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Vietnam to US mistake fare discussion - 2019 Cathay New Year's gift

Vietnam to US mistake fare discussion - 2019 Cathay New Year's gift

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Old Feb 16, 19, 7:18 pm
  #436  
 
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,651
Originally Posted by hw711 View Post
Do they respond faster by contact form or email to [email protected]? I emailed 17hours ago but never heard anything back.
try DM on twitter or facebook.
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Old Feb 18, 19, 7:16 am
  #437  
 
Join Date: Jun 2012
Location: 048′24″N 17636′59″W
Programs: BA Gold,SPG Lifetime Plat, Marriott Platinum, HYATT Diamond, Four Seasons/Belmond Paid Guest
Posts: 877
Originally Posted by FlyPointyEnd View Post
Reading some blogs about Lufthansa suing passengers who skip their last legs....wonder if CX would do the same to recoup some of the losses from this.

The guy won round one. LH is appealing.

Its very likely the original court decision will stick
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Old Feb 18, 19, 8:23 am
  #438  
 
Join Date: Sep 2015
Posts: 102
Originally Posted by deadinabsentia View Post



The guy won round one. LH is appealing.

Its very likely the original court decision will stick
Do you think the decision of the court will make a precedent and change the fare rules of all the flight tickets?
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Old Feb 19, 19, 12:33 pm
  #439  
 
Join Date: Jan 2009
Location: Seattle
Programs: BAEC (S), HHonors (G)
Posts: 70
Deleted - wrong thread.

Last edited by bacxow; Feb 19, 19 at 12:34 pm Reason: Deleted
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Old Feb 21, 19, 8:07 am
  #440  
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Join Date: May 2009
Location: HKG
Programs: Depends
Posts: 14,033
Good news to ex-HKG travellers of this fare I trust

Visa / VOA Info for Vietnam
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Old Feb 26, 19, 12:12 am
  #441  
 
Join Date: Dec 2012
Programs: AA EXP, DL PM, Hilton Diamond, Marriott & SPG Platinum, Hertz Platinum, Avis PC, Sixt Diamond
Posts: 21
Just made an outbound date change with AMEX Travel for $100.

Used Expertflyer to verify J/A availability before calling.
For some reason a new booking reference was assigned and the change confirmation email showed a downgrade to J for HKG-JFK. However, on CX's website it's still in F.
Was able to choose an F seat and check in.

Happy flying guys!
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Old Feb 26, 19, 12:24 am
  #442  
 
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,651
Originally Posted by davidtai View Post
Do you think the decision of the court will make a precedent and change the fare rules of all the flight tickets?
yes

similar clause ex italy is hardcoded in CoC
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Old Feb 26, 19, 6:04 am
  #443  
 
Join Date: Apr 2004
Programs: delta skymiles SM
Posts: 13
@EWEWR,

I assume your original ticket was purchased through AMEX travel portal? I am still having issues with Expedia processing a date change, even with confirmed J/A availability.
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Old Feb 26, 19, 7:52 pm
  #444  
 
Join Date: Dec 2012
Programs: AA EXP, DL PM, Hilton Diamond, Marriott & SPG Platinum, Hertz Platinum, Avis PC, Sixt Diamond
Posts: 21
Originally Posted by swbink02 View Post
@EWEWR,

I assume your original ticket was purchased through AMEX travel portal? I am still having issues with Expedia processing a date change, even with confirmed J/A availability.
Yes I purchased the tickets from US AMEX travel website.
Called US Platinum Travel Services and took them 15 mins to make the change.
Re-ticketing took 2hrs+ though.

Tip: Platinum/Centurion Travels Services (PTS/CTS) have access and can make changes to AMEX travel online bookings. Do not let them transfer you to the AMEX travel online department as those agents are usually less competent than PTS/CTS agents.
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