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-   -   Advice on this error message? (https://www.flyertalk.com/forum/cathay-pacific-cathay/2200221-advice-error-message.html)

Conkers Jul 30, 2025 3:23 am

Advice on this error message?
 
https://book.cathaypacific.com/Catha...cx/exclaim.pngYour selected itinerary contains too many open jaws/flights/sectors

This is on a fairly simple HKG/SYD/BNE/HKG redemption.

Any suggestions on why this might be happening? Availability is showing on all three legs. CX for the two long hauls and QF for the internal.

TIA.

pf007 Jul 30, 2025 5:38 am


Originally Posted by Conkers (Post 37232908)
https://book.cathaypacific.com/Catha...cx/exclaim.pngYour selected itinerary contains too many open jaws/flights/sectors

This is on a fairly simple HKG/SYD/BNE/HKG redemption.

Any suggestions on why this might be happening? Availability is showing on all three legs. CX for the two long hauls and QF for the internal.

TIA.

For redemptions you can only have max 2 legs, with a tensor of <24hr between them

Conkers Jul 30, 2025 8:38 am


Originally Posted by pf007 (Post 37233052)
For redemptions you can only have max 2 legs, with a tensor of <24hr between them

Interesting thanks didn’t know that. that would certainly explain it. So why do they offer multi-city itineraries under redemptions?


pf007 Jul 30, 2025 12:35 pm


Originally Posted by Conkers (Post 37233309)
Interesting thanks didn’t know that. that would certainly explain it. So why do they offer multi-city itineraries under redemptions?

If not mistaken you can do something like HKG>SIN / KUL>HKG in the same redemption, with a stopover of >24hr and be charged double the one way AM required
E.g. in Y that's 9000*2 = 18000AM

or you can do something like KUL>HKG>TPE, with a transit of <24hr
in Y that's 9000AM only

If not mistaken

Conkers Jul 30, 2025 9:06 pm

Ok thanks. I did HKG-SYD and BNE-HKG with CX. Cash price HKD78,000 or 116k miles business. No brainer. Did the SYD-BNE on a separate ticket.

pf007 Jul 31, 2025 12:07 am


Originally Posted by Conkers (Post 37234450)
Ok thanks. I did HKG-SYD and BNE-HKG with CX. Cash price HKD78,000 or 116k miles business. No brainer. Did the SYD-BNE on a separate ticket.

Did you manage to do a multi-city redemption under the same booking?

Conkers Jul 31, 2025 2:04 am

Yes did the HKG-SYD and BNE-HKG legs under one booking.


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