Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Cathay Pacific | Cathay
Reload this Page >

The Marco Polo Club / Asia Miles FAQs

Community
Wiki Posts
Search
Old Apr 17, 2016, 11:13 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sxc
Discussion on April 2016 changes: MPC Changes April 2016

What is the difference between The Marco Polo Club and Asia Miles?

The Marco Polo Club (MPC) is Cathay Pacific’s official loyalty programme. The Marco Polo Club gives you benefits for being loyal (eg lounge access, extra baggage). Members of The Marco Polo Club are automatically enrolled as Asia Miles members.

Asia Miles (AM) is the travel reward program where you can earn “mileage currency” (Asia Miles) for a variety of activities and spend that currency on a variety of rewards. You collect Asia Miles when you fly with CX, its partner airlines and other oneworld airlines. You can also collect Asia Miles on hotel stays, holidays and car rental, and when you're shopping, through deals with a wide range of partners. You can then spend them on flights and upgrades, and other lifestyle redemptions. You do not need to be a member of The Marco Polo Club to earn Asia Miles.

================================================== =====

Marco Polo Club FAQs:


Cathay Pacific’s Marco Polo Club homepage: https://www.cathaypacific.com/cx/en_...roduction.html



How do I become a member of The Marco Polo Club?

You can join The Marco Polo Club by enrolling online at the Cathay Pacific website, and paying a joining fee of USD 100. This will enrol you into the entry-level of MPC which is Green.

If you are based in Hong Kong, you can apply for the American Express Cathay Pacific Credit Card which will waive your first year fee for entry to MPC. After your first year, you need to renew your MPC membership like any other MPC member, regardless of your Amex spending.



Club Points:

Club points are separate and different to Asia Miles. Club points are used to measure your eligibility for the various MPC tiers, and are earned by flying only. You can earn club points whenever you fly in eligible fare classes with Cathay Pacific, Dragonair or any oneworld alliance airlines. Club points are calculated based on a combination of airline, cabin, fare class and distance travelled.

To see how many club points you will earn, look at the club points earning table on the Cathay Pacific website: https://www.cathaypacific.com/cx/en_HK/frequent-flyers/about-the-club/earning-club-points.html



Marco Polo Club Tiers:

There are four primary membership tiers in the MPC:

Green entry level
Silver equivalent to oneworld Ruby
Gold equivalent to oneworld Sapphire
Diamond equivalent to oneworld Emerald

In addition to this, there is Diamond Plus which is provided to the top 1% of members based on their actual CX spend, and Diamond Invitation which is invitation-only.



Green Tier Benefits:
  • Designated Marco Polo Club check-in counters
  • Priority Boarding


Silver Tier Benefits:
  • Extra-legroom seat reservation free of charge
  • Advanced seat reservation free of charge
  • Priority Waitlisting
  • Business Class counter check-in
  • Priority Boarding
  • 10kg additional checked baggage allowance
  • 10kg special cabin baggage allowance
  • Priority baggage handling
  • Cathay Pacific and Dragonair Business Class lounge access when departing on flights marketed and operated by Cathay Pacific or Dragonair


Gold Tier Benefits:
  • Extra-legroom seat reservation free of charge
  • Advanced seat reservation free of charge
  • Priority Waitlisting
  • Guaranteed Economy class seat in Y fare class when reserved at least 72 hours in advance
  • Business Class counter check-in
  • Priority Boarding
  • 15kg (or 1PC) additional checked baggage allowance
  • 10kg special cabin baggage allowance
  • Priority baggage handling
  • Cathay Pacific and Dragonair Business Class lounge access when departing on flights marketed and operated by Cathay Pacific, Dragonair or oneworld carriers. One guest may accompany the member into the lounge.
  • Arrival Lounge access – no guests.



Diamond Tier Benefits:

In addition to the Gold tier benefits, Diamond members enjoy:
  • Guaranteed Economy class seat in Y fare class when reserved at least 24 hours in advance
  • Guaranteed Premium Economy class seat in W fare class when reserved at least 24 hours in advance
  • Guaranteed Business class seat in J fare class when reserved at least 24 hours in advance
  • First Class counter check-in
  • 20kg (or 1PC) additional checked baggage allowance
  • 15kg special cabin baggage allowance
  • Cathay Pacific First Class lounge access when departing on flights marketed and operated by Cathay Pacific, Dragonair or oneworld carriers. Two guests may accompany the member into the lounge.



How do I earn status in The Marco Polo Club?

In order to renew or upgrade tiers within a membership year, you need to earn the following amount of club points:

Green – 100 club points

Silver – 300 club points

Gold – 600 club points

Diamond – 1200 club points

A membership year lasts 12 months from the date you have enrolled, renewed, upgraded or downgraded into your current tier. Upon renewal, upgrade or downgrade, your club points will automatically be reset to zero and a new membership year begins.

You cannot achieve Gold or Diamond status by simply earning 600 or 1200 club points within a single 12 month period. This is due to your membership year resetting upon each tier upgrade.

For example:

When you join MPC, you start with zero club points and Green status. Let’s say this is January 2017. You now have 12 months to either:
  • Earn 100 club points to renew Green or
  • Earn 300 club points to achieve Silver Status

If you earn 300 club points by March 2017, you are upgraded to Silver status, and your membership year and club point balance is reset to zero. You now have 12 months (until March 2018) to either:
  • Earn 300 club points to renew Silver status or
  • Earn 600 club points to achieve Gold status

If you earn 600 club points by October 2017, you are upgraded to Gold status, and your membership year and club point balance is reset zero again. You now have 12 months (until October 2018) to either:
  • Earn 600 club points to renew Gold status or
  • Earn 1200 club points to achieve Diamond status

Once you reach Diamond status, you need to continue to earn 1200 club points in each subsequent 12 month period in order to renew your status.



I am not going to earn enough miles to requalify at my current tier. Does Cathay do soft landings or will I be sent straight to the tier at which I have enough miles to qualify for?


There is no official soft landing policy. It is possible if you are a Diamond, to go straight back to Green if you fly less than 300 club points in a year. Sometimes soft landings are reported, but it is on a case-by-case basis.



I am a silver, and I am going to fly 590 club points in my current year. Will Cathay be lenient and bump me to Gold?

Based on experience in the pre April 2016 system, it appears that Cathay is not lenient for attaining a new tier. Consider making alternative plans to reach the additional club points before your membership year ends.



I am going to be just shy of requalifying at a certain tier. Will Cathay let me have that tier anyway?
Anecdotal evidence suggests that if you are just short of retaining your current tier before your membership year expires, you will be requalified at that tier on expiry date. There doesn't appear to be a hard and fast rule regarding how much of a shortfall is allowed.

Alternatively, writing in to the Club to explain your circumstances may result in them extending your deadline for requalification.



Mid-Tier Benefits:

Mid-tier benefits are designed to reward members to go beyond their club point renewal level to achieve additional benefits.

Green mid-tier benefits:
  • 200 club points: One Business Class Lounge Pass

Silver mid-tier benefits:
  • 450 club points: Two Business Class Lounge Pass

Gold mid-tier benefits:
  • 800 club points: Two Business Class Lounge Pass
  • 1000 club points: Four Bookable Upgrades (ultra-short, short or medium haul)

Diamond mid-tier benefits:
  • 1400 club points: Two First or Business Class Lounge Pass
  • 600 club points: Four Bookable Upgrades
  • 1800 club points: Complimentary Companion Gold Membership



If I am a Diamond member, will I receive the Gold mid-tier benefits at 800 and 1000 tier points?

No – you only receive the mid-tier benefits of your current membership tier.



Is there any requirement on the underlying booking sub-classes when using a mid-tier bookable upgrade?
Yes, the original flight needs to be booked in an “upgradable” sub-class, the same sub-classes that qualify for Asia Miles upgrades :
  • Economy: Fare classes [Y B H K M] will be upgraded into fare class E
  • Premium Economy: Fare classes [W R] will be upgraded into fare class I
  • Business: Fare classes [J C D I] will be upgraded into fare class A

There needs to be seat availability in your target fare class. For example, if you are ticketed in Business, and you want to upgrade to First Class, there needs to be "A" fare class available for sale.


When do bookable upgrades expire?

Bookable upgrade entitlements must be claimed within 12 months after it has been issued. The departure date of the flight for bookable upgrade is not required to be within 12 months from the date of issuance, however, this date must be 15 to 360 days after the claim date.


If I use a bookable upgrade, do I earn club points and Asia Miles on the original ticket fare class, or the new fare class?

You earn on the new fare class.



Does The Marco Polo Club status match?
MPC generally does not status match to another carrier's elite FFP just because you want one. You may write to the Club with details of your past flying pattern, and they will consider status matches on a case-by-case basis.

For more information , please read this thread: CX Status Match


I am moving to HK - should I consider changing to Asia Miles / Marco Polo Club?

Please see this thread for questions on moving to HK and your choice of loyalty program: Moving to HK master thread




=======================================

Asia Miles FAQs:


What Asia Miles will I earn for a particular flight and fare class?

Please refer to the Asia Miles website for the earning rates on Cathay Pacific and other Airline Partners.

Airline Partner Earning details


What are good credit cards to earn Asia Miles in HK?

See this thread: Best Credit Card Conversion Rates for Asia Miles (HK)

Print Wikipost

The Marco Polo Club / Asia Miles FAQs

Thread Tools
 
Search this Thread
 
Old Nov 29, 2018, 10:25 am
  #136  
 
Join Date: Jun 2017
Location: Hong Kong
Programs: BA Bronze
Posts: 50
Originally Posted by percysmith
US$100/10,000 AM reissue
No need for additional miles.
Thanks! Just called and reissued my ticket. Somehow got misguided by the hotline CS that I need to cancel my ticket first before rebooking. Glad you answered so I called again and got a ‘free upgrade’.
thomas164 is offline  
Old Dec 1, 2018, 9:31 am
  #137  
 
Join Date: Jan 2016
Programs: Marriott AmBE ; AA EXP; Amtrak Select Executive; Hertz PC
Posts: 151
is there an order/rank for upgrades between OW status and MPC status?

as a MPC green i've gotten upgraded from PE to business from JFK to HKG
i just achieved OW sapphire through AA. which status would get the upgrade first if they were upgradeable?

trying to figure out if i should maintain MPC green now that i'll have OW sapphire.
dunno282 is offline  
Old Dec 7, 2018, 10:14 am
  #138  
formerly mattking2000
 
Join Date: Nov 2012
Location: DXB
Programs: BA|AC|AZ|SPG|H|FPC
Posts: 1,187
Can you earn Club Points with Gulf Air (GF)? The Club Points calculator only seems to provide points calculation for OW members.
BA Humbug is offline  
Old Dec 9, 2018, 11:46 pm
  #139  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by BA Humbug
Can you earn Club Points with Gulf Air (GF)? The Club Points calculator only seems to provide points calculation for OW members.
No, you can't. You can only earn club points for OW members (on flights operated by OW members with a few exceptions on code-shares).
ernestnywang is offline  
Old Dec 10, 2018, 4:43 am
  #140  
 
Join Date: Dec 2016
Posts: 61
Hello just a quick question, I've got an AM award tix booked with miles that would've expired a few months back, if I cancel the award tix, what would happen with the AM? TIA
Redwoodw is offline  
Old Dec 10, 2018, 4:14 pm
  #141  
Ambassador, Hong Kong and Macau
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,801
Originally Posted by Redwoodw
Hello just a quick question, I've got an AM award tix booked with miles that would've expired a few months back, if I cancel the award tix, what would happen with the AM? TIA
Your miles will be refunded but will expire again on next expiry.
percysmith is online now  
Old Dec 10, 2018, 11:27 pm
  #142  
 
Join Date: May 2006
Location: SIN
Programs: KF, MPC, BAEC // Bonvoy, WoH, Honors
Posts: 1,464
Is there any way to change a redemption booking from Choice to Standard, or do you have to cancel and re-book?
Kilian Zoll is offline  
Old Dec 10, 2018, 11:54 pm
  #143  
 
Join Date: Apr 2012
Location: Hong Kong SAR
Programs: JL Diamond, CX Gold, HH Gold
Posts: 277
Originally Posted by Kilian Zoll
Is there any way to change a redemption booking from Choice to Standard, or do you have to cancel and re-book?
Cancel and rebook.
AmD950 is offline  
Old Dec 11, 2018, 1:07 am
  #144  
 
Join Date: Dec 2016
Posts: 61
Originally Posted by percysmith
Your miles will be refunded but will expire again on next expiry.
On the next expiry as in the next time there is miles to expire or in the next AM membership year/ expiry cycle? TA
Redwoodw is offline  
Old Dec 22, 2018, 12:06 am
  #145  
 
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,287
When will be the expiry of the miles transferred from credit cards?
boybi is offline  
Old Dec 22, 2018, 12:31 am
  #146  
 
Join Date: Jan 2017
Programs: BA SL, CX GR, IHG Plat Amb
Posts: 580
Originally Posted by boybi
When will be the expiry of the miles transferred from credit cards?
The usual 3-year rule applies.
boybi likes this.
SLGO is offline  
Old Jan 11, 2019, 7:46 pm
  #147  
 
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,287
I would like to upgrade our seats (J to F) using miles for one of our (me (SL) and wife (GR)) upcoming flights.

My wife doesn't have enough miles for the upgrade, and I just have enough for my own upgrade. But we could transfer miles from our credit card.

My wife is in my redemption group.

Should I transfer the miles to my wife's account or in mine?

Should I book the upgrade separately or should l use my account to do the upgrade for both of us?

If there's only one seat available for the upgrade, with CX automatically upgrade one of us, or will they confirm with us first before doing the upgrade?
We would like to be seated in the same cabin, so if only one of us will be upgraded, we will just stay in J.
boybi is offline  
Old Feb 5, 2019, 5:35 pm
  #148  
 
Join Date: Feb 2019
Posts: 2
Do excess MP Club points rollover

Hi all I'm new to this forum as a poster but long time reader. I've not found anything in the threads in my specific question but apologize if I've missed it . I am considering signing up for the MP Club as I have some potential business class travel that has costed out lowest on CX from YVR to HKG to MEL .I also likely moving into SE Asia later this year so it could be a good airline choice for me to get back to Canada .

My questions concern the club tier progressions .I understand i would start in green with 0 and have to earn 100 and then 300 for silver. I am not sure how the specific math works though. My routings would earn 90 per leg from YVR and 70 to MEL for a total of 320 for the trip. Would I effectively lose 60 of the points from the leg that gets me over 100 though meaning I end up with 160 towards silver vs 220 .There's a chance I could get 300 if I had 220 left less with 160 though .

Any guidance? Appreciate your help

Last edited by 3radc; Feb 5, 2019 at 5:36 pm Reason: Spelling
3radc is offline  
Old Feb 5, 2019, 5:58 pm
  #149  
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Originally Posted by 3radc
Hi all I'm new to this forum as a poster but long time reader. I've not found anything in the threads in my specific question but apologize if I've missed it . I am considering signing up for the MP Club as I have some potential business class travel that has costed out lowest on CX from YVR to HKG to MEL .I also likely moving into SE Asia later this year so it could be a good airline choice for me to get back to Canada .

My questions concern the club tier progressions .I understand i would start in green with 0 and have to earn 100 and then 300 for silver. I am not sure how the specific math works though. My routings would earn 90 per leg from YVR and 70 to MEL for a total of 320 for the trip. Would I effectively lose 60 of the points from the leg that gets me over 100 though meaning I end up with 160 towards silver vs 220 .There's a chance I could get 300 if I had 220 left less with 160 though .

Any guidance? Appreciate your help
hello and welcome to the forum. While this has been answered before quite a few times, it's your first post, so no sweat!! Hopefully you'll join in more often.

I'm not sure I 100% understand what you're saying, but yes you lose tier credits that take you over a new threshold. For example, to get to Diamond in one go, it takes 0->300/Silver/RESET->0->600/Gold/RESET->0->1200. Aka 2100 points to get to DM in the first go, AND you will lose excess points every time I wrote "RESET" here.

There is a recent thread which I will link you to, and hopefully that helps. ricktoronto started this just a few weeks ago. It should explain what your'e looking for.

Understanding CX Tier System
QRC3288 is offline  
Old Feb 6, 2019, 1:47 pm
  #150  
 
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Originally Posted by 3radc
Hi all I'm new to this forum as a poster but long time reader. I've not found anything in the threads in my specific question but apologize if I've missed it . I am considering signing up for the MP Club as I have some potential business class travel that has costed out lowest on CX from YVR to HKG to MEL .I also likely moving into SE Asia later this year so it could be a good airline choice for me to get back to Canada .

My questions concern the club tier progressions .I understand i would start in green with 0 and have to earn 100 and then 300 for silver. I am not sure how the specific math works though. My routings would earn 90 per leg from YVR and 70 to MEL for a total of 320 for the trip. Would I effectively lose 60 of the points from the leg that gets me over 100 though meaning I end up with 160 towards silver vs 220 .There's a chance I could get 300 if I had 220 left less with 160 though .

Any guidance? Appreciate your help
If you will get all the 320 points within your first membership year (within 12 months of joining MPO), you will only lose 20 points. 100 points is for GR (Green) renewal, but everyone starts out as GR, so if you get 300+ points, you will be upgraded to SL (Silver). It is then your club points will be reset to 0 and your membership year starts anew with 12 months of SL membership. If you earn less than 300 points in the coming year, you will be downgraded to GR. If you earn between 300 and 595 points, you will lose the extra points beyond 300 (although you will get 2 lounge passes for companions at 450 points). If you earn more than 600 points, you will be upgraded to GO (Gold) and get a new membership year, and so on...
ernestnywang is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.