Just got the email! :D

Was 4.5k in the queue, and had a bit of technical issue initially, so hurray I guess!

I got one and I was 8000 in the queue. Glad I persisted.

Hi! anyone actually redeemed yet? How much is the tax etc? And is it possible to type in redemption code but then not finish the booking as I haven't decided on the date yet but would like to check availability.

Glad to grab a ticket for myself! I was ~11k in the queue and thought the game was over for me.

Was like 12k+ in the queue and managed to score one to my surprise.

Will I have to pay YQ?

Hi! Just wondering if you managed to get any info on what the availability is like? I'm in the same situation as I'm not sure what dates I want to travel yet and I know that the terms and conditions had said that there is a blackout period

Been trying to book all evening, but when I click redeem the website shows an error.

Just been told by the WhatsApp help that even if I was awarded a ticket, it's still "first come, first served" to purchase them. Now they're telling me I can't book a ticket anymore and the availability is gone.

I won a ticket!
Wait so even if we 'won' it's not actually real?
Just read the T&C's, I can't see how they can not honour it once they've sent a redemption code.
Are you sure your dates were not during a blackout period?

https://cimg2.ibsrv.net/gimg/www.fly...62275f16d6.png

I spoke to them on the phone and they apologised, and said they'd get back to me with booking instructions.

Ah so they are now saying they'll honour it? They have to. I can't see any out in their T&C's.

I'm genuinely not sure, but the email clearly states I won and the terms and conditions state that an award means a single return ticket. It'll be an easy win in a small claims court.
​​​​

https://cimg9.ibsrv.net/gimg/www.fly...c06a2dc0b3.png
they properly doubled down when I challenged them though. I suggest calling and speaking to someone in person.

​​​​​​Yes very easy to win in SCC.
​​​​​​Book and pay for the ticket using the link then claim the difference between the £326 (or whatever it was) and the fare charged.
​​​​​​Hopefully they'll just honour it though.
Reading the email and T&C's its clear if you got a redemption code today, and you use it by July 4th you are entitled to a £326 round trip.

What exactly has calling them achieved? Are they now saying via phone they'll honour it?

The lady congratulated me at first. Then took all my details (full name, membership number, email address and phone number), then said she needed to contact the relevant office who would contact me by email to confirm the itinerary with me. I told her that the WhatsApp help had said the tickets were all booked, and she said to wait for the email. So I'm not sure what the email will be, but she did say congratulations and "have a nice flight".

At this point I have no idea where this is going.