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-   -   [Master Thread] CX Same-Day Flight Change (https://www.flyertalk.com/forum/cathay-pacific-cathay/2111815-master-thread-cx-same-day-flight-change.html)

ernestnywang Dec 23, 2024 2:08 am


Originally Posted by lixiaojuventus (Post 36756594)
Actually, I asked at CX's check-in counters PVG last week. The station manager on duty told me that, as long as my ticket is "Economy Flex", they can allow me (**as a DM member**) to board any HKG-PVG on the same day. Of course, I cannot show up later than my original flight in the first place.


Originally Posted by VE105 (Post 36757035)
Flex ticket by definition gives you right to standby for earlier flights, be it Diamond, Gold, Silver, Green ... card.

Yes, see https://flights.cathaypacific.com/en...e-classes.html

jamar Dec 23, 2024 4:15 am


Originally Posted by CXFlyerBoy (Post 36757015)
erm… how good did that make you feel? PVG and MNL are exception ports that push pax on earlier flights space permitting. Had it pre and post Covid, and at lower status as well. Better yet, had a double op up once traveling on company dime.

On the topic of PVG, a scenario I don't think anyone has mentioned here just sprang to mind for me- is this policy limited to PVG specifically? Say, could someone ticketed for CX369 departing PVG at 5:30pm try for CX349 leaving SHA at 1:35pm instead? (these two being chosen such that if it were not to succeed, it would still be possible to make it to the other end of the city in time for the originally ticketed flight)

CXFlyerBoy Dec 23, 2024 8:19 am


Originally Posted by jamar (Post 36757263)
On the topic of PVG, a scenario I don't think anyone has mentioned here just sprang to mind for me- is this policy limited to PVG specifically? Say, could someone ticketed for CX369 departing PVG at 5:30pm try for CX349 leaving SHA at 1:35pm instead? (these two being chosen such that if it were not to succeed, it would still be possible to make it to the other end of the city in time for the originally ticketed flight)

I wanna find out as well.

donuttime Dec 23, 2024 10:22 am

A week ago in Manila I got to airport too early and was proactively offered an earlier flight that I could take. They said my original flight had a high chance of getting delayed, so they were offering the earlier flight to whoever shows up early enough to take it.

csardas Dec 24, 2024 12:45 am

Just arrived at HKG at around 2pm and trying to ask for moving me to CX380 from CX364. Was told the flight was full and suggested me a little earlier. I think it is because the check in cutoff time?

I also ask the lounge staff at PVG several times. They are sticking with:
1. Flex ticket
2. Check in cut off time
3. At check in counter not lounge.

I don’t see 1 is a must but they make decisions at last.

ernestnywang Dec 27, 2024 3:50 pm


Originally Posted by csardas (Post 36759180)
3. At check in counter not lounge.

Other issues aside, I believe Mainland China does not allow flight change post-immigration easily, so it cannot be processed in the lounge.

jamar Jan 4, 2025 7:03 am


Originally Posted by CXFlyerBoy (Post 36757655)
I wanna find out as well.


Just tried it today, showed up at SHA at 11am, the answer from check-in agent was “Flex only”. At least the new Airport Link meant I made it over to PVG with plenty of time to spare.

thomas164 Feb 16, 2025 10:18 pm

I just did a flight change today at PVG checkin counter. I arrived 6 hours before my original departure time. The request was successful as expected given that I’m travelling on Flex ticket. The whole process was efficient and took less than 5 minutes. The sec number was quite large, likely because an earlier flight is delayed for 12 hours, but the flight I’m on is a 77P so I don’t think it’s 100% full.

bipolarbear12 Feb 16, 2025 11:08 pm

I fly in and out of PVG weekly, and I'm in MNL at least once a month also. I'm OW Emerald, but I'm usually flying on an economy basic ticket.

I don't think I've ever had an occasion on which CX check in desk at MNL has refused to move me to an earlier flight. No fuss whatsoever. I think they like to let passengers 'fly forward' as much as possible on account of the general .... -how that is NAIA.

On my weekly PVG commute, the check-in desk is generally happy to let me move onto an earlier flight, however the lounge agents have never been able to do so, advising that I would need to go back through immigration to the front desk. This might be a regulatory thing. I usually just commiserate in the (nice, by China standards) CX lounge and wait to get on my ticketed flight.

VE105 Feb 16, 2025 11:33 pm


Originally Posted by thomas164 (Post 36899659)
I just did a flight change today at PVG checkin counter. I arrived 6 hours before my original departure time. The request was successful as expected given that I’m travelling on Flex ticket. The whole process was efficient and took less than 5 minutes. The sec number was quite large, likely because an earlier flight is delayed for 12 hours, but the flight I’m on is a 77P so I don’t think it’s 100% full.

You changed from 369 to 367? 363 had an equipment change today from 33P to 77P so I guess it absorbed most of the stranded passengers of 361 (which got cancelled).

CXgweilo Feb 17, 2025 1:23 am

Reward Flights
 
Has anyone had any luck changing a reward J flight on the same day?

Flying out of LHR and hoping to change for an earlier flight if my connecting flight arrives on time (separate booking).

Looks like my CX256 is fully booked and CX250 has quite a few seats left.

thomas164 Feb 17, 2025 3:16 am


Originally Posted by VE105 (Post 36899734)
You changed from 369 to 367? 363 had an equipment change today from 33P to 77P so I guess it absorbed most of the stranded passengers of 361 (which got cancelled).

Yes indeed. Originally thinking about switching to 377 but I was early so I made it to 367.

I’m surprised the lounge is very quiet, always thought PVG lounge will be quite busy given it has frequent flights and being elite heavy.

happyshanzhui Feb 17, 2025 5:25 am


Originally Posted by CXgweilo (Post 36899856)
Has anyone had any luck changing a reward J flight on the same day?

Flying out of LHR and hoping to change for an earlier flight if my connecting flight arrives on time (separate booking).

Looks like my CX256 is fully booked and CX250 has quite a few seats left.

I managed to change a J redemption booking at the LHR lounge reception free of charge, from 256 to 250 two weeks ago.

VE105 Feb 17, 2025 6:42 am


Originally Posted by thomas164 (Post 36899985)
Yes indeed. Originally thinking about switching to 377 but I was early so I made it to 367.

I’m surprised the lounge is very quiet, always thought PVG lounge will be quite busy given it has frequent flights and being elite heavy.

My flight today was quiet as well. Only half full in J and even emptier at the back.

CXgweilo Feb 17, 2025 8:10 am


Originally Posted by happyshanzhui (Post 36900142)
I managed to change a J redemption booking at the LHR lounge reception free of charge, from 256 to 250 two weeks ago.

I shall try my luck over the weekend.
It might have helped that you are CX DM.


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