Last edit by: kaka
Cathay Pacific information site:
https://infosecurity.cathaypacific.com/en_HK.html
If you want to hold CX to legal standing for the loss of private data, the best shot would be using EU GDPR regulations:
What to write to DPO/CX ([email protected]) according to EU GDPR in very short... (ref #177)
(if CX is seen as a HK company, then EU GDPR would apply to all EU Citizen inc valid and expired (not renounced) BNO Holders; and if CX is seen managed by John Swire & Sons Ltd in the UK via Swire, then Data Protection Act 2018 (of UK) which includes GDPR would apply to EVERYONE)
https://infosecurity.cathaypacific.com/en_HK.html
If you want to hold CX to legal standing for the loss of private data, the best shot would be using EU GDPR regulations:
What to write to DPO/CX ([email protected]) according to EU GDPR in very short... (ref #177)
(if CX is seen as a HK company, then EU GDPR would apply to all EU Citizen inc valid and expired (not renounced) BNO Holders; and if CX is seen managed by John Swire & Sons Ltd in the UK via Swire, then Data Protection Act 2018 (of UK) which includes GDPR would apply to EVERYONE)
- ask for data that CX hold on you
- highlight specifically which data was lost
(there's a few things you could ask them according to GPDR... refer to the website)
They have 1 month to respond or they will have to give you a reasonable timeframe where they have to respond by within the 1 month before you can go to ICO.
If you are seeking compensation from CX the loss of private data, the following sites are dealing with class action against CX (not a legal advise)
If you are seeking compensation from CX the loss of private data, the following sites are dealing with class action against CX (not a legal advise)
- http://www.cathaydatabreach.com
- http://www.classlawdc.com/2018/10/25/cathay-pacific-data-breach-class-action-investigation/
9.4 million passengers’ data stolen from CX
#227
Join Date: Mar 2012
Location: Vancouver, Manila, Singapore, Kuala Lumpur, Hong Kong
Programs: CX-DM, Marriott Gold, Fairmont Premier
Posts: 335
yup... I got an email from Marriott. Ironically while staying at the Marriott Taipei.
I think we should place bets on which hotel chain or airline will be next lol.
#228
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
#230
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
http://s.nextmedia.com/realtime/a.ph...342&a=59075764
Apple claims CX 9.4m --> TU leak --> card replace --> card theft from insecure residential mailbox
Apple claims CX 9.4m --> TU leak --> card replace --> card theft from insecure residential mailbox
#231
Join Date: Nov 2017
Programs: MPC-DM, Enrich-Plat
Posts: 1,310
http://s.nextmedia.com/realtime/a.ph...342&a=59075764
Apple claims CX 9.4m --> TU leak --> card replace --> card theft from insecure residential mailbox
Apple claims CX 9.4m --> TU leak --> card replace --> card theft from insecure residential mailbox
I am also surprised, cards don't seem to be blocked when in the mail and do have to be unblocked by the user, using a dial response phone system. At least, in Europe, this is more or less common.
And: I still did not hear ANYTHING about people whose credit card details were retrieved from CX, nor anybody reports identity theft, possibly due to the CX hack.
(Which again convinces me, this hack was a state-hack, to obtain phone/identity correlation info).
#232
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
However whether CX is the source of the info to pass Transunion is a stretch.
#234
Suspended
Join Date: Aug 2010
Location: Vancouver
Programs: CX DM, SQ TPP, QF GO LIFE, OZ*G LIFE, Marriott TIT LIFE, WOH GLOBALIST LIFE, HH DM, BA GO LIFE
Posts: 598
As for BA's fine, they will be fighting this with a tooth and nail so watch the space as this could set a precedent for other cases.
Last edited by 380Flyer; Jul 8, 2019 at 3:32 pm
#235
Join Date: Feb 2011
Posts: 5,797
I highly doubt it since this was a fine imposed by the UK Information Commissioner's Office (ICO) where BA is based. HK laws and their commission do not have any powers to impose fines.
As for BA's fine, they will be fighting this with a tooth and nail so watch the space as this could set a precedent for other cases.
As for BA's fine, they will be fighting this with a tooth and nail so watch the space as this could set a precedent for other cases.
BA have been made an example of as a deterrent to others, and there may well be significant penalties still to come from other ongoing court cases.
#236
FlyerTalk Evangelist
Join Date: Aug 2009
Location: ZOA, SFO, HKG
Programs: UA 1K 0.9MM, Marriott Gold, HHonors Gold, Hertz PC, SBux Gold, TSA Pre✓
Posts: 13,811
PCPD is weak. If you expect PCPD will do anything for you, it is more practical for you to sue CX at the Small Claims Tribunal - faster, cheaper, and effective.
#237
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,918
In the UK the ICO is acting jointly for all the other EU data regulators, and when the actual final fine is agreed some of the spoils will get shared with other EU data regulators.
There is going to be a certain amount of headline grabbing on the BA one as the breach was the first 'big one' after the EU GDPR regulations came into effect.
There is going to be a certain amount of headline grabbing on the BA one as the breach was the first 'big one' after the EU GDPR regulations came into effect.
#238
Join Date: Mar 2012
Location: Vancouver, Manila, Singapore, Kuala Lumpur, Hong Kong
Programs: CX-DM, Marriott Gold, Fairmont Premier
Posts: 335
2 months ago I had my credit card compromised. It's a card I really only use to book travel/pay for bills. Cathay, BA, Malaysia Airlines and Philippine Air are the airlines I used with the card.
Has anyone else had their credit cards compromised after the data leak?
Has anyone else had their credit cards compromised after the data leak?
#239
Join Date: Feb 2011
Posts: 5,797
Head over to the BA board. A lot of people there have.
#240
Join Date: Jun 2015
Programs: MR Platinum
Posts: 80
Marriott too has been hit with a similar fine.
https://loyaltylobby.com/2019/07/09/...r-data-breach/
Any bet that Cathay is next?
https://loyaltylobby.com/2019/07/09/...r-data-breach/
Any bet that Cathay is next?