Remove membership number but still receive credit
Dec 25, 2018, 7:19 am
#1
Original Poster
Join Date: Oct 2016
Posts: 108
Remove membership number but still receive credit
I recently completed a flight and asked agent to remove my membership number at gate as I don’t want to credit this into my account now and would like to claim back in new membership year.
Now I notice it is still credited to my account so would like to check here is this not working now?
If I don’t want the flight to be credited should i not enter my membership number upon booking?
Now I notice it is still credited to my account so would like to check here is this not working now?
If I don’t want the flight to be credited should i not enter my membership number upon booking?
Dec 25, 2018, 7:48 am
#2
Join Date: Jun 2003
Posts: 1,952
I recently completed a flight and asked agent to remove my membership number at gate as I don’t want to credit this into my account now and would like to claim back in new membership year.
Now I notice it is still credited to my account so would like to check here is this not working now?
If I don’t want the flight to be credited should i not enter my membership number upon booking?
Now I notice it is still credited to my account so would like to check here is this not working now?
If I don’t want the flight to be credited should i not enter my membership number upon booking?
Dec 25, 2018, 11:47 am
#3
Join Date: Oct 2016
Posts: 254
Did you have many checked luggage taking advantage of the additional baggage allowance? If that's the case sometimes the system at gate might prompt the agent to take payment of excess baggage and they might enter your membership no. into to the system to waive the fee.
Dec 25, 2018, 5:08 pm
#4
Original Poster
Join Date: Oct 2016
Posts: 108
Did you have many checked luggage taking advantage of the additional baggage allowance? If that's the case sometimes the system at gate might prompt the agent to take payment of excess baggage and they might enter your membership no. into to the system to waive the fee.
Dec 25, 2018, 7:36 pm
#5
Join Date: Oct 1999
Location: Don't know....
Programs: BA LTG, SQ TPPS, CX DMP, AA EXP, Bonvoy LTT, ALL PLT, Hilton DM
Posts: 4,010
Did you ask them to reprint your boarding pass? I always do that to ensure whatever I change is correctly recorded and I can go back to the airline to prove it if necessary.
Dec 26, 2018, 2:25 am
#7
Original Poster
Join Date: Oct 2016
Posts: 108
Dec 27, 2018, 12:37 am
#9
Join Date: Jul 2015
Location: SYD | HGH
Programs: CX DM, Hyatt Globalist, Hilton DM, Marriott Plat
Posts: 2,121
So I can assure you that this still works, maybe your agent didn't do it properly.