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Originally Posted by pvgman
(Post 37575907)
I used to be able to get those from time of booking as a DM, for an upcoming flight with my wife (she is SL) same booking/PNR, the chat agent refused to assigned her those seat and told me she would have to wait until 48h before departure, should I try to contact another agent or is this the new policy?
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Originally Posted by QRC3288
(Post 37576020)
My wife is GO, kids/helper no status, I (DM) was recently denied for all 5 (told I could sit there alone, we selected the back regional J section instead). The agent was quite friendly and seemed competent. I felt like I was hearing reality although who knows. For a flight a week out.
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Originally Posted by CXFlyerBoy
(Post 37576563)
Then i wouldn't want to gatecrash your family
I know it’s a crazy request, but the agent spent a long time away and came back with a very deliberate answer. She also said she also couldn’t put me and my wife (GO who isnt thrilled I let her slip to former DM) up there either. Only me. I was totally convinced. Either she’s telling the truth or a great actor. I totally bought it, something about her delivery. |
Originally Posted by QRC3288
(Post 37576957)
ha!
I know it’s a crazy request, but the agent spent a long time away and came back with a very deliberate answer. She also said she also couldn’t put me and my wife (GO who isnt thrilled I let her slip to former DM) up there either. Only me. I was totally convinced. Either she’s telling the truth or a great actor. I totally bought it, something about her delivery. |
Originally Posted by CXFlyerBoy
(Post 37577282)
Up till 31 Dec 2024, they have allowed GO access to those seats. My last success with that was on a 4 class 77A that operated CX739. On board, I found out I was the sole GO together with 5 DMs. Beyond that, CX has protected these and the J bulkheads exclusively
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Originally Posted by yliao555
(Post 37577511)
Last week I was moved to 12K on 33A as a GO. So I think 48hrs window maybe still there.
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Originally Posted by CXFlyerBoy
(Post 37577769)
that’s an op up which irrelevant to this thread anyway
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Totally by chance my HKG-TPE were swapped to the very same 33A. In both case cannot select row 11 & 12 online.
HKG>TPE I tried ask during bag dropped. Was being told both rows are full, not sure is it true but at least the 2nd half of the regional J section are completely full TPE>HKG I ask during bag dropped again, after the agent phone call someone I got re-assigned to 12K. It turns out out of 8 seats in row 11 & 12 only two passengers including me, while the remaining J not full as well (around 50%-ish) |
I really hate how 33A is being handled for GO.
I get it when a 77A operates with no F, and DM gets priority. But this is different. I am paying the same fare, and on other flights, this exact seat is sold as Business Class. Now it is being treated as “F served as J” and held back for DM only. That is not acceptable. On top of that, the regional J product is already very dated. It should have been retired a long time ago. |
Originally Posted by xexs
(Post 37579095)
I get it when a 77A operates with no F, and DM gets priority. But this is different. I am paying the same fare, and on other flights, this exact seat is sold as Business Class. Now it is being treated as “F served as J” and held back for DM only. That is not acceptable.
Anyway, there are vastly more GOs than DMs, I think it would ultimately mean DMs couldn't get in the cabin, especially given the profile of DMs regularly booking last minute (yes I know GOs do too, but speaking on a large numbers basis). I know that's not the answer you want to hear, and Mrs. QRC (a GO) vehemently agrees with you, but I don't see how else they should be doing it. You are getting what you pay for, however I'll comment below
Originally Posted by xexs
(Post 37579095)
On top of that, the regional J product is already very dated. It should have been retired a long time ago.
I'm trying to make sense of this Aria Studio announcement, but as I post in another thread, I actually think the ratio of lie-flat vs. regional won't change that materially fleet-wide. And we'll be stuck with a ton of regional J birds at least through the end of the decade. I hope I'm wrong, but that's how I read it so far. |
Originally Posted by yliao555
(Post 37575916)
GO can get those seats 48hrs before departure, so does SL?
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Originally Posted by ernestnywang
(Post 37579426)
My experience as a GO in Aug2025 was a no. Not even during OLCI. I had PEN-HKG-TPE with HKG-TPE operated by a 33A. The PEN check-in agent was able to select an ex-F seat for me.
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Originally Posted by yliao555
(Post 37579436)
Did you call in and they refused your request?
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Originally Posted by ernestnywang
(Post 37579606)
Yes and the agent specifically said those seats are reserved for DMs.
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can OW Emerald choose Row 11 and 12 ?
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