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-   -   Delayed by 7 hours (https://www.flyertalk.com/forum/cathay-pacific-cathay/2122833-delayed-7-hours.html)

vonlance May 24, 2023 1:59 am
Delayed by 7 hours
 
Hi all,

Arrived from an osaka flight earlier today and in HK visiting family and I've just got the cancellation/rebook email for my flight leaving at 23.05 tonight.

What are my options? Is it worth heading back to the airport?

Are cathay obliged to put me up on a hotel for the night? Can they book me on another airline?

TIA

brunos May 24, 2023 2:06 am
WHich flight is delayed? If your flight is delayed to 23:05, why do you need a hotel room?

vonlance May 24, 2023 2:07 am
Originally Posted by brunos (Post 35274386)
WHich flight is delayed? If your flight is delayed to 23:05, why do you need a hotel room?
Original time was 23.05, now 06.10 the following morning

brunos May 24, 2023 2:16 am
Unless you volunteer more information, it is hard to help you.
Is it on a single ticket with just a brief layover in HK that you use to visit family? Which final destination?

CX is "obliged" to nothing by HK laws. But that also depends on the destination. If you were flying FROM EU/UK you would be entitled to a few benefits/compensation even on a "foreign" airline, but not on the way to EU/UK.

It never hurts to ask for free hotel. CX sometimes do. Although you will have to checkout the hotel around 3am or so.

pacificboot May 24, 2023 2:28 am
I don't see any flights departing tonight that's delayed 7 hours? If departing at 11:05pm tonight, there's CX255 which is delayed 30 minutes but will arrive on time.

vonlance May 24, 2023 2:33 am
Originally Posted by pacificboot (Post 35274426)
I don't see any flights departing tonight that's delayed 7 hours? If departing at 11:05pm tonight, there's CX255 which is delayed 30 minutes but will arrive on time.
​​​​​​
Sorry guys

It's the flight CX255 scheduled to depart at 23.05

But I've got an email that it's been rescheduled to 06.10 tomorrow. There's nothing I can do in the my booking section at the moment

vonlance May 24, 2023 2:35 am
Originally Posted by brunos (Post 35274405)
Unless you volunteer more information, it is hard to help you.
Is it on a single ticket with just a brief layover in HK that you use to visit family? Which final destination?

CX is "obliged" to nothing by HK laws. But that also depends on the destination. If you were flying FROM EU/UK you would be entitled to a few benefits/compensation even on a "foreign" airline, but not on the way to EU/UK.

It never hurts to ask for free hotel. CX sometimes do. Although you will have to checkout the hotel around 3am or so.
Hi Bruno

It's a stop over in HK. My original itinerary was LHR-HKG-KIX

And I was doing the return leg

ernestnywang May 24, 2023 3:06 am
Originally Posted by vonlance (Post 35274437)
​​​​​​
Sorry guys

It's the flight CX255 scheduled to depart at 23.05

But I've got an email that it's been rescheduled to 06.10 tomorrow. There's nothing I can do in the my booking section at the moment
I believe it is scheduled to arrive LHR at 6:10am tomorrow, not departing at 6:10am from HKG tomorrow. Check carefully.

Code:
DOCX255
* OPERATIONAL FLIGHT INFO *            CX 255    0 WE 24MAY23 
CITY INFO                                      HOUR (LOCAL) 
 
HKG  ESTIMATED TIME OF DEPARTURE                2335           
    ESTIMATED TIME OF ARRIVAL                  0600    LHR   
LHR  AIRCRAFT EXPECTED AT GATE                  0610           
*1A PLANNED FLIGHT INFO*              CX 255    0 WE 24MAY23   
APT ARR  DY DEP  DY CLASS/MEAL          EQP  GRND  EFT  TTL 
HKG          2305  WE JCDPIWREYBH/BD      77W        14:15     
                      KMLVSNQO/BD                             
LHR 0620  TH                                              14:15

vonlance May 24, 2023 3:15 am
Originally Posted by ernestnywang (Post 35274500)
I believe it is scheduled to arrive LHR at 6:10am tomorrow, not departing at 6:10am from HKG tomorrow. Check carefully.


Code:
DOCX255
* OPERATIONAL FLIGHT INFO * CX 255 0 WE 24MAY23
CITY INFO HOUR (LOCAL)

HKG ESTIMATED TIME OF DEPARTURE 2335
ESTIMATED TIME OF ARRIVAL 0600 LHR
LHR AIRCRAFT EXPECTED AT GATE 0610
*1A PLANNED FLIGHT INFO* CX 255 0 WE 24MAY23
APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL
HKG 2305 WE JCDPIWREYBH/BD 77W 14:15
KMLVSNQO/BD
LHR 0620 TH 14:15

ZOMG, guys thanks a lot for waking my tired brain and actually looking at the wording.

Appreciate all the replies!

Heading to the airport and sleeping all the way there!!

Cheers!

brunos May 24, 2023 4:24 am
Indeed, CX255 is announced with a delay of 30 min, departure at 23:35, which is usual. And expected arrival at 6:10.

You probably misread the email.
Get to the airport around 21:00.


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