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Old Oct 19, 2015, 8:58 pm
  #91  
 
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Originally Posted by renegurl
I was at a departure-side lounge for a few hours (decompressing from 16 hours in economy) and asked to exit to immigration-side. I had a 12+ hour layover. At first they said no, then they said yes but I'd have to wait for an escort (1 hour quoted wait) and that I can't do 'this' again. I waited 40 minutes for an escort mid-morning, and then he escorted me to the train which was a less than 5 minutes process.

I'd done this once before at a similar time with almost no wait.

I don't qualify for Arrivals lounge, but this was a hassle. In the future if I had a layover, I might just spend money for a shower on the other side.
Not to be rude, but this is a hassle for not just you, but also for CX. CX may change their policy in the future or the government may close this loophole one day, and you will be stuck airside for 12+ hours. 40 minutes is not a long wait given that CX is unlikely assigning anyone standing by just to handle such situations.

I do agree that you may as well just go to the pay-in arrival lounge to take a shower.
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Old Oct 19, 2015, 9:00 pm
  #92  
 
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Originally Posted by secondsoprano
" this loophole is being abused by these folks - who appear to be leisure traveling award travelers, in my observation"

You're coming aross a bit DYKWIA there mate. Anyone in the lounge has a right to be there, and frankly it's none of your business whether they're there on business (yes, I know your business is terribly, terribly important) or leisure, and whether they're paying in award points or other people's dollars (or do you pay for your own flights?)
They have a right to be there, but just not necessarily the right to return to the arrival level to exit airside.
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Old Oct 19, 2015, 9:18 pm
  #93  
 
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Originally Posted by secondsoprano
" this loophole is being abused by these folks - who appear to be leisure traveling award travelers, in my observation"

You're coming aross a bit DYKWIA there mate. Anyone in the lounge has a right to be there, and frankly it's none of your business whether they're there on business (yes, I know your business is terribly, terribly important) or leisure, and whether they're paying in award points or other people's dollars (or do you pay for your own flights?)
Mate, don't think the condescending done is necessary.

I think you might be confused...this thread is referring to the practice of using airside lounges after arriving, then going landside. To achieve this flow you must get an escort to take you from the upstairs airside level (which is post security, post HK exit immigration) down to the arrivals level, where you then flow through exit immigration. It is a technically feasible, but definitely not in-the-spirit-of-things, with CX HKIA. I feel pretty comfortable saying that's abusing the intention of the departure lounge. The Arrival lounge is available for arriving passengers.

There is no issue with anyone using departure lounges who are departing, no matter how they got their ticket. No need to make this about anything more, including snide remarks about my business or whatever else.
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Old Oct 19, 2015, 9:43 pm
  #94  
 
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Originally Posted by QRC3288
At least, thanks for having the courage to post! I am no fan of this practice at all...but appreciate you sharing this update regardless.



+1.

My concern is if this loophole is abused too much, the losers will be those of us who use HKG weekly as part of our work. I'm waiting for the day everyone's flights are delayed due to a security scare on account of some yahoo leaving bags in the Wing at 7am, showering, and then goes to town for the day before a connecting flight at night. If this practice of passengers leaving their bags airside for 12+ hours while they themselves are 15 miles away chowing down dim sum in Central and taking selfies on the Peak, eventually the security dragons somewhere are going get their panties in a wad and we'll all get delayed as a result.

Or, if CX determines this loophole is being abused by these folks - who appear to be leisure traveling award travelers, in my observation from the FT posters - then CX or HKIA shuts it down for everyone. Maybe cancelling our ticket if we go back landside, or some other disincentive. Again, the real losers would be the frequent HKG business travelers. If you fly ex HKG 50+ times a year for many years, eventually you'll need to leave airside for an emergency or a situation once in a blue moon. Has happened to me just twice IIRC over the last 8 years, but I am thankful the outlet was there. Would be a real shame if it got shut down on account of the lounge hopping brigade.
The reason I updated was to add a data point. What I read on FT last time vs this time was a very different story and didn't see updates on this. The last post was a year ago. I don't see how it's assumed that everyone who uses this loophole also leaves their bags and leave to go airside (I did not) or a leisure traveling award traveler (I paid for my own ticket -- not my company). I also don't see how business travelers would lose out since they qualify for Arrivals lounge. The definition of an emergency or legitimate reason varies by person.

If anything, the intent of my post is to discourage others from using a departure-side lounge before clearing immigration (the original intent of the thread).

Originally Posted by cxfan1960
Not to be rude, but this is a hassle for not just you, but also for CX. CX may change their policy in the future or the government may close this loophole one day, and you will be stuck airside for 12+ hours. 40 minutes is not a long wait given that CX is unlikely assigning anyone standing by just to handle such situations.

I do agree that you may as well just go to the pay-in arrival lounge to take a shower.
I meant it's a hassle for them, I could care less for myself and yes, 40 minutes is reasonable. FWIW, I underestimated recovery time for a long trip in Y with a less than optimal seat.
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Old Oct 19, 2015, 10:17 pm
  #95  
 
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Originally Posted by renegurl
The reason I updated was to add a data point. What I read on FT last time vs this time was a very different story and didn't see updates on this. The last post was a year ago.
Thanks for the datapoint. Very useful.

Originally Posted by renegurl
I don't see how it's assumed that everyone who uses this loophole also leaves their bags and leave to go airside (I did not) or a leisure traveling award traveler (I paid for my own ticket -- not my company). I also don't see how business travelers would lose out since they qualify for Arrivals lounge. The definition of an emergency or legitimate reason varies by person.
We don't assume everyone is leaving their bags, but I do think it's rather common. The concern about HK-based business travelers losing out is simply if this loophole gets abused, or security freaks out that someone's bag is left at The Wing unattended for 12 hours, the delays will impact those who are flying via HKIA frequently...which inevitably includes a lot of us on this board. And if CX gets heat from HKIA from an excessive # of people leaving the lounge daily to exit immigration, then inevitably those who fly CX the most will bear the heaviest consequences for the loss of a useful exit if an emergency arises.

The reason I suspect a lot of folks "abuse" (as I'm calling it) the spirit of the escort-to-arrivals-level is because we get a question at least once a month that goes something like this:

"We used AA points to book CX F and are traveling to Thailand for holiday. We land at HKG at 6am, and decided to take a late flight to BKK so we could see Hong Kong for the day before our BKK sector. Our plan is to proceed through transit security [using the BP for the flight in 12 hours], shower in the Wing, leave our bags in the Wing, and then go to Hong Kong for some dim sum....".

At HKG, a same-day boarding pass is required to navigate the flow from arrivals to departure. So whilst most arriving passengers cannot make use of this loophole (unless they are super extreme, and book a refundable same-day ticket ex-HKG), those who have a long layover can do it. My vested interest is I just don't want people abusing the heck out of it because in the off chance I ever need to use this channel again, it's still available for use.

I do recall a hilarious story years back about someone who, in a similar vain, booked a refundable ticket to use The Wing. He proceeded airside and used the lounge. Problem was....he needed a visa to Hong Kong, had a single entry, and of course airside in HKIA is behind both security and immigration. Which meant he no longer had a valid visa to HK. Oops.

Last edited by QRC3288; Oct 19, 2015 at 10:25 pm
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Old Oct 19, 2015, 10:59 pm
  #96  
 
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Leaving bags shouldn't be an issue for security, as the bags need to go through security before going airside. If anything, it's safer than any of the landside luggage facilities.

Either way, it's a bit of a hassle, and you never know how long you have to wait for an escort.
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Old Oct 22, 2015, 10:55 am
  #97  
 
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I've always been happy to take my bag and store it at the regular baggage storage in arrivals.
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Old Dec 29, 2015, 12:08 am
  #98  
 
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What about getting one way reward ticket (to TPE in Y for example) to vist all the lounges then return to arrivals?
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Old Dec 29, 2015, 10:53 am
  #99  
 
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Originally Posted by cysyuen
What about getting one way reward ticket (to TPE in Y for example) to vist all the lounges then return to arrivals?
there are a few well-publicized cases of this on other airlines. Lufthansa and China Southern come to mind.

however, i'm pretty sure i recall an incident on CX at HKIA where they took a fellow to small claims court (?) for this years ago. IIRC he was hitting up the Wing and then not flying, but instead leaving the airport. i'm not a lawyer - apologies to the lawyers on here for my butchered interpretation of anything law related - but it was some type of civil thing, the equivalent of suing the passenger or something and I think CX won.
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Old Dec 29, 2015, 10:37 pm
  #100  
 
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This is an interesting discussion - I remember reading years ago that two fans got arrested for entering the Singapore protected area to get closer to their idol - they had boarding passes, but no intention to travel.

http://news.asiaone.com/News/AsiaOne...116-45295.html

Closer to Hong Kong, I'm pretty sure it's illegal to enter the restricted area with no intention to travel following entry - anyone who is not a "bona fide airline passenger" (which I would believe to be someone who intends to use lounges and then return to landside) should not be there without aiport ID.

Last edited by chater; Dec 30, 2015 at 7:43 pm Reason: typo
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Old Dec 30, 2015, 7:21 am
  #101  
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Actually I do not see any security issues in this backchannel scenario.

There are two types of scenario:
1) An HKG-based traveller is made aware of an emergency and needs to leave the airport at short notice.
2) A transit traveller with status or in J/F has a long same-day layover at HKG.
- The traveller obviously has the right to enter the departure zone (same-day boarding pass) and entitled to go the lounge, because he has a same-day departing flight. Thus, there is no commercial reason for banning this backchannel option.
- All the bags, a passenger brings to the lounge, have already been checked by HKG security. If HKIA would admit that these bags pose a security risk, then HKIA open up themselves to the allegation that their security checkpoints are not effective (letting through bombs).

Of course, in both cases the passengers have checked in bags for the flight and decide not to return to HKG. This is not a security problem, because the airlines have to ensure bag/pax match, thus, the bag will be removed from the plane, because the passengers has not boarded the plane.

Moreover, the backchannel option is no loophole to enter HK without a visa, because each backchannel user has to pass through customs/immigration at the end.
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Old Dec 31, 2015, 4:08 am
  #102  
 
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Originally Posted by chater
This is an interesting discussion - I remember reading years ago that two fans got arrested for entering the Singapore protected area to get closer to their idol - they had boarding passes, but no intention to travel.

http://news.asiaone.com/News/AsiaOne...116-45295.html

Closer to Hong Kong, I'm pretty sure it's illegal to enter the restricted area with no intention to travel following entry - anyone who is not a "bona fide airline passenger" (which I would believe to be someone who intends to use lounges and then return to landside) should not be there without aiport ID.
Does CX ban this practise in their condition of carriage?
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Old Jan 2, 2016, 7:00 pm
  #103  
 
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As a data point, I did this about ten days ago. Flew F from LAX to HKG arriving at 6 a.m. with a ten hour layover on the way to PNH in J.

Landed at HKG, went through security to the Wing, grabbed a cabana, showered, got something to eat. Areound 9:30 told the staff I wanted to go into the city for a few hours. She told me there might be a wait for an escort because it was "peak time." I sat down, escort showed up in about 3 minutes and walked me though security to immigration. Very painless.

Took my carry on with me and stored it at the luggage storage, this was a little annoying because you have to walk 75 meters or so out of your way past the trains to get there and there was a 5-7 minute wait for people checking in luggage. I saw signs at the central train station for luggage storage, not sure if it would be better to store my stuff there in the future.

Pretty painless overall.
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Old Jan 2, 2016, 7:14 pm
  #104  
 
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Originally Posted by jphripjah
As a data point, I did this about ten days ago. Flew F from LAX to HKG arriving at 6 a.m. with a ten hour layover on the way to PNH in J.

Landed at HKG, went through security to the Wing, grabbed a cabana, showered, got something to eat. Areound 9:30 told the staff I wanted to go into the city for a few hours. She told me there might be a wait for an escort because it was "peak time." I sat down, escort showed up in about 3 minutes and walked me though security to immigration. Very painless.

Took my carry on with me and stored it at the luggage storage, this was a little annoying because you have to walk 75 meters or so out of your way past the trains to get there and there was a 5-7 minute wait for people checking in luggage. I saw signs at the central train station for luggage storage, not sure if it would be better to store my stuff there in the future.

Pretty painless overall.
Why didn't you leave it in The Wing?
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Old Jan 2, 2016, 7:16 pm
  #105  
 
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Originally Posted by cysyuen
Does CX ban this practise in their condition of carriage?
They don't need to ban it. They simply don't need to escort anyone back to the arrival level. It is up to the passenger to find his/her way back there.
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