Great job CX in BKK
Aug 25, 2011, 4:06 am
#1
Original Poster
Join Date: Nov 2002
Location: LAX
Posts: 3,433
Great job CX in BKK
As we all know, equipment swaps on the BKK-HKG route happen pretty often.
My 777 with regional J just switched to a 747
Im on an F ticket but was expecting to fly business since this 777 does not have F
when i checked in i was informed of the swap and handed a boarding pass for the first class section (business service) with out even asking!
Great job CX
My 777 with regional J just switched to a 747
Im on an F ticket but was expecting to fly business since this 777 does not have F
when i checked in i was informed of the swap and handed a boarding pass for the first class section (business service) with out even asking!
Great job CX
Aug 25, 2011, 5:56 am
#2
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
Interesting. I fly CX between HKG/BKK regularly, but amazingly have never had an equipment swap. When it's a scheduled 74A, there is true F service. But when F service is not scheduled and the F cabin only exists because of an equipment swap, F cabin apparently gets business service. Makes sense, I suppose.
Aug 26, 2011, 6:12 pm
#4
Join Date: Jan 2007
Location: SFO
Programs: Solitarie PPS, Marco Polo Gold, Mileage Plus Premier
Posts: 330
I guess you were just lucky & I'm on this BKK<=>HKG run on a weekly basis on Business & some Economy Class since Jun, I'll try to avoid 330 as much as possible & take the 773ER or 744 since I encountered at least 3 delay with the 330 out of BKK.
In terms of the BKK reservation services & ground handling agents, I'm not impressed at all, the Business Class (I) ticket that I purchased on-line, every time if I need to change to another flight, they will collect a THB3000 re-booking fee. Whereas if I bought the same Business Class (I) out of TPE or out of HKG, they won't charge for anything. Plus the long story about I couldn't get on for a number of flights even though they have I inventory open & my waiting list won't get clear even till the last minute, plus I'm willing to redeem my Asiamiles to upgrade it to F, but they just won't allow & saying since I didn't hold a confirm I seat, I simply can't travel. It's just probably this sector had so much Diamonds ahead of me that's how I went out of all the luck...
http://www.flyertalk.com/forum/16827520-post80.html
http://www.flyertalk.com/forum/16806513-post77.html
In terms of the BKK reservation services & ground handling agents, I'm not impressed at all, the Business Class (I) ticket that I purchased on-line, every time if I need to change to another flight, they will collect a THB3000 re-booking fee. Whereas if I bought the same Business Class (I) out of TPE or out of HKG, they won't charge for anything. Plus the long story about I couldn't get on for a number of flights even though they have I inventory open & my waiting list won't get clear even till the last minute, plus I'm willing to redeem my Asiamiles to upgrade it to F, but they just won't allow & saying since I didn't hold a confirm I seat, I simply can't travel. It's just probably this sector had so much Diamonds ahead of me that's how I went out of all the luck...
http://www.flyertalk.com/forum/16827520-post80.html
http://www.flyertalk.com/forum/16806513-post77.html
Aug 26, 2011, 8:17 pm
#6
Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
Aug 26, 2011, 8:19 pm
#7
Join Date: Jan 2008
Location: Hong Kong
Programs: BA Gold, JGC Sapphire, OZ Diamond, AF Silver, CX GR, Marriott Lifetime SL
Posts: 3,598
In terms of the BKK reservation services & ground handling agents, I'm not impressed at all, the Business Class (I) ticket that I purchased on-line, every time if I need to change to another flight, they will collect a THB3000 re-booking fee. Whereas if I bought the same Business Class (I) out of TPE or out of HKG, they won't charge for anything.
Aug 26, 2011, 8:20 pm
#8
Join Date: Oct 2003
Location: PDX/AUS
Programs: AA-UA-AS IHG-SPG-Carlson
Posts: 4,562
Aug 27, 2011, 9:53 pm
#9
Original Poster
Join Date: Nov 2002
Location: LAX
Posts: 3,433
Aug 28, 2011, 10:34 am
#10
Join Date: Jan 2007
Location: HKG
Programs: BA Silver, MU Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 482
I guess you were just lucky & I'm on this BKK<=>HKG run on a weekly basis on Business & some Economy Class since Jun, I'll try to avoid 330 as much as possible & take the 773ER or 744 since I encountered at least 3 delay with the 330 out of BKK.
In terms of the BKK reservation services & ground handling agents, I'm not impressed at all, the Business Class (I) ticket that I purchased on-line, every time if I need to change to another flight, they will collect a THB3000 re-booking fee. Whereas if I bought the same Business Class (I) out of TPE or out of HKG, they won't charge for anything. Plus the long story about I couldn't get on for a number of flights even though they have I inventory open & my waiting list won't get clear even till the last minute, plus I'm willing to redeem my Asiamiles to upgrade it to F, but they just won't allow & saying since I didn't hold a confirm I seat, I simply can't travel. It's just probably this sector had so much Diamonds ahead of me that's how I went out of all the luck...
http://www.flyertalk.com/forum/16827520-post80.html
http://www.flyertalk.com/forum/16806513-post77.html
In terms of the BKK reservation services & ground handling agents, I'm not impressed at all, the Business Class (I) ticket that I purchased on-line, every time if I need to change to another flight, they will collect a THB3000 re-booking fee. Whereas if I bought the same Business Class (I) out of TPE or out of HKG, they won't charge for anything. Plus the long story about I couldn't get on for a number of flights even though they have I inventory open & my waiting list won't get clear even till the last minute, plus I'm willing to redeem my Asiamiles to upgrade it to F, but they just won't allow & saying since I didn't hold a confirm I seat, I simply can't travel. It's just probably this sector had so much Diamonds ahead of me that's how I went out of all the luck...
http://www.flyertalk.com/forum/16827520-post80.html
http://www.flyertalk.com/forum/16806513-post77.html