End of First Class? - Reduces LAX, in addition to YYZ,LHR, Australia
#31
Join Date: Feb 2006
Location: Sydney, Australia
Programs: QR/AC Gold, VA Silver, IHG Plat, Bonvoy Gold
Posts: 1,581
QF reportedly bringing F back to HKG SYD route. it used to be sold as business but QF sees demand for it... so CX could consider it
https://www.ausbt.com.au/qantas-brings-back-airbus-a380-first-class-to-hong-kong?utm_source=hero
but mind you QF really protects its premium cabins unlike CX giving it for free as op ups... so they must have done their math... whereas on CX F cabin might be a spillcatcher for overbooked J on I fare. or outright awards
https://www.ausbt.com.au/qantas-brings-back-airbus-a380-first-class-to-hong-kong?utm_source=hero
but mind you QF really protects its premium cabins unlike CX giving it for free as op ups... so they must have done their math... whereas on CX F cabin might be a spillcatcher for overbooked J on I fare. or outright awards
If SYD doesn't have a demand for F, SQ would not have put the first new Suites on SYD-SIN route. Slightly OT, the new SQ Suites blows CX F out of the water.
#32
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,170
so i really much doubt CX is selling last minute full fare J... and thats why they never bothered to put frames with F seats... but QF and SQ have be successful in maintaining their premium cabin, and traveller have expectation that they have to pay up, this able to sell those F seat.
another view is, most likely hkg-syd on F will be connecting pax from LHR/JFK where incremental revenue on sydney leg is minimal... as opppsed to QF/SQ being able to charge relative premium for O&D traffic
#33
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
With SQ.having F and Suites to SYD and MEL, I am still surprised that CX cannot get F to any of the two cities, especially you only need 1 frame per day for one service, comparing to 2 frames for European and North American routes.
If SYD doesn't have a demand for F, SQ would not have put the first new Suites on SYD-SIN route. Slightly OT, the new SQ Suites blows CX F out of the water.
If SYD doesn't have a demand for F, SQ would not have put the first new Suites on SYD-SIN route. Slightly OT, the new SQ Suites blows CX F out of the water.
The question isn't whether or not SYD (or anywhere else) has demand for F. The question is, at what yield? I remember years ago, when the ME carriers were going full throat at SQ for the Australia market. I was close with SQ at the time, and SYD was a money-losing F route for them, but they insisted they had to keep it to stay in the competition. I don't know where the profitability is now, but it's possible F on that route is not a gusher.
From a cash flow perspective, it wouldn't be as painful for SQ versus CX to operate a premium-heavy-for-competition-purposes plane, because SIN-SYD is 2-3 hours shorter each way. So you're burning less gas, and your F-equipped frame is gone from home base less. For CX to deploy to SYD, sure it's shorter than JFK. But it's still a helluva lot longer for CX's F-equipped frame to be away from Hong Kong than SQ's equivalent out of Singapore.
What this means is, realistically CX must be able to capture significantly higher yields to SYD than SQ to make this plausible. Why? 1.) Because CX doesn't yet (right or wrong) see themselves as in direct competition with the ME carriers, in the same was SQ does, and 2.) CX will have more flight hours on the bird HKG-SYD. Practically, what I really think is CX needs to see the O&D demand HKG-SYD / SYD-HKG in F, at an attractive yield, for this to happen. Whereas SQ has more reasons to justify it.
Personally I much prefer F to J, and would fly it down to SYD if CX offered it. But I maybe visit Australia once a year and it's always for pleasure not much business. I just think there are some tough considerations for CX, especially since the rumor is their F-equipped fleet will be shrinking by 5 frames (33->28) in the next few years.
I hope they launch F to Australia - I wish they had more F destinations in general, period - but am not holding my breath. One possible factor favoring F to SYD would be the introduction of 10-abreast Y class. The extra cash from Y class might enable CX to tinker with a different strategy up front. However, I still think long-term for F to hold on the route, CX will need to see O&D demand at an attractive yield, within the context of a limited F fleet and the yields realized on other F routes.
one last bit
SQ has some incredible F class rates HKG-Australia. CX would ultimately be competing with those rates. Yes they should be able to get a premium, but how much premium over a one-stop service on SQ - which has a lovely F class, as you point out, and frankly SQ F on the B77W is also lovely and already ahead of CX IMO - are people willing to pay? It's not going to be easy!
Last edited by QRC3288; Jul 25, 2018 at 7:32 pm Reason: added last paragraph
#34
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
I just booked QF First to SYD for my family trip in January. For the same date: CX charges $24,858 HKD (including tax; restricted I fare roundtrip) whilst QF charges $29,932 (including tax, fully flex F fare). The next bookable fare on CX would be the flexible D fare at $40,358. No brainer for me to decide which carrier to fly. I am not sure how QF F comes up with this pricing, looks like a very low yield to me.
#35
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
I just booked QF First to SYD for my family trip in January. For the same date: CX charges $24,858 HKD (including tax; restricted I fare roundtrip) whilst QF charges $29,932 (including tax, fully flex F fare). The next bookable fare on CX would be the flexible D fare at $40,358. No brainer for me to decide which carrier to fly. I am not sure how QF F comes up with this pricing, looks like a very low yield to me.
#36
Join Date: Oct 2012
Programs: CX - DM; Hilton - Diamond, Marriott - Titanium
Posts: 542
#37
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
I remember just before they cut F to HKG years ago, I was the only pax booked in F the morning of the flight. I boarded and the cabin was full.. QF often have the manifest posted for all to see in the galley, and surprise surprise every other seat was staff travel.
Still, for CX it’s totally about yield. Australians do pay for F but ex-AU F fares are so much cheaper than from most parts of the world. F HKG-LHR/NYC is only one flight and would be more expensive than taking those flights plus the SYD-HKG leg. I would LOVE for CX to put F on the route but they’d need more configured planes to make it worth it.
#38
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I just booked QF First to SYD for my family trip in January. For the same date: CX charges $24,858 HKD (including tax; restricted I fare roundtrip) whilst QF charges $29,932 (including tax, fully flex F fare). The next bookable fare on CX would be the flexible D fare at $40,358. No brainer for me to decide which carrier to fly. I am not sure how QF F comes up with this pricing, looks like a very low yield to me.
So buyer beware with QF equipment swaps!
#39
Join Date: Apr 2017
Location: Stockholm
Programs: SQ, SK, QR
Posts: 386
Erm.. QF is one of the absolute worst offenders at NOT protecting premium cabins. It’s basically “upgrade class”.. it isn’t unusual to have only 1 or 2 of the 14 F seats actually paid for with cash, and the rest points redemptions or upgrades - but most often worse, full of staff travel.
I remember just before they cut F to HKG years ago, I was the only pax booked in F the morning of the flight. I boarded and the cabin was full.. QF often have the manifest posted for all to see in the galley, and surprise surprise every other seat was staff travel.
Still, for CX it’s totally about yield. Australians do pay for F but ex-AU F fares are so much cheaper than from most parts of the world. F HKG-LHR/NYC is only one flight and would be more expensive than taking those flights plus the SYD-HKG leg. I would LOVE for CX to put F on the route but they’d need more configured planes to make it worth it.
I can attest to staff travelers making up a majority of the pax however. Though many years ago, I have been on a few flights were almost everyone in F was staff - including me
#40
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I thought QF only release 1 full redemption First award seat? Pretty hard to snag a F award anytime - they don't seem to be releasing close-in either.
I can attest to staff travelers making up a majority of the pax however. Though many years ago, I have been on a few flights were almost everyone in F was staff - including me
I can attest to staff travelers making up a majority of the pax however. Though many years ago, I have been on a few flights were almost everyone in F was staff - including me
#41
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,170
i always felt more like part of a "revenue" pax pool in QF J than in CX J where i felt like others got the seat cheaper than me somehow (award, op ups, ID90).. i shouldnt care how others got their seat but it just make you less inclined to spend the same on CX.for this reason...
hkg syd QF F is a new.seasonal.offering... this summer they are selling F seat as J cabin (i am flying on it next few days) but i guess they found that instead of offering it for free to I fare pax paying 23k HKD, they mind as well sell with extra 5k hkd for F fare might entice some to upsell... if not all sold some members will burn points to upgrade anyway.
this is where cx falls... last i.checked F fare were like 2.5x D fares...
hkg syd QF F is a new.seasonal.offering... this summer they are selling F seat as J cabin (i am flying on it next few days) but i guess they found that instead of offering it for free to I fare pax paying 23k HKD, they mind as well sell with extra 5k hkd for F fare might entice some to upsell... if not all sold some members will burn points to upgrade anyway.
this is where cx falls... last i.checked F fare were like 2.5x D fares...
#42
Join Date: Jan 2017
Programs: BA SL, CX GR, IHG Plat Amb
Posts: 579
I think it’s been about yield and no. of seats for CX not to fly F to AU. Obviously if it’s like QF, selling F at $5K more can’t do the Maths taking into account the huge reduction in the Y cabin. So it’s not about being able to fill up the F section, it’s about the overall return.
#43
Join Date: Feb 2006
Location: Sydney, Australia
Programs: QR/AC Gold, VA Silver, IHG Plat, Bonvoy Gold
Posts: 1,581
SQ went toe to toe with the ME carriers. CX, so far, has not. CX is "blessed" geographically....whereas SQ is just a bit unlucky, based in Singapore where the level of flights to North America just isn't feasible. SQ relied heavily on Australian connecting traffic to Europe and when EK and QR took direct shot at that market, SQ had to respond.
The question isn't whether or not SYD (or anywhere else) has demand for F. The question is, at what yield? I remember years ago, when the ME carriers were going full throat at SQ for the Australia market. I was close with SQ at the time, and SYD was a money-losing F route for them, but they insisted they had to keep it to stay in the competition. I don't know where the profitability is now, but it's possible F on that route is not a gusher.
From a cash flow perspective, it wouldn't be as painful for SQ versus CX to operate a premium-heavy-for-competition-purposes plane, because SIN-SYD is 2-3 hours shorter each way. So you're burning less gas, and your F-equipped frame is gone from home base less. For CX to deploy to SYD, sure it's shorter than JFK. But it's still a helluva lot longer for CX's F-equipped frame to be away from Hong Kong than SQ's equivalent out of Singapore.
What this means is, realistically CX must be able to capture significantly higher yields to SYD than SQ to make this plausible. Why? 1.) Because CX doesn't yet (right or wrong) see themselves as in direct competition with the ME carriers, in the same was SQ does, and 2.) CX will have more flight hours on the bird HKG-SYD. Practically, what I really think is CX needs to see the O&D demand HKG-SYD / SYD-HKG in F, at an attractive yield, for this to happen. Whereas SQ has more reasons to justify it.
Personally I much prefer F to J, and would fly it down to SYD if CX offered it. But I maybe visit Australia once a year and it's always for pleasure not much business. I just think there are some tough considerations for CX, especially since the rumor is their F-equipped fleet will be shrinking by 5 frames (33->28) in the next few years.
I hope they launch F to Australia - I wish they had more F destinations in general, period - but am not holding my breath. One possible factor favoring F to SYD would be the introduction of 10-abreast Y class. The extra cash from Y class might enable CX to tinker with a different strategy up front. However, I still think long-term for F to hold on the route, CX will need to see O&D demand at an attractive yield, within the context of a limited F fleet and the yields realized on other F routes.
one last bit
SQ has some incredible F class rates HKG-Australia. CX would ultimately be competing with those rates. Yes they should be able to get a premium, but how much premium over a one-stop service on SQ - which has a lovely F class, as you point out, and frankly SQ F on the B77W is also lovely and already ahead of CX IMO - are people willing to pay? It's not going to be easy!
The question isn't whether or not SYD (or anywhere else) has demand for F. The question is, at what yield? I remember years ago, when the ME carriers were going full throat at SQ for the Australia market. I was close with SQ at the time, and SYD was a money-losing F route for them, but they insisted they had to keep it to stay in the competition. I don't know where the profitability is now, but it's possible F on that route is not a gusher.
From a cash flow perspective, it wouldn't be as painful for SQ versus CX to operate a premium-heavy-for-competition-purposes plane, because SIN-SYD is 2-3 hours shorter each way. So you're burning less gas, and your F-equipped frame is gone from home base less. For CX to deploy to SYD, sure it's shorter than JFK. But it's still a helluva lot longer for CX's F-equipped frame to be away from Hong Kong than SQ's equivalent out of Singapore.
What this means is, realistically CX must be able to capture significantly higher yields to SYD than SQ to make this plausible. Why? 1.) Because CX doesn't yet (right or wrong) see themselves as in direct competition with the ME carriers, in the same was SQ does, and 2.) CX will have more flight hours on the bird HKG-SYD. Practically, what I really think is CX needs to see the O&D demand HKG-SYD / SYD-HKG in F, at an attractive yield, for this to happen. Whereas SQ has more reasons to justify it.
Personally I much prefer F to J, and would fly it down to SYD if CX offered it. But I maybe visit Australia once a year and it's always for pleasure not much business. I just think there are some tough considerations for CX, especially since the rumor is their F-equipped fleet will be shrinking by 5 frames (33->28) in the next few years.
I hope they launch F to Australia - I wish they had more F destinations in general, period - but am not holding my breath. One possible factor favoring F to SYD would be the introduction of 10-abreast Y class. The extra cash from Y class might enable CX to tinker with a different strategy up front. However, I still think long-term for F to hold on the route, CX will need to see O&D demand at an attractive yield, within the context of a limited F fleet and the yields realized on other F routes.
one last bit
SQ has some incredible F class rates HKG-Australia. CX would ultimately be competing with those rates. Yes they should be able to get a premium, but how much premium over a one-stop service on SQ - which has a lovely F class, as you point out, and frankly SQ F on the B77W is also lovely and already ahead of CX IMO - are people willing to pay? It's not going to be easy!
Erm.. QF is one of the absolute worst offenders at NOT protecting premium cabins. It’s basically “upgrade class”.. it isn’t unusual to have only 1 or 2 of the 14 F seats actually paid for with cash, and the rest points redemptions or upgrades - but most often worse, full of staff travel.
I remember just before they cut F to HKG years ago, I was the only pax booked in F the morning of the flight. I boarded and the cabin was full.. QF often have the manifest posted for all to see in the galley, and surprise surprise every other seat was staff travel.
Still, for CX it’s totally about yield. Australians do pay for F but ex-AU F fares are so much cheaper than from most parts of the world. F HKG-LHR/NYC is only one flight and would be more expensive than taking those flights plus the SYD-HKG leg. I would LOVE for CX to put F on the route but they’d need more configured planes to make it worth it.
Whilst SQ has the best F and Suites, and have great prices for SYD-SIN-HKG, SYD-HKG direct is only 9.5 hours. SYD-SIN is 8 hours alone, plus 2 hours transit, plus another 4 hours SIN-HKG. That is 4.5 hours difference. So if CX has F to SYD, most people who need to go to HKG would still take CX direct rather than SQ.
Admittedly for a small group of people who prefer to connect rather than fly direct, SQ New Suites is truly an amazing experience.
#44
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
I’ve had two plane swaps before on QF relegating me to economy class in one case, with barely enough compensation, and another time swapping their new “suite” to the slopey Skybed. I wouldn’t have minded the Skybed except that they haven’t maintained them and the padding is worn down now.
So buyer beware with QF equipment swaps!
#45
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Yes there is no way to compare SYD to say LHR/JFK markets where you can get significant premiums, and I don't expect CX to take F planes off those routes for SYD. But how about MXP, ORD, BOS for example? These routes have F as well, and they take 2 frames each way compare to 1 for SYD
I'm guessing if CX saw the need, they would've already done it? In the years people on here have been craving F to SYD, there has been zero response...but not without other changes. Throughout the call it 5-10 years of wishful thinking for SYD to get relaunched with F, CX has added BOS (and kept it with F), dropped one of the LAX flights, canned DUS, downgraded ZRH, so it's not like they sit static in regards to F (although mostly it's a sad downward slope in terms of F capacity....sigh). And I also know for certain, over at SQ at least not too long ago F class was a money loser to SYD but they thought they had to keep for competitive purposes with the ME airlines. I can't imagine it's a huge winner for them for the P&L, at best maybe they're barely profitable, and my bet is they still see it as key to the competitive balance they're trying to tip against the ME airlines. Rates are still crazy cheap to SYD in F.
Anecdotally, I can't provide precise details but can attest to people in the US and in East Asia paying - over and over - 20k USD+ for round-trip tickets to/from the US. These are two mega markets in the world with tons of wealth, and a lot of the super premium commercial traffic is just channeled through a few gateways like HKG, TYO and ICN. Some folks I'm thinking of have changed destination at the last minute (from JFK or BOS to ORD, in a recent example), in that case the fellow and his son were ~24k USD tickets each on CX. They weren't ORD-bound until 12 hours before the flight, because it had originally been booked to JFK. Of course it's just one anecdote, although they do fly to Asia a lot. But I run across people in the US frequently who just pay the fare (through their staff, secretary, etc.) without even knowing the price. I've seen a 30k USD receipt in the last 12 months on CX.
I've only bought a few ex-Australia tickets before, I don't go there often, but my impression is it's a great deal for F tickets. I wish CX would launch (put more precisely, Mrs. QRC would really wish for CX to launch F to Australia...), but I just don't see what has changed in the last 5-10 years. Worse, CX has even less F seats as a % of total capacity than they did 5-10 years ago. And Australia is just as hyper competitive with F as always, with the ME carriers still battling it out in a race to the bottom for F yields. They obviously hope eventually there's a winner and then they can raise prices..but they've been telling people that for a decade now.
Last edited by QRC3288; Jul 26, 2018 at 7:48 am