CX World reveals new lounge in LHR & interesting development in HKG
Jun 15, 2010, 5:52 am
#1
Original Poster
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
CX World reveals new lounge in LHR & interesting development in HKG
Please refer to page 2 & 10 in the latest CX World. http://downloads.cathaypacific.com/c...pdf/CXW171.pdf
Jun 15, 2010, 9:01 am
#3
Original Poster
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 6,437
Jun 15, 2010, 12:52 pm
#4
Join Date: May 2009
Posts: 6,978
During the HAECO stock sale Tony Tyler already said they are doing it so they can have more cash to do 3 things: 1) Buy more aircrafts, 2) Pay employees, and 3) HKIA Lounge remodeling.
Jun 17, 2010, 9:19 am
#9
Join Date: Dec 2002
Location: Hong Kong
Posts: 2,172
I do agree that a cooking station is good , but isnt there one in KA lounge?
Jun 18, 2010, 6:14 pm
#10
Join Date: May 2010
Posts: 61
Jun 19, 2010, 8:16 am
#11
FlyerTalk Evangelist
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,562
I hope they would use a renewal of the HKG lounges as an opportunity to rethink the entire premium ground experience at HKG. I have no idea how willing HKIA would be to work with CX, but a true premium security and immigration experience (and transfer experience) are definately needed. Premium pax should never have to wait in line and, as much as I enjoy flying CX and like HKIA, there is too much line waiting, even with the HKIA Frequent Visitor card.
Jun 19, 2010, 10:21 am
#12
Join Date: Nov 2006
Programs: MPC,CA,MU,AF
Posts: 8,171
Is that not the case?
Do you mean the security check? All passenger uses the same lines, but the lines move very quickly.
Jun 19, 2010, 3:08 pm
#13
Join Date: May 2009
Posts: 6,978
I hope they would use a renewal of the HKG lounges as an opportunity to rethink the entire premium ground experience at HKG. I have no idea how willing HKIA would be to work with CX, but a true premium security and immigration experience (and transfer experience) are definately needed. Premium pax should never have to wait in line and, as much as I enjoy flying CX and like HKIA, there is too much line waiting, even with the HKIA Frequent Visitor card.
Although as a side comment I did notice there are less and less e-channels for people like me as they replace them with HKID entry points (the reader is different.) For example: there used to be 4 and 4 on one entry point that I use all the time, but now it's 2-6.
Jun 20, 2010, 4:07 am
#14
FlyerTalk Evangelist
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,562
Immigration is not a problem - security lines, both at the main entrance and at transfer stations, can be very long. CX needs a way to prioritize premium passengers through these roadblocks. When security was after Passport Control, it was fine because the crowds were slowed there and the security lines were short (and with the frequent visitor card, one could pass through Passport Control with no wait).
Moving Security before Passport Control was a stupid move, making HKIA much less pleasant than it used to be.
Moving Security before Passport Control was a stupid move, making HKIA much less pleasant than it used to be.
Jun 20, 2010, 5:30 pm
#15
Join Date: Dec 2007
Location: HKG
Programs: CX Gold, Marriott Bonvoy Plat
Posts: 418
The security check at HKIA seldom takes more than 5 minutes. Perhaps a priority line does please premium passengers, but I doubt if it will really save them a significant amount of time.