to 11/10 @ 00:05.
Any recourse other than refund? Considering I need will be in HKG a day earlier now... refund isn't much use as there aren't any other directs from SEA to HKG. Other flight options are 20+ hours.
Had a booking in (E) for SEA-HKG on 11/11 @ 00:05 but it was cancelled and rebooked to 11/10 @ 00:05.
Any recourse other than refund? Considering I need will be in HKG a day earlier now... refund isn't much use as there aren't any other directs from SEA to HKG. Other flight options are 20+ hours.
Oct 4, 2019, 1:09 pm
#2
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
Curious about loads. We got in on last years NYE special fare and did SGN-SEA since we live in Seattle and love Saigon. We have the mini cabin to ourselves one way and the entire cabin is sparsely populated. The return SEA-HKG is pretty well populated, not surprising for a holiday flight. I just wonder how they will do outside holidays.
Oct 4, 2019, 3:44 pm
#3
Join Date: Apr 2016
Location: YOW
Programs: Flying Blue Plat, Accor Gold
Posts: 392
Curious about loads. We got in on last years NYE special fare and did SGN-SEA since we live in Seattle and love Saigon. We have the mini cabin to ourselves one way and the entire cabin is sparsely populated. The return SEA-HKG is pretty well populated, not surprising for a holiday flight. I just wonder how they will do outside holidays.
Oct 4, 2019, 5:41 pm
#4
Join Date: Mar 2011
Location: Japan/Thailand
Programs: AS, UA
Posts: 1,201
Looks like monday night SEA-HKG aren't being offered anymore?
Had a booking in (E) for SEA-HKG on 11/11 @ 00:05 but it was cancelled and rebooked to 11/10 @ 00:05.
Any recourse other than refund? Considering I need will be in HKG a day earlier now... refund isn't much use as there aren't any other directs from SEA to HKG. Other flight options are 20+ hours.
Had a booking in (E) for SEA-HKG on 11/11 @ 00:05 but it was cancelled and rebooked to 11/10 @ 00:05.
Any recourse other than refund? Considering I need will be in HKG a day earlier now... refund isn't much use as there aren't any other directs from SEA to HKG. Other flight options are 20+ hours.
Oct 5, 2019, 12:15 am
#5
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
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Oct 5, 2019, 2:35 am
#6
Join Date: Mar 2011
Location: Japan/Thailand
Programs: AS, UA
Posts: 1,201
If you call and ask, any of these options are probably fine, but look up the specific flights you prefer before calling, especially if the timing of the flights matters to you.
Oct 5, 2019, 2:49 am
#7
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Join Date: Aug 2009
Location: ZOA, SFO, HKG
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So as a risk management perspective, SFO/LAX is a more reasonable alternative than YVR, especially given either SFO/LAX capacity is more than YVR.
Oct 6, 2019, 8:53 am
#8
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,039
I'd push for YVR, and expect to get it if I was the OP. I doubt the logistics are any more complex than SFO or LAX, but even if they are, that's not the passenger's problem to sort out.
Oct 6, 2019, 9:01 am
#9
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
I’ve been flying CX out of YVR or SFO as a SEA based flyer for 15 years and changed back and forth between the two repeatedly. YVR has always been my preference because if the AS SEA-YVR feeder is cancelled I can just hop in the car and drive. There is no difference between the 2 from a risk perspective, the distinction you are trying to articulate doesn't exist.
Oct 6, 2019, 9:35 am
#10
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP - It is up to you to be proactive and to put together a list of options, including flight numbers and to call CX. CX may not be willing or able to do some of them, so it is best to list them in order of your preference and work through the list.
Unless you have Canadian entry problems, something which you would presumably know, if YVR is the better service, go for it. CX is highly unlikely to undertake a risk analysis if there were a risk. Which there is not an appreciable one.
Unless you have Canadian entry problems, something which you would presumably know, if YVR is the better service, go for it. CX is highly unlikely to undertake a risk analysis if there were a risk. Which there is not an appreciable one.
Oct 6, 2019, 12:43 pm
#11
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There is no guarantee that a passenger can enter/transit in Canada unless you are Canadian citizen/PR. Even the chance of such occurrence is small (maybe less than 1%), still in CX's perspective, SFO/LAX poses absolutely no such risk as the passenger no longer deals with CBSA.
One more thing - cost-wise, it is cheaper to rebook with SFO/LAX than YVR.
Oct 6, 2019, 1:19 pm
#13
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Oct 6, 2019, 1:34 pm
#15
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CX may take cost into account. But, in any alternative short of a 24-hour delay, it will wind up paying something (not much) to some other carrier. That, however, is not a risk issue and it is not likely appreciably more or less as between YVR and SFO/LAX.