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-   -   No show fee (https://www.flyertalk.com/forum/cathay-pacific-cathay/990188-no-show-fee.html)

MilesBuzz Aug 31, 2009 5:45 am

No show fee
 
I intend to buy a rather cheap HKG-NRT-HKG. There's a no-show fee for this ticket (HK$600). Is this fee charged only for passengers intending to travel on the NRT-HKG leg but failed to show up on the original date? Suppose that I use only the HKG-NRT leg and forfeit the NRT-HKG leg. I suppose the no-show fee will not affect me since I purposely choose not to travel anyway?

Guy Betsy Aug 31, 2009 6:22 am

No show fee intended for people who book a date and when they can't travel, just don't bother showing up for the flight, instead of calling CX / travel agent to change date.

If you decide to only use the ticket as a oneway, and not bothering to ever use the return, then the no show fee won't apply to you. But best if you can call / advise CX to cancel that sector beforehand anyway.

midlevels Aug 31, 2009 8:29 am


Originally Posted by Guy Betsy (Post 12306757)
But best if you can call / advise CX to cancel that sector beforehand anyway.

From the CX addendum of stuff they add to the eticket PDFs (emphasis mine):

NO-SHOW Passengers - On most major airlines, including Cathay Pacific, a proportion of passengers who have booked seats do not present
themselves for their flight. These passengers are known as no-shows. Their number varies from route to route, but may be substantial.
If you have a booking on one of our flights but know that you are not going to be able to travel on that flights, please let us know as early as possible.

Knowing that you are not going to use your reservation, we can then offer the seat to another customer who otherwise would be unable to travel.
Remember that one day you may be the passenger needing a reservation on an already fully booked flight.

MilesBuzz Aug 31, 2009 6:19 pm

Ok....thanks for the advice.

kaka Sep 1, 2009 4:37 am

is it not for refunds? or would they call it cancellation charge?

Guy Betsy Sep 1, 2009 4:47 am

Its a no-show fee.

Say you booked to travel on 1st Sep. But decided not to travel on that day but didn't bother calling to tell CX.

On the 3rd, you call them to let them know that you'd like to change your ticket to 6th. CX will charge you the change fee in addition to the no-show fee cos you didn't bother calling ahead of time. Had you called and changed it before you were due to travel, you will only be charged the cancellation/change fee.

IncyWincy Dec 12, 2009 4:01 am

Are there no show fees for Business Class?
 
Are there no show fees for Business Class?
Or even first class?
Thanks.

christep Dec 12, 2009 8:08 am

Yes on some ticket types, no on others - you need to look at the fare rules of the ticket concerned.

Tuen Feb 21, 2010 7:54 am

If I issue a ticket in Taiwan, TPE/SYD D class;
TPE via HKG to SYD and return SYD to HKG, can't connect flight to TPE, is the no-show fee is apply?

ChrisLi Feb 21, 2010 8:21 am

It depends what cause your "No-show"

If it is a plane delay, mis-connect due to the airlines failure : No, normally they will auto re-allocate you on next avaliable flight

If it's you that caused the delay and missed connect (e.g. screw at the transit security, become one of those "airport uncle or aunt") : Yes

If you intentionally skip the last leg HKG - TPE and dump the ticket : No

Guy Betsy Feb 21, 2010 8:27 am


Originally Posted by Tuen (Post 13431740)
If I issue a ticket in Taiwan, TPE/SYD D class;
TPE via HKG to SYD and return SYD to HKG, can't connect flight to TPE, is the no-show fee is apply?

Can't connect or will you be missing flight?

If you're not using ticket... onwards to TPE, then its ok. If you are - later - then you might be imposed a NS fee but if your ticket allows changes , then you it's ok.

Tuen Feb 21, 2010 8:32 am

I skip the last leg to TPE and go home sleep.... :D

tylorcl Feb 22, 2010 1:51 am


Originally Posted by Tuen (Post 13431879)
I skip the last leg to TPE and go home sleep.... :D

So I guess the TPE-HKG-SYD-HKG-TPE fare should be far cheaper than One-way TPE--HKG + roundtrip between HKg and SYD. Otherwise, it does not make any sense to do so.

anne209 Mar 28, 2012 4:50 am

Hello I need your help. I missed my flight tonight because of car problem. I tried to call them but the office is closed. I still want to travel, what can I do to move my flight to following day?

anne209 Mar 28, 2012 4:54 am

Hello i missed my flight tonight because of car problem. I still want to travel. Can I just move it to next following day? I tried to call them but its closed. Please help. I need to this flight.


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